Reviews (661)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its variety of promotional tools such as BOGO, quantity breaks, and discounts, which effectively boost sales and enhance customer experiences. It features a user-friendly interface that facilitates easy setup and integration, operating efficiently without impacting website speed. The app is noted for its seamless integration with Shopify and compatibility with various themes. Customer support, particularly staff members like Alex, Kay, and Emily, is praised for their quick and effective responses, often providing same-day solutions. Merchants find the pricing affordable and transparent, and appreciate the app's reliability and regular updates that keep it relevant and effective.

December 12, 2023

Alex is super helpful and always finds a solution to anything that we want to change within the app.

High Country Outfitters
United States
Over 3 years using the app
Orbit replied December 14, 2023

Thank you so much for saying this, will be passing the feedback along to Alex! - Emily, Head of Support

November 20, 2023

This is an awesome app! I've been using it for years to run my specials. I needed help today and their customer service is great. Don't hesitate to get this app!!!

Southern Natural LLC
United States
Over 4 years using the app
Orbit replied November 21, 2023

Thank you for the kind words!! - Emily

October 11, 2023

Great app. Easy to use. Have been using it successfully for several years now.

InnerTalk-Store
United States
Over 6 years using the app
Orbit replied October 13, 2023

Thank you!! - Emily, Head of Support

Edited August 4, 2024

Update: The offers are not showing up on my site. It's glitching and unfortunately did not have a good turnout with a BIG sale I was having. I had to uninstall the app and get another one sadly.

All Things Mama Designs
United States
9 months using the app
Orbit replied November 21, 2023

Hi! I'm sorry to hear you're having trouble. I see that you uninstalled the app before reaching out, but if you're willing to reinstall I'd be happy to get this resolved for you. I've sent you an email, hope to hear from you! - Emily, Head of Support

October 3, 2023

Honestly a really good app overall! Alex at Orbit has gone above and beyond when we have (admittedly silly) questions!

Service is impeccable and the app is very easy and intuitive to use :)

Supergood.
United Kingdom
Almost 3 years using the app
Orbit replied October 6, 2023

There are no silly questions :) Thanks so much for this review!! - Emily, Head of Support

November 9, 2023

We love how they go above and beyond to ensure things work well for us!

Sassy Jones
United States
Almost 6 years using the app
Orbit replied November 14, 2023

This means a lot, thanks for sharing! - Emily, Head of Support

November 24, 2023

Good support and the app works quick!

PROBEAUTY Group
Canada
About 5 years using the app
Orbit replied November 27, 2023

Thank you for the kind words about our support!! - Emily, Head of Support

November 30, 2023

Good service and solve the problem soon.

采寓生活館
Taiwan
About 1 year using the app
Orbit replied December 5, 2023

Thanks so much! - Emily, Head of Support

November 23, 2023

Very prompt reply and helpful, highly recommend this!

AllSaints Hong Kong
Hong Kong SAR
Over 1 year using the app
Orbit replied November 27, 2023

Thanks for this review!! - Emily

May 30, 2024

回答問題非常快速!

Sexy in Shape
Taiwan
2 days using the app
Orbit replied June 12, 2024

Big thanks for your review!
- Will, Head of Development