Overall rating Based on 288 reviews
Signs in the Making, Inc.
We required an app to allow us to give customers a free gift when specific purchase levels were reached at checkout. There was a bit of a learning curve and the support team was more than amazing to offer any help required with quick response times. With all the features included in Ultimate Special Offers app we are looking into replacing some other apps with this one and reducing our monthy cost. We are very happy with our first promotion and look forward to working with Supple Apps for all of our future promotions.
I used this app for the first time to run a big sale throughout my website. It was brought to my attention by some customers that the sale price disappears once the customer tries to check out. I ended up losing several sales because of this. So disappointing
These guys are absolutely amazing support team goes above and beyond to make sure you are fully satisfied.
The best app and customer support ever, I had many problems with my theme, but they fixed all of them, thanks :D
It took me a while to get their attention, but once I got it - the support has been very good and constructive.
Overall: Great app that we cannot live without! Allows you to set up promotions without using scripts or promo codes. They have an option for every type of promotion (which we need as a large retail site that runs a variety of sales).
As a shopify plus subscriber we are using this in lieu of shopify scripts which are complicated to set up and non-intuitive to customers.
Functionality: Excellent. Intuitive processes for customers utilizing popups for free items and allows discount codes to be used in conjunction with promos (or not if you don't want to allow that). Free gifts with purchase over x amount (popup at cart screen). Tiered pricing. Shows promotional callouts automatically on product and cart pages. You can even use this if you have a discount code active that you want to notify customers about.
Downsides: The main downside is from an app compatibility standpoint which is not really a fault of USO. This app is not compatible with any checkouts besides the stock shopify checkout. So if for example you wanted to install a post purchase upsell app using a third party checkout, USO would not be compatible. USO if you are reading this please work on an integration with carthook, we'd love to use it :)
Support: Outstanding! Literally the best support we've received from any app we've installed from the shopify store. Extremely in depth answers, speedy support, knowledgable, and willing to help you through any issues. Highly recommended!
This app helps us to do online sales and special promotions regularly. Had an issue and the support was excellent. Can't recommend this app enough.
We like that there is a lot you can customize about this app. Customer service is excellent, and they can help you figure out exactly how to configure for more complicated promotions. It does almost everything we need it to do in working around Shopify's stupid refusal to allow multiple promo codes to be used on a transaction. I'd give it a 4 3/4 stars if I could, as there are just a couple other things I wish it could do, but it's by far the best app we've found for markdowns and promotions. We have been using for about 6 months and haven't experienced any of the glitches that we did with other apps. You can install and use Ultimate Special Offers with confidence.
Black Edition LLC
Love this app and the support team as well. They are really helpful and fast to get back to you to solve any issues that you may have. Overall I give this app a five stars because of the features it has.
Great app! I highly recommend it for everyone. The customer support is great and quick. Thanks to Rob Coslett.