Reviews (661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its variety of promotional tools such as BOGO, quantity breaks, and discounts, which effectively boost sales and enhance customer experiences. It features a user-friendly interface that facilitates easy setup and integration, operating efficiently without impacting website speed. The app is noted for its seamless integration with Shopify and compatibility with various themes. Customer support, particularly staff members like Alex, Kay, and Emily, is praised for their quick and effective responses, often providing same-day solutions. Merchants find the pricing affordable and transparent, and appreciate the app's reliability and regular updates that keep it relevant and effective.
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Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!
I'm so happy to hear this!! Thanks for sharing!! - Emily, Head of Support
Jack and the team have consistently been helpful and accommodating. While we've encountered a few issues in the past, they were addressed promptly and professionally. The app functions well, but it could benefit from some UI enhancements. Keep it up!
Thank you so much for this honest review! We appreciate the feedback. - Emily, Head of Support
Love this app! I've been using it for 4 years now. Occasionally, issues pop up, but the tech team is always quick to help and super reliable
Thanks for this review!! and thank you SO much for using the app for the last 4 years! We appreciate you so much :) - Emily, Head of Support
Very ease to use and excellent customer services! We definitely recomend.
Thanks so much for this review!! - Emily, Head of Support
very nice customer service and prompt support.
Thank you!! - Emily, Head of Support
USO is a fantastic app, and their customer service is even better. Alex went above and beyond to help us fix an error - so thankful!
So happy to hear this, will pass along to Alex! - Emily, Head of Support
Above-and-beyond customer support from Alex. I was so impressed with the level of care to get my store up and running. Amazing, 10/10
Hey, thanks for this glowing review! We're glad to hear you felt supported as you were getting going.
- Will, Head of Development
Great app that also comes with great support. Had some issues when we updated our theme but the USO support team solved the issue quickly and with great professionalism!
I appreciate you sharing this! Thanks for your review! - Emily, Head of Support
I was initially hesitant to use this app due to some negative reviews. This app provides essential features that offer numerous options for my business. It's important to note that it may not work flawlessly immediately upon installation. I'm giving it a 5-star rating because of the attention and customer service of its team, who are constantly tweaking and improving it on your website and addressing any issues. It is working and so far I have 3 different types of offers on my site. I wish i had known about it earlier. Most of these offers should have been built in Shopify and free. Luckily this app is addressing many of the shortcomings but it is not that easy nor a straight forward job. Keep that in mind.
I really appreciate you giving us a chance! This is such a great review, I'm grateful you took the time to share your positive experience. Thank you :) - Emily, Head of Support
Best App ever..! and I got quick help always with any issues! :) Highly Recommended!
Thank you!! - Emily, Head of Support