Reviews (670)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through its variety of promotional tools such as BOGO and discounts. It features a user-friendly interface and easy Shopify integration, allowing quick promotion setups. The responsive customer support is praised for its effectiveness and personalized assistance. Merchants appreciate the comprehensive customization options and reliable performance, making it a valuable tool for enhancing marketing strategies.

Edited January 5, 2022

I love how easy to use this app is! I tried another discount app and it was way more complicated. I'm not a techie girl so any app that works easily and gets the job done is a dream! I've seen a big increase in conversions since adding USO to my website. Also, the support team is awesome and gets back to you right away! Chikahisa Studio

Chikahisastudio
United States
Over 6 years using the app
March 15, 2024

Exceptional Support Experience with Emily!
I recently encountered an issue with the USO: Discounts & Promotions app after updating my Shopify theme. This hiccup could have been a headache, but thanks to Emily's outstanding support, it turned into a seamless experience. Emily's dedication and patience were truly commendable as she guided me through the entire fixing process with unwavering support ...

Kitten D'Amour
Australia
About 6 years using the app
Orbit replied March 19, 2024

OMG I am blown away by this review. It truly means so much to me!! Thank you! - Emily

June 28, 2023

Alex is the bomb.com. He assisted with links to articles and by actually going in and making changes.

OLiV Tasting Room
Canada
Over 6 years using the app
Orbit replied June 28, 2023

I really appreciate you leaving this review, thanks so much! - Emily, Head of Support

December 6, 2022

If I have any questions on the app for campaigns running, Alex is always responding within 1-2 minutes. Great team to work with and recommend the app as it offers many options.

Jim Shore
United States
Over 6 years using the app
Orbit replied December 8, 2022

Thanks so much for your review, I really appreciate it!! - Emily, Head of Support

August 25, 2017

Absolutely fantastic customer service and product. We had a bug from a previous app on our website and Ultimate Special Offers went in and fixed everything for us free of charge. I personally don't think you will find a better product on shopify. A+ so far.

Diamand Marketing
United States
About 6 years using the app
December 7, 2021

Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.

Pangea
United States
About 6 years using the app
Orbit replied December 8, 2021

Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be ...

Edited November 23, 2021

From all the apps I've used for promotions this has been BY FAR the most user-friendly and effective. Kay from customer service helped us in no time to have it all set for our site. Highly recommend you try this app for your store!.

Octavia
Mexico
About 6 years using the app
Orbit replied November 24, 2021

I'm so happy to hear this, and will definitely pass this feedback on to Kay! Glad we could help :) - Emily, Support Lead

July 10, 2020

This app works great for what we need. It allows us to apply multiple discounts as well as different kinds of discounts. The support team is always quick to answer and help us figure out any issues.

Premier Yarns
United States
About 6 years using the app
June 5, 2020

This app seems to have gotten worse and worse over time. I use it for this website as well as other sites and sometimes it works, sometimes it does not. For example, right now it won't save any discounts we add. This has happened in the past. Have contacted support multiple times, and it takes days and days to hear back. Currently looking for another app for all our sites.

Supplement Warehouse
United States
About 6 years using the app
Orbit replied June 8, 2020

Hi there! It looks like we have sent you a few messages that we haven't received a reply to. Could you please check your inbox and spam so we can resolve this issue ASAP? ...

February 16, 2017

Fantastic app! It does exactly what it promises and Supple Apps customer service is friendly & efficient! Can totally recommend this app!

Aaap1
Australia
About 6 years using the app