Reviews (367)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited July 6, 2026

Rob, a member of the technical staff, is a very warm-hearted person; even though it was almost time to get off work, he patiently helped me resolve my issue and provided a great deal of assistance—he is truly a wonderful person. The app itself is excellent, too.

mofybuy
China
Over 1 year using the app
April 30, 2026

Exactly what we need to make our shop stand out! Versatile offers and great support from dev

Xemax Surgical Products, Inc.
United States
10 months using the app
February 4, 2026

Fab, very versatile app. And the tech support is second to none. I’ve had two issues resolved in double quick time!

bigblindmedia.com
United Kingdom
Almost 7 years using the app
April 28, 2026

todo muy bien

Al Mercadito MX
Mexico
Over 4 years using the app
November 28, 2025

Like the app, just that it isnt compatible with alot of other apps that your store might be using.
If the app was able to support the other apps, it would have been good, but it became a challenge even when cart drawer needed to be changed as it cant be supported.

Kinchan-Japanese Kids & Baby Store
Singapore
About 2 months using the app
April 15, 2025

We've been using this app for many years and love the versatility of the special offer features and ease of setup. We also just switched to a new theme and the technical support from the developers was excellent. Highly recommend.

Valiant
United Kingdom
Over 7 years using the app
Orbit replied April 21, 2025

Thank you for using the app for 7 years! We're so grateful for your commitment to the product and to hear it's been working so well for so long. Thanks for leaving this review :) - Emily, Head of Support

March 19, 2025

I have been using USO for a few years now and find it to be such a great app, so may offer options. It is a very effective app which is easy to use and the support you get is great. The USO team were just brilliant when we had an issue, as we had made changes to our theme. Thank you so much for your help

EASE
Ireland
Over 5 years using the app
Orbit replied March 20, 2025

Thank you so much for this review!! I'm glad you are all set and ready to go now :) - Emily, Head of Support

March 4, 2025

I sell beautiful headwear for chemo patients, and when just starting chemo, you need a variety of things.

USO special offers, Buy 3 Get 1 Free, is perfect for my customers. They can mix & match basic chemo headwear when starting chemo or for a refresh when we go to the next season.

Approximately half of my customers use the Buy 3 BOGO offer. It's easy to set up or revise if your product line changes.

I've always gotten great customer service from USO. I highly recommend this app!

Hats Scarves and More
United States
About 6 years using the app
Orbit replied March 5, 2025

Thank you so much for leaving this review, it really means a lot to us! - Emily, Head of Support

November 28, 2024

Fantastic App, that has so many offer variations! It has increased our sales for sure!
Plus the online live chat support is fantastic! Kay just solved a few little issues we were having on the spot while doing the live chat!
Cheers
Gametraders Rouse Hill

Gametraders Rouse Hill
Australia
About 6 years using the app
Orbit replied December 3, 2024

Thank you so much for the review! - Emily, Head of Support

October 21, 2024

We’ve been using this offers app for a while now. While it’s decent and generally works, it does miss a few features we’d like, and the app logic is sometimes slightly different from what we need for our specific use case. That said, the customer service has been absolutely top-notch. Jack, in particular, has been a real lifesaver. Anytime we’ve run into an issue, he’s been quick to respond and always goes above and beyond to help us out. His support has really made a huge difference.

If you’re in need of top-tier customer service to assist with your offers, this app is worth a shot.

DB Lab Supplies
United Kingdom
Over 5 years using the app
Orbit replied October 22, 2024

Hi! Thank you so much for this review. I appreciate your honesty about the app, and I'm glad to hear that Jack has provided such an exceptional experience! - Emily, Head of Support