Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

Edited May 18, 2020

This App is quite god. It's managed to cover ever need I've required in terms of offers and if you speak to their crew they are SUPER helpful, videos and screenshots to walk you through whatever confusion or specific thing you are trying to accomplish.

The App itself is pretty straight forward and they have simplified 8 of the main sales offers for easy to use shortcuts.

Thank you Pixel Union for you Ultimate Special Offers App. It works just as intended and the Customer Care/Service was exceptional as well as patient.

Sales Manager
Biogenetix.com

Biogenetix
United States
About 3 years using the app
July 6, 2017

Apologies to the SuppleApps team for a long overdue review of this excellent and well thought-out app.

This app is very well designed and cater for most scenarios of discounts, bundles, Cross/Up-Sell that most ecommerce store would offers. The UI is a bit clanky but works well.

As for enhancement, I can only wish for way to allow store chose different styles of notification.

Also special mention to the excellent support from Marius who has always attend to the issues very promptly but also demonstrate an intimate knowledge of the app.

Highly recommended!!!

Aphrodite And Hebe
Australia
About 3 years using the app
November 26, 2018

I used this app for Black Friday. Had a few questions and the team was very responsive to revolve my questions. Highly recommended.

PATH projects
United States
About 3 years using the app
June 17, 2020

This app is easy to use and install. It has generated a good amount of sales on our site and we're able to offer many different type of discount. The team is also great at responding & fixing any issues you run into if you update to a new theme. Loving the app so far & price is good.

Affinity Bands
United States
About 3 years using the app
October 30, 2015

I've been using Shopify for a few years now and the team of Supple Apps gave me by far the best customer service I have ever experienced.
I would definitely recommend this app to everyone who's looking for cross-sell and / or discount or upsell features. It just works the way you'ed expect it would and for a great price. Thanks!

Ambius Nederland
Netherlands
About 3 years using the app
Edited December 6, 2019

Great app for running promos of all kinds. We ran into an issue right before Black Friday (*cue panic*) but Rob and his team addressed it for us right away and everything ended up working out perfectly (*massive sigh of relief* ). Great app with great customer service. The only feature that I wish it had was the ability to sort active/expired offer types in different ways. Currently it groups them by deal type but having the ability to at least sort them chronologically or with active offers at the top would be helpful as after a year or so of use our list is quite long so scrolling through or searching for them one at a time using the search bar can be a bit tedious. Overall we are still very satisfied with this app and wouldn't hesitate to recommend it!

The Arborist Store
Canada
About 3 years using the app
October 20, 2020

We use this app multiple ways! There are many ways to combine it's uses, There support is great. Thank you.

Ice 'N' Fire
Canada
About 3 years using the app
August 3, 2022

I use this app to turn on & off sales that happen at various times during the year. Also for volume discounts on items that can be shipped together. Support is also very good. They now have chat within the app dashboard.

My Backyard Decor
United States
About 3 years using the app
Orbit replied August 4, 2022

Thanks for using our chat widget, it's a new feature we're rolling out. I'm happy to hear it was helpful for you!! - Emily, Head of Support

April 26, 2018

Great App ! Easy to customize and adds great features to the website. Support was also very helpful and responsive when I needed them. Would definitely recommend.

Barcountry Cocktails
Canada
Almost 3 years using the app
November 10, 2020

This app can definitely fulfilled our needs in terms of bundle sales, apply multiple tier of discount when certain order amoumt is acheived, it also worked with the default discount code from Shopify. Special thanks to Travis from their team, he helped us a lot with the setup and even recorded a step by step clip to answer my query.

Mamy Kingdom
Hong Kong SAR
Almost 3 years using the app