Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to run various promotions, including BOGO and quantity breaks, and its seamless integration with Shopify themes. Its intuitive interface is praised for boosting conversions. The customer support team is highly commended for their exceptional service, particularly in resolving compatibility issues with third-party checkouts and other apps. The app's pricing is deemed reasonable for its features, and the developers are responsive to feedback, often implementing new features based on merchant requests.

May 10, 2023

Amazing customer service and support from the team at Orbit, once again. (Thanks Kay!). Still in the setup process, but very happy with everything so far.

Au Naturale Cosmetics
United States
1 day using the app
Orbit replied May 10, 2023

So glad to hear you've been having a great experience, thanks for sharing! - Emily, Head of Support

June 19, 2023

¡Estoy encantado de compartir mi experiencia con esta increíble aplicación y su equipo de soporte! Desde el primer contacto, me han sorprendido gratamente con su eficiencia y atención personalizada.

Waterloon®
Spain
20 days using the app
Orbit replied June 21, 2023

¡Gracias! - Emily, Head of Support

Edited July 7, 2023

USO is the only discounting app we use, and it allows us to run more complex discounts than we can natively in Shopify. We recently upgraded our theme, and we've needed help with a couple of things. The USO team has been immediately available on live chat within the app both times, and they've quickly made the edits to our theme needed to make things work. I really appreciate their partnership!

Ban Do
United States
Over 7 years using the app
February 14, 2017

Great app, very easy to setup. Needed some support for our cart page, and the team at suppleapps helped out straight way.

Amaroc
United Kingdom
Almost 7 years using the app
August 28, 2020

We have been using this app for a very long time and have been trying others before and checked out others after, but this app "Ultimate Special Offer" is really just the best looking and what it offer (All we need and more) and that it works on both our site Uswithpets.com and in our store on the POS - really makes it easy to have the same app for both, when making offers etc. Also we have been really happy for the support, they help and they listen to what we say and try to add it if it can be done and make sense for the app and not just us ;-)

So will recommend this app any time and do it often on forums facebook etc.

Thanks
Jacob N. Masters | Vetboxen.dk and Uswithpets.com

Vetboxen.dk
Denmark
Almost 7 years using the app
Edited January 5, 2022

I love how easy to use this app is! I tried another discount app and it was way more complicated. I'm not a techie girl so any app that works easily and gets the job done is a dream! I've seen a big increase in conversions since adding USO to my website. Also, the support team is awesome and gets back to you right away! Chikahisa Studio

Chikahisastudio
United States
Over 6 years using the app
December 6, 2022

If I have any questions on the app for campaigns running, Alex is always responding within 1-2 minutes. Great team to work with and recommend the app as it offers many options.

Jim Shore
United States
Over 6 years using the app
Orbit replied December 8, 2022

Thanks so much for your review, I really appreciate it!! - Emily, Head of Support

August 25, 2017

Absolutely fantastic customer service and product. We had a bug from a previous app on our website and Ultimate Special Offers went in and fixed everything for us free of charge. I personally don't think you will find a better product on shopify. A+ so far.

Diamand Marketing
United States
About 6 years using the app
Edited November 23, 2021

From all the apps I've used for promotions this has been BY FAR the most user-friendly and effective. Kay from customer service helped us in no time to have it all set for our site. Highly recommend you try this app for your store!.

Octavia
Mexico
About 6 years using the app
Orbit replied November 24, 2021

I'm so happy to hear this, and will definitely pass this feedback on to Kay! Glad we could help :) - Emily, Support Lead

July 10, 2020

This app works great for what we need. It allows us to apply multiple discounts as well as different kinds of discounts. The support team is always quick to answer and help us figure out any issues.

Premier Yarns
United States
About 6 years using the app