Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

October 15, 2018

We required an app to allow us to give customers a free gift when specific purchase levels were reached at checkout. There was a bit of a learning curve and the support team was more than amazing to offer any help required with quick response times. With all the features included in Ultimate Special Offers app we are looking into replacing some other apps with this one and reducing our monthy cost. We are very happy with our first promotion and look forward to working with Supple Apps for all of our future promotions.

Signs in the Making, Inc.
Canada
About 4 years using the app
October 28, 2021

This app has a ton of awesome features to really customize offers to customers, not only is the app great but the customer service team is so fast to respond and fix any issues that I might have. 10/10 recommend!

Platinum Nutrition & Supplements
Canada
About 4 years using the app
Orbit replied October 28, 2021

Thanks so much for sharing your review and for using Ultimate Special Offers! We're thrilled about your 10/10 recommendation 👍 I'll pass on your kudos to the support team!
~Jamie, Designer

June 25, 2022

Ultimate Special Offers has been fantastic, with its easy-to-use interface and customer service. I've never had any trouble with the app and customer service is quick to answer and help with any questions or concerns that I may have. If you're looking for a great discount app for your site I would recommend this app.

The Urban Gear
Australia
About 4 years using the app
Orbit replied June 27, 2022

Thank you so much for the review!! - Emily, Support Lead

August 6, 2023

Support was very prompt in making the changes for my Shopify store - super efficient and fuss-free! They were able to make changes for 2 of my stores really quickly.

Colief Singapore
Singapore
Almost 4 years using the app
Orbit replied August 8, 2023

I'm so happy to hear everything went so smoothly for you!! - Emily, Head of Support

July 3, 2018

The offers work 97% of the time (not sure why the other 3% does not) but otherwise very useful app and super easy to use and set up. The customer support is also always available and fast to help.

Urbanbubsus
United States
Almost 4 years using the app
August 1, 2017

Best discount+ App in Shopify!
It does everything every other discount app does, only better and all in 1 instead of getting 3 different apps, you can just get this one to do the same.

The Miami Heat Store
United States
Almost 4 years using the app
Edited February 12, 2021

App is great, but particularly impressed with the customer service. Great communication and actually helped with my issue quickly, with very clear, easy to understand instructions. Thanks so much!

Leaves of Trees - Canada
Canada
Almost 4 years using the app
February 9, 2017

Great app! Easy to use and perfect for managing discounts and tiered pricing.

Novoband
United Kingdom
Almost 4 years using the app
October 29, 2020

Generates sales without a doubt and the support team are superb and always down to help you if you have any issues.

Kawaiies
United Kingdom
Almost 4 years using the app
December 14, 2018

Have used this app for 1+ year to run a wide range of promotions. The updated Shopify Admin UI is excellent and makes it even easier to set up and manage multiple promotions. Additionally, excellent help from their support team whenever we've run into questions. Highly recommended.

Richer Poorer
United States
Almost 4 years using the app