Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its versatile promotion tools, including bulk buy and volume-based offers. They praise its user-friendly interface, seamless store integration, and efficient support team. The app's ability to handle various offer types and its up-sell and cross-sell features are appreciated. Merchants also value the customer-facing features that promote engagement with discounts. The app's compatibility with various themes and no need for manual coding or special integration is a plus. Some merchants have replaced multiple apps with this one due to its comprehensive functionality.

November 30, 2023

Good service and solve the problem soon.

采寓生活館
Taiwan
About 1 year using the app
Orbit replied December 5, 2023

Thanks so much! - Emily, Head of Support

August 6, 2023

Support was very prompt in making the changes for my Shopify store - super efficient and fuss-free! They were able to make changes for 2 of my stores really quickly.

Colief Singapore
Singapore
Over 3 years using the app
Orbit replied August 8, 2023

I'm so happy to hear everything went so smoothly for you!! - Emily, Head of Support

August 24, 2023

The app allows mostly all the promotion rules that you can think of. Reaching out to the customer support which is super helpful and efficient.

mothercare-malaysia
Malaysia
About 1 year using the app
Orbit replied September 5, 2023

Thanks for sharing your experience! - Emily, Head of Support

November 23, 2023

Very prompt reply and helpful, highly recommend this!

AllSaints Hong Kong
Hong Kong SAR
Over 1 year using the app
Orbit replied November 27, 2023

Thanks for this review!! - Emily

August 4, 2023

Changed theme to capital and the app did not work properly as a result
Reached out to support - who offered WORLD CLASS support and resolved my issue quickly. On top of this, It is a great app which attracts my customers to purchase

Quinn - Sexy Lingerie
United Kingdom
Almost 2 years using the app
Orbit replied August 8, 2023

Wow world class!! thank you so much for this glowing review, we really appreciate it!! - Emily, Head of Support

September 5, 2023

Goeie app, werkt goed.
Ze reageren ook vlot op eventuele vragen of problemen

top

Great app...
Works fine and the support is quick

Broeken Binkie
Netherlands
Almost 2 years using the app
Orbit replied September 15, 2023

Thanks so much for sharing!! - Emily, Head of Support

July 26, 2023

This app is a game-changer! With a user-friendly interface, it makes shopping a breeze. The promotion tools are innovative, driving sales too. The support team is responsive and helpful. It seamlessly integrates with our store, making it a must-have for any online business. Highly reliable and efficient - I couldn't be happier!

Rip Curl Indonesia
Indonesia
Almost 2 years using the app
Orbit replied July 28, 2023

Thank you so much for this review!! - Emily, Head of Support

August 10, 2023

Versatility for a low price! Compared to other apps, USO offers many options for driving CRO. Alex is super helpful and helped us optimize our usage.

A great option!

RUSK
United States
About 1 month using the app
Orbit replied August 15, 2023

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support

September 1, 2023

Needed some help getting my apps up and running together and the customer assistance by Alex was next-level! Happy I chose Orbit apps for my website!

1up Racing Official Store
United States
3 days using the app
Orbit replied September 5, 2023

I'm glad to hear you've had such a positive experience! Will be sharing this feedback with Alex as well :) - Emily, Head of Support

July 19, 2023

Terrible customer service. Will not respond to messages. The one time they responded, they asked for access to my store, which I gave them, but they have yet to do anything. They did not even accept the permission notification that I sent. Not happy at all with the service.

Sports Nutrition By Max Muscle
United States
About 2 years using the app
Orbit replied July 20, 2023

Hi Michael, I'm wondering if you saw my email from yesterday? The issue you're experiencing is due to an app incompatibility with the app Boost AI. I included more detail regarding the incompatibility and how to proceed in an email I sent at 12:41pm yesterday, July 19th. Please have a look and let us know if you have any other questions. - Emily