Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

June 26, 2020

This is a great app - I find the notifications to users about the offers work particularly well, which is something not offered by Shopify Automatic Discounts. Support were really helpful too and answered my queries very quickly.

Bshirt
United Kingdom
Over 2 years using the app
September 27, 2022

The Shopify discount system is very limited. This app helps to provide a more smooth and more promotional sale event experience. It takes time to optimize the UI but the support team is professional and helps us with customization. Highly recommend.

Ling's Moment
Hong Kong SAR
Over 2 years using the app
Orbit replied September 28, 2022

Thank you for the kind words!! I'm so glad our app was able to help improve your sales! - Emily, Head of Support

August 18, 2020

I am rating this app for support. I am just really starting to use this app and have had a few tech issues. The support team was very responsive and resolved each problem that came up.

Steel Pony
United States
Over 2 years using the app
January 21, 2021

Very, very useful sales and bundler app, you can really achieve a lot with the shopify built in discounts and this app. The support team are very responsive and resolved our issue.

Vaporony
United Kingdom
Over 2 years using the app
November 25, 2021

Great and responsive support team, really appreciate their prompt response when there is a bug, special thanks to Kay from Pixel Union.

Andatech Distribution
Australia
Over 2 years using the app
Orbit replied November 26, 2021

So happy to hear this, I'm glad we were able to get everything sorted out for you. Will be passing this feedback along to Kay, thank you! - Emily, Support Lead

August 19, 2020

This app has been an important part of our website from very early on. There have been some limitations lately because of Shopify but the team was able to help me work around some features. Thanks to Paige and the team for being responsive!

Art Nebula
Philippines
Over 2 years using the app
November 3, 2021

I use this app to help with monthly promos and love it! I had some coding issues with the app and the team was very quick and helpful with resolving the issue. Would highly recommend! I feel like I have a team of IT with this company which helps me as a small business owner.

Pampas Gal
Canada
Over 2 years using the app
Orbit replied November 3, 2021

Oh I am so glad to hear this! We are definitely here to help you :) Thank you for the review! - Emily, Support Lead

January 8, 2019

Great app! Was easy to install and settings were flexible to our needs. Using this primarily for a spend/get promotion and upsell/cross sell pop up. Looking forward to exploring the "sign up for access" settings as well.

Ultracor
United States
Over 2 years using the app
March 18, 2022

very good app for discounting. I was having issue, and the developer resolved it quickly. Great experience!

Thirty48
United States
Over 2 years using the app
Orbit replied March 21, 2022

I'm glad to hear you had such a positive experience! Thanks for sharing :) - Emily, Support Lead

December 13, 2022

Kay assisted me regarding my alignment issue and I must say he truly is a professional, and the way he handles the situation is really good. I really love how customer support is there to support small business owners in order to make things easier for us.

Showcase
Malaysia
Over 2 years using the app
Orbit replied December 14, 2022

Thank you for the kind words! It means a lot to hear you value our support <3 - Emily, Head of Support