Reviews (665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.
Refine
-
By rating
I have tried many apps. This is the one that works better.
There is some functionalities I would appreciate it has, like compatibility with drawer cart. But everything it promises works perfect
These guys have been absolutely AMAZING and have helped me SUPER quick with every request I have had. For the past 2 years, the app has come a long way and keeps getting better. Thank you so much!
This app works really well with what we need for our shop! We ran into some problems and reached out to customer service and they helped us greatly!
Aw I'm glad to hear it worked out!! Thanks for sharing :) - Emily, Support Lead
Outstanding app and outstanding support. Extremely flexible.
It is lacking a couple minor features. I wish it had the ability to add an exclusion collection (all items in collection X are on sale, excluding those also in collection Y), and I wish it had a way to do free shipping as the offer. But both of these requests are things I can work around, so not big enough to take off a star for. For the most part, though it lets you set up most discount offers you can think of.
This is an awesome app! I've been using it for years to run my specials. I needed help today and their customer service is great. Don't hesitate to get this app!!!
Thank you for the kind words!! - Emily
When first installed and you try to use some offers, there may be some bugs depending on your theme. However, the Pixel Union team was able to respond and address my inquiries within 24 hours. Thanks!
Great response from the team relating to checkout issues
Went above and beyond trying to fix an issue that in fact was to do with another app
As an ecommerce business we often use this app to run special offers and deals for our customers. This app allows us to run various deals that's suited to our business needs.
I have used this app to create bundle deals on my retail website and it has been working great. Lots of options and the customer service is really good and fast when you need help!
Kay assisted me regarding my alignment issue and I must say he truly is a professional, and the way he handles the situation is really good. I really love how customer support is there to support small business owners in order to make things easier for us.
Thank you for the kind words! It means a lot to hear you value our support <3 - Emily, Head of Support