Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount features, including bulk buy discounts and product bundling. These features have been successful in boosting sales. The app also offers customization of pop-ups and text, enhancing the merchant experience. Many have praised the app's reliable performance and exceptional customer support, particularly for prompt issue resolution and theme compatibility. It's recommended for its ability to enhance sales and provide unique saving opportunities for customers.

May 2, 2023

A-mazing, I was stunned with a smashing response from these guys. I asked if it was possible to modify my pop ups and text, and rather than send me to some help page, they actually offered to do it for me right away.
As a result I have a better performing offers and pop ups, my team and customers are much happier with the whole set up.
Fabulous, they are probably stuck with this customer for life now , thank you to the guys in app support, you put Amazon to shame!

Chia Charge
United Kingdom
Over 3 years using the app
Orbit replied May 2, 2023

Thank you so much for this glowing review! Wow! I appreciate your support :) - Emily, Head of Support

Edited June 20, 2023

This is a nice app. The only one I have found that lets me create Buy X Get Y by letting customers choose from a range of products with variables. Also has many other great functions.
Excellent, quick, very patient customer service. Thank you so much, Kay, for all your help.

United States
5 days using the app
Orbit replied June 21, 2023

Thank you so much for leaving this review! - Emily, Head of Support

October 18, 2022

Oh man, where do I begin? This app is truly just, something else. It really helps and boosts conversions with all the nice features it has! When I first installed it, I needed some help on what would be the best set up for me and both Alex and Emily were just outstanding. They helped me to the tea and I was just amazed with how kindly they helped me throughout each of my questions. If you guys are reading this, thank you so much! I can't recommend this app enough :)

United States
About 1 month using the app
Orbit replied October 18, 2022

Thank you so much for this kind review, Jose!! I really appreciate you taking the time to say such nice things about my team. :) - Emily, Head of Support

September 27, 2023

Really good app, works well (a few minor issues but mainly caused by Shopify limitations and our ambitions). I love how easy it is to get assistance though, it takes no time at all to get a resolution to a problem from real people who know what they're doing. Recommended.

Certainly Wood
United Kingdom
11 months using the app
Orbit replied September 28, 2023

Wow thanks so much for sharing, I really appreciate you saying such kind things about my team! - Emily, Head of Support

November 22, 2022

While not perfect, this is one of the best apps for going over and beyond what Shopify natively allows. We are able to create multiple discounts, bundles and more. Support is also excellent.

Naira Cake Supplies
United Kingdom
Over 2 years using the app
Orbit replied November 23, 2022

I'm glad to hear it's been working for you so far. Thanks for sharing! - Emily, Head of Support

May 16, 2023

Brilliant app. I use a lot of bulk buy discounts in my store eg 3 for £10, 4 for £10 etc. I needed my customers to be able to pay with reward points and still keep the discounts. This app does the trick.
I had a problem where the subtotal would not update in the cart page, reached out to the support team and it was sorted for me within 24 hours.
Excellent app and support.

United Kingdom
Almost 2 years using the app
Orbit replied May 16, 2023

Wow I really appreciate you leaving this detailed review! Super glad to hear the app has been such a great experience so far. Thanks for sharing :) - Emily, Head of Support

October 5, 2022

This app does exactly what it is marketing for. The support team also helped me to customize some features and how it displayed on our site. Highly recommended for custom discounts and bundle offers.

Xtreme Outdoor Products
United States
About 2 years using the app
Orbit replied October 5, 2022

Thank you so much for your review!! - Emily, Head of Support

October 5, 2022

Exactly what we needed! We had this installed and working perfectly fine, but did run into an issue once we changed our Shopify theme. This was because the new theme didn't auto-refresh on the cart page, so the discounts wouldn't trigger unless manually refreshing the page. The support was absolutely fantastic and resolved the issue for us immediately! Highly recommended!

United Kingdom
11 months using the app
Orbit replied October 5, 2022

I'm glad everything worked out! Thanks for sharing how easy it was to fix :) - Emily, Head of Support

June 24, 2023

Fantastic App for providing customers with unique opportunities to save money. Volume-based special offers play an integral role in my store's customer experience, and we couldn't provide that without USO.

My customer support experience has been nothing short of stellar. Kay was able to resolve any presented issues in no time at all.

United States
Over 2 years using the app
Orbit replied June 28, 2023

Thank you for leaving this review!! - Emily, Head of Support

February 21, 2023

The app is good , although it can be better . As an example , setting 2 promotion on a product is quite confusing , example setting discount like Buy 1 Free 1 & Buy 2 Free 3 , you can't set the discount with the same method or it will not work .
The customer support is very helpful and fast. A big Thumb-Up for their Customer Support Kay that provide fast and helpful support.

Young Hearts Lingerie Malaysia
Over 3 years using the app
Orbit replied February 21, 2023

Thank you for the feedback, I'll be discussing this with my product team! - Emily, Head of Support