Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its versatile promotion tools, including bulk buy and volume-based offers. They praise its user-friendly interface, seamless store integration, and efficient support team. The app's ability to handle various offer types and its up-sell and cross-sell features are appreciated. Merchants also value the customer-facing features that promote engagement with discounts. The app's compatibility with various themes and no need for manual coding or special integration is a plus. Some merchants have replaced multiple apps with this one due to its comprehensive functionality.

May 5, 2023

it has all the things you need. Built for your business and easy to use.
Great Customer support !

Mamaway (Philippines)
About 1 year using the app
Orbit replied May 8, 2023

I really appreciate you leaving this review! Thanks! - Emily, Head of Support

Edited May 3, 2023

This app has helped us immensely in terms of extra revenue, by allowing us to bundle our products and apply discounts to the bundles. The support is always very fast and helpful. We recently changed themes which resulted in some small glitches (not Orbit's fault) but the team at Orbit (Jack, Paige and Kay) have always been super helpful and resolved the issue promptly. Highly recommended app with superb support.

Woodstock Laundry SA
South Africa
Almost 4 years using the app
Orbit replied February 6, 2023

I'm so glad to hear this!! Thank you so much for sharing with us :) - Emily, Head of Support

December 13, 2022

Kay assisted me regarding my alignment issue and I must say he truly is a professional, and the way he handles the situation is really good. I really love how customer support is there to support small business owners in order to make things easier for us.

Over 2 years using the app
Orbit replied December 14, 2022

Thank you for the kind words! It means a lot to hear you value our support <3 - Emily, Head of Support

December 6, 2022

If I have any questions on the app for campaigns running, Alex is always responding within 1-2 minutes. Great team to work with and recommend the app as it offers many options.

Jim Shore
United States
About 5 years using the app
Orbit replied December 8, 2022

Thanks so much for your review, I really appreciate it!! - Emily, Head of Support

June 2, 2023

Great app! Very quick responses and prompt solutions.

Would definitely recommend this app for additional offers

Paul Penders
About 1 month using the app
Orbit replied June 5, 2023

Thanks so much for this review! We appreciate it :) - Emily, Head of Support

April 24, 2023

I am thrilled to share my experience with this app! I spent a considerable amount of time trying out different applications, and this one undoubtedly stands out. It is incredibly user-friendly, and when I encountered a challenge, the support team was quick to assist, resolving the issue by the next morning! Additionally, they went above and beyond to ensure that my cart was updated, wrote scripts, and fixed compatibility issues with my theme, which required manual updates to work efficiently with this app.

The customer service was exceptional, and I couldn't be happier with the app's performance. It has proven to be the perfect solution for my discounting requirements. I highly recommend it to anyone looking for a reliable, user-friendly, and efficient app!

4 months using the app
Orbit replied April 25, 2023

Wow thank you SO much for this incredibly detailed review! I'm truly so glad to hear how much of a positive experience you've had both with the app and our support team. Thanks for sharing! - Emily, Head of Support

December 12, 2022

Great support and the free gift option increases sales so much! Very easy to set up!! It is a great way to get people to increase their cart:)

Ideal Wellness Clinic
Over 3 years using the app
Orbit replied December 12, 2022

I'm glad to hear it's been working so well for you! Thanks for sharing!! - Emily, Head of Support

February 13, 2023

Alex was super helpful and knowledgeable to assisted us to fix issues every single time. Very patience to help out for all details. This app is the most powerful to apply promotions. Finally we got Buy 3 For $175 style sale! Thank you! The best app ever!

LexBreezy Hawaii
United States
Over 1 year using the app
Orbit replied February 21, 2023

Thank you so much for this review, I'm really glad it's been working so well for you! - Emily, Head of Support

February 21, 2023

The app is good , although it can be better . As an example , setting 2 promotion on a product is quite confusing , example setting discount like Buy 1 Free 1 & Buy 2 Free 3 , you can't set the discount with the same method or it will not work .
The customer support is very helpful and fast. A big Thumb-Up for their Customer Support Kay that provide fast and helpful support.

Young Hearts Lingerie Malaysia
Over 3 years using the app
Orbit replied February 21, 2023

Thank you for the feedback, I'll be discussing this with my product team! - Emily, Head of Support

January 15, 2023

Great app!
Many different options for discounts.
Helpful customer support!
Currently is not working with the Buy Now button.

Daniella Lehavi
About 2 years using the app
Orbit replied January 17, 2023

Thank you for the review! - Emily, Head of Support