Reviews (666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.
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Not only does the app work as intended but Rob and the team at Pixel Union went way above and beyond to resolve an issue that my shop had with a conflicting apps code. I would highly recommend this app for your store for both excellent functionality and excellent customer service. Thank you team for all your hard work and dedication!!
Great help when it was needed and fab app for all the discounts we want to offer our customers. Thanks James for sorting out the little glitch so quickly :)
Highly recommend this app and developer! They tailored the app to meet the needs of our bottle return program. Not only were they super responsive but they were a pleasure to work with. Anyone using Shopify (particularly the POS) should give this app and team a try...you won't be disappointed!
This App is quite god. It's managed to cover ever need I've required in terms of offers and if you speak to their crew they are SUPER helpful, videos and screenshots to walk you through whatever confusion or specific thing you are trying to accomplish.
The App itself is pretty straight forward and they have simplified 8 of the main sales offers for easy to use shortcuts.
Thank you Pixel Union for you Ultimate Special Offers App. It works just as intended and the Customer Care/Service was exceptional as well as patient.
Sales Manager
Biogenetix.com
Apologies to the SuppleApps team for a long overdue review of this excellent and well thought-out app.
This app is very well designed and cater for most scenarios of discounts, bundles, Cross/Up-Sell that most ecommerce store would offers. The UI is a bit clanky but works well.
As for enhancement, I can only wish for way to allow store chose different styles of notification.
Also special mention to the excellent support from Marius who has always attend to the issues very promptly but also demonstrate an intimate knowledge of the app.
Highly recommended!!!
I used this app for Black Friday. Had a few questions and the team was very responsive to revolve my questions. Highly recommended.
Kay is exceptional, prompt response and extremely helpful. She even record the video to show me how the technical issue has been fixed. Impressive service.
Thank you for this review!! - Emily, Head of Support
This app is easy to use and install. It has generated a good amount of sales on our site and we're able to offer many different type of discount. The team is also great at responding & fixing any issues you run into if you update to a new theme. Loving the app so far & price is good.
I've been using Shopify for a few years now and the team of Supple Apps gave me by far the best customer service I have ever experienced.
I would definitely recommend this app to everyone who's looking for cross-sell and / or discount or upsell features. It just works the way you'ed expect it would and for a great price. Thanks!
Great app for running promos of all kinds. We ran into an issue right before Black Friday (*cue panic*) but Rob and his team addressed it for us right away and everything ended up working out perfectly (*massive sigh of relief* ). Great app with great customer service. The only feature that I wish it had was the ability to sort active/expired offer types in different ways. Currently it groups them by deal type but having the ability to at least sort them chronologically or with active offers at the top would be helpful as after a year or so of use our list is quite long so scrolling through or searching for them one at a time using the search bar can be a bit tedious. Overall we are still very satisfied with this app and wouldn't hesitate to recommend it!