Reviews (661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its variety of promotional tools such as BOGO, quantity breaks, and discounts, which effectively boost sales and enhance customer experiences. It features a user-friendly interface that facilitates easy setup and integration, operating efficiently without impacting website speed. The app is noted for its seamless integration with Shopify and compatibility with various themes. Customer support, particularly staff members like Alex, Kay, and Emily, is praised for their quick and effective responses, often providing same-day solutions. Merchants find the pricing affordable and transparent, and appreciate the app's reliability and regular updates that keep it relevant and effective.
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USO has been a great app to use with our store over the years. It's helped us offer consistent discounts for customers, and more importantly, the support team has been very helpful. They were quick to respond and made sure we were satisfied with the solution.
Thanks for being such a loyal customer over the years! We appreciate you :) - Emily, Head of Support
5 étoiles pour le support. Réactif, top !
4 étoiles pour l'application. Ne pas passer par le panier, court-circuite les offres qui ne sont pas appliquées si l'on clique directement sur Payer. Bug à voir !
Merci pour l'avis, et les retours! - Emily, Head of Support
Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help
A very versatile app, allowing you to create all kind of discounts you'd like for your store! I can't think of a better app to use because it allows me to apply any conditions I want for my customers. My favorite part, however, is the customer support - AMAZING customer support who are always there to help: They never left a question unanswered and I know I can rely on them, which is something I never experienced in any app/platform before. Sometimes it may take working your way around Shopify's default discount system to get exactly what you want, for me Paige from customer support has always made this possible (Thank you so much Paige!).
WOW this is such a nice review, thank you so much for your kind words! I'm so happy to hear this! - Emily, Support Lead
Kay is so easy to talk with and responded swiftly that's why the issue got resolved right away. This is my first time reaching out to them and I'd say awesome customer service! Thanks, Kay!
I'm so glad to hear you've had such a great experience working with Kay! Thanks for sharing :) - Emily, Head of Support
We have been using this app for about 2 years to offer our customers tiered multi-item discounts (buy 2 items get a discount, buy 3 items get a bigger discount, etc). This functionality has been valuable for our growth and is an important component of our customer experience. Over time issues have popped-up as we deal with Shopify limitations (e.g. only one discount code can be applied) and as we implement other apps that at times may conflict with the USO app (technically or logically) but the support from James and others has always been awesome and the issues always resolved. We foresee this app as being part of our infrastructure for the long term.
We use this for all of our stores anytime we need to set up a specific type of offer. It's very easy to use and we love it.
Had an issue and they resolved the problem for me quickly and efficiently. Great app! So many fantastic features!
this app has always been great for us however today on a big sale day none of our discounts for our POS worked and we had to manually override every product. Really frustrating! it worked for two weeks and then today we have no idea why its not working - there are no dates and all are enabled with show in POS ticked
Excellent program for providing promotional offers in various ways. We extensively use this program to provide incentives and give additional value to our customers beyond a simple discount.
I'm glad to hear you've had such a great experience, thanks for sharing! - Emily, Support Lead