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Rob, a member of the technical staff, is a very warm-hearted person; even though it was almost time to get off work, he patiently helped me resolve my issue and provided a great deal of assistance—he is truly a wonderful person. The app itself is excellent, too.
Exactly what we need to make our shop stand out! Versatile offers and great support from dev
Fab, very versatile app. And the tech support is second to none. I’ve had two issues resolved in double quick time!
todo muy bien
Like the app, just that it isnt compatible with alot of other apps that your store might be using.
If the app was able to support the other apps, it would have been good, but it became a challenge even when cart drawer needed to be changed as it cant be supported.
We've been using this app for many years and love the versatility of the special offer features and ease of setup. We also just switched to a new theme and the technical support from the developers was excellent. Highly recommend.
Thank you for using the app for 7 years! We're so grateful for your commitment to the product and to hear it's been working so well for so long. Thanks for leaving this review :) - Emily, Head of Support
I have been using USO for a few years now and find it to be such a great app, so may offer options. It is a very effective app which is easy to use and the support you get is great. The USO team were just brilliant when we had an issue, as we had made changes to our theme. Thank you so much for your help
Thank you so much for this review!! I'm glad you are all set and ready to go now :) - Emily, Head of Support
I sell beautiful headwear for chemo patients, and when just starting chemo, you need a variety of things.
USO special offers, Buy 3 Get 1 Free, is perfect for my customers. They can mix & match basic chemo headwear when starting chemo or for a refresh when we go to the next season.
Approximately half of my customers use the Buy 3 BOGO offer. It's easy to set up or revise if your product line changes.
I've always gotten great customer service from USO. I highly recommend this app!
Thank you so much for leaving this review, it really means a lot to us! - Emily, Head of Support
Fantastic App, that has so many offer variations! It has increased our sales for sure!
Plus the online live chat support is fantastic! Kay just solved a few little issues we were having on the spot while doing the live chat!
Cheers
Gametraders Rouse Hill
Thank you so much for the review! - Emily, Head of Support
We’ve been using this offers app for a while now. While it’s decent and generally works, it does miss a few features we’d like, and the app logic is sometimes slightly different from what we need for our specific use case. That said, the customer service has been absolutely top-notch. Jack, in particular, has been a real lifesaver. Anytime we’ve run into an issue, he’s been quick to respond and always goes above and beyond to help us out. His support has really made a huge difference.
If you’re in need of top-tier customer service to assist with your offers, this app is worth a shot.
Hi! Thank you so much for this review. I appreciate your honesty about the app, and I'm glad to hear that Jack has provided such an exceptional experience! - Emily, Head of Support