Reviews (670)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through its variety of promotional tools such as BOGO and discounts. It features a user-friendly interface and easy Shopify integration, allowing quick promotion setups. The responsive customer support is praised for its effectiveness and personalized assistance. Merchants appreciate the comprehensive customization options and reliable performance, making it a valuable tool for enhancing marketing strategies.

September 4, 2024

Jack and the team have consistently been helpful and accommodating. While we've encountered a few issues in the past, they were addressed promptly and professionally. The app functions well, but it could benefit from some UI enhancements. Keep it up!

DB Orthodontics Limited
United Kingdom
Almost 6 years using the app
Orbit replied September 6, 2024

Thank you so much for this honest review! We appreciate the feedback. - Emily, Head of Support

August 12, 2024

very nice customer service and prompt support.

MO&Co.
China
Over 2 years using the app
Orbit replied August 13, 2024

Thank you!! - Emily, Head of Support

August 8, 2024

Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!

TheGivenGet
United States
Over 2 years using the app
Orbit replied August 9, 2024

I'm so happy to hear this!! Thanks for sharing!! - Emily, Head of Support

July 9, 2024

Very ease to use and excellent customer services! We definitely recomend.

Keiko Sports USA
United States
About 6 years using the app
Orbit replied July 11, 2024

Thanks so much for this review!! - Emily, Head of Support

April 23, 2024

Great app that also comes with great support. Had some issues when we updated our theme but the USO support team solved the issue quickly and with great professionalism!

Rouseu Wijnen en Likeuren
Belgium
About 7 years using the app
Orbit replied April 24, 2024

I appreciate you sharing this! Thanks for your review! - Emily, Head of Support

Edited October 10, 2022

Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help

Lamingtonnz
New Zealand
Almost 8 years using the app
November 28, 2019

Had a bit of an issue with the app, contacted them and Patrick was straight on it and fixed it in a flash! Thank you Patrick for your quick help and fix :-)

Sexyland
Australia
Almost 8 years using the app
April 5, 2017

So far, the app is great and is really helping our business with special offers. We ran into a little problem with the Free Gift offer, but SuppleApps Support team responded quickly and helped us fixed the issue. Great app and customer service!

Buck Scientific Norwalk
United States
Over 7 years using the app
May 30, 2017

super fast support! They fixed my issue within 30 minutes, thank you!

Nutranuva
United States
Over 7 years using the app
Edited July 7, 2023

USO is the only discounting app we use, and it allows us to run more complex discounts than we can natively in Shopify. We recently upgraded our theme, and we've needed help with a couple of things. The USO team has been immediately available on live chat within the app both times, and they've quickly made the edits to our theme needed to make things work. I really appreciate their partnership!

Ban Do
United States
Over 7 years using the app