Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

December 18, 2019

Made 10k after 1 week on this app... even before we had to pay for it. Great support too. Highly recommended to extend Shopify discounts.

STRAYE
United States
Over 3 years using the app
Edited June 10, 2022

Great app if you are looking to offer bundle, promotional or stack discounts. The support team is also fast and responsive.

SOURCE Collections
Singapore
Over 3 years using the app
August 4, 2020

Solid app, customer support is very helpful. It could use some more custom features but for the price its worth it.

Shed Defender
United States
Over 3 years using the app
December 16, 2021

This app is so wonderful! It's easy to use and customize to your theme. We've been using it for awhile now and have had really great results (increased aov in particular!). I highly recommend trying it out.

ArtSnacks
United States
Over 3 years using the app
Orbit replied December 17, 2021

Thanks so much for your review! I'm glad to hear you had such a great experience :) - Emily, Support Lead

November 12, 2020

I reviewed, downloaded and tested a bunch of apps in this space and Ultimate Special Offers was clearly the easiest to understand and create offers. Happy to recommend these guys. They are great. A+

Tea Pea Home
New Zealand
Over 3 years using the app
December 12, 2022

Great support and the free gift option increases sales so much! Very easy to set up!! It is a great way to get people to increase their cart:)

Ideal Wellness Clinic
Canada
Over 3 years using the app
Orbit replied December 12, 2022

I'm glad to hear it's been working so well for you! Thanks for sharing!! - Emily, Head of Support

Edited April 5, 2021

This app is fantastic! Multiple options to promote product and fast, professional and courteous tech support! Love it!
04/05/21
I like to add an additional comment to once again give a 5-STARS feedback for the BOGO feature and for the prompt tech support upon my asking of multiple questions...
Thank you!

Artistica.com
United States
Over 3 years using the app
February 5, 2019

Best app ever! So easy to use and it has so many capabilities, I have been using it for about 3 months and love it. Basically you have like 5 apps in just one!
The customer service is also amazing, I needed to get some customization done and they did it right away.
It works awesome as I needed special discounts for specific customers groups and I can also have special offers through the store and promotions like "buy X get X".
The only thing to be aware is that because it generates internal 'discount codes' you can not use it together with your shopify discounts codes. But this is not an app thing is just shopify does not allow you to use more than one coupon at a time.

Papers & Beyond
Canada
Over 3 years using the app
August 7, 2020

I used the app to help set up a gift with purchase promo! James was extremely helpful in meeting all of our needs and helping customize our offer exactly how we wanted it! Would definitely recommend using.

Dippin' Daisy's Swimwear
United States
Over 3 years using the app
Edited May 29, 2022

Had an issue with Ultimate Special offer deals not loading fast on desktop, and not at all on mobile. Jack and his team assisted in making some tweaks to our theme (the team has made a duplicate of your current live theme named '[Orbit] Copy of Main Warehouse Theme'. On this theme, they have hidden the AJAX cart 'checkout' button and the product pricing. This will allow you to continue to use the AJAX mini cart if you prefer). This is going to save me a lot of time. Thank you for going out of your way.

Mopani Pharmacy
South Africa
Over 3 years using the app