Reviews (674)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and engagement through promotions like "Buy 3 Get 1 Free." They praise its user-friendly interface, effective customer support, and seamless Shopify integration. It's compatible with various themes and offers customization options, making it versatile for different storefronts. Merchants find it cost-effective and are satisfied with its features and support, noting a positive impact on business operations.

May 10, 2024

Customer service experience is incredible!

Nerio Clothing
United Kingdom
4 months using the app
Orbit replied May 13, 2024

Thank you so much! - Emily, Head of Support

November 26, 2024

The customer service is top-notch!!! Kay was amazing!!

Whimsy Boutique
United States
About 4 hours using the app
Orbit replied November 28, 2024

Aw thank you so much for the kind words about Kay! I agree she is amazing! Thanks for the review :) - Emily, Head of Support

June 4, 2024

Amazing app! Quick help from the team and would absolutely recommend them :)

Creody
Denmark
About 3 hours using the app
Orbit replied June 12, 2024

We're happy to hear this! Appreciate your recommendation and this great review.
- Will, Head of Development

Edited October 11, 2024

Great app! The best thing about it is the pop-ups. I wish they had more customisation options but it is still a handy app.

Even after almost 2 years of using the app, the support was quick and seamless when we had an issue.

Another thing I wanted was "up to discounts" but neither Shopify nor any other app offers this.

Bridles & Reins
United States
Over 6 years using the app
Orbit replied January 11, 2024

Thanks so much for this review! - Emily

June 5, 2024

Above-and-beyond customer support from Alex. I was so impressed with the level of care to get my store up and running. Amazing, 10/10

The Magic Summit Store
United States
About 2 hours using the app
Orbit replied June 12, 2024

Hey, thanks for this glowing review! We're glad to hear you felt supported as you were getting going.

- Will, Head of Development

Edited July 7, 2023

USO is the only discounting app we use, and it allows us to run more complex discounts than we can natively in Shopify. We recently upgraded our theme, and we've needed help with a couple of things. The USO team has been immediately available on live chat within the app both times, and they've quickly made the edits to our theme needed to make things work. I really appreciate their partnership!

Ban Do
United States
Over 7 years using the app
April 23, 2024

Great app that also comes with great support. Had some issues when we updated our theme but the USO support team solved the issue quickly and with great professionalism!

Rouseu Wijnen en Likeuren
Belgium
About 7 years using the app
Orbit replied April 24, 2024

I appreciate you sharing this! Thanks for your review! - Emily, Head of Support

October 11, 2023

Great app. Easy to use. Have been using it successfully for several years now.

InnerTalk-Store
United States
Over 6 years using the app
Orbit replied October 13, 2023

Thank you!! - Emily, Head of Support

March 15, 2024

Exceptional Support Experience with Emily!
I recently encountered an issue with the USO: Discounts & Promotions app after updating my Shopify theme. This hiccup could have been a headache, but thanks to Emily's outstanding support, it turned into a seamless experience. Emily's dedication and patience were truly commendable as she guided me through the entire fixing process with unwavering support.

What impressed me the most was Emily's willingness to go above and beyond. She didn't just offer explanations; she utilized visuals to ensure that every step was crystal clear. Her dedication to resolving my issue promptly and efficiently showcased her expertise and commitment to customer satisfaction.

I am sincerely grateful for Emily's exceptional assistance and the support of the entire team behind USO: Discounts & Promotions. It's reassuring to know that such a reliable and customer-centric support system exists. Thank you, Emily, and the team, for your outstanding service!

What set Emily apart was her willingness to go the extra mile. Not only did she patiently guide me through each step of the process, but she also utilized visuals to make everything crystal clear. Her attention to detail and commitment to customer satisfaction were evident in every interaction.

I can't thank Emily and the entire USO: Discounts & Promotions team enough for their outstanding support and service. It's rare to come across such professionalism and dedication in today's fast-paced world, and they truly exceeded my expectations. If you're looking for an app backed by a team that genuinely cares about its users, look no further than USO. Highly recommended!

Kitten D'Amour
Australia
About 6 years using the app
Orbit replied March 19, 2024

OMG I am blown away by this review. It truly means so much to me!! Thank you! - Emily

November 9, 2023

We love how they go above and beyond to ensure things work well for us!

Sassy Jones
United States
Almost 6 years using the app
Orbit replied November 14, 2023

This means a lot, thanks for sharing! - Emily, Head of Support