Reviews (666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.
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A great app and whenever I have used support I have gotten polite, concise and clear feedback from the developer. Have been using this app for around 6 months now and it works perfectly as a buy x get y app.
There are a lot of options within the app to get the specific deal that you are after and if I have been unsure I have simply sent support and email and responses were received very promptly offering very polite advice.
Very much recommended.
We upgraded to this App after using the older version (Buy X, get X). There's no coding needed anymore which made it a simple set-up AND the support we did get from the Supple team was excellent.
The App itself works perfectly, exactly as described and gives a number of powerful options for promoting offers on our site. Very pleased.
They worked with me to solve my problem about the discounts not showing up correctly.
Very friendly, fast support. Got what I needed, the app does exactly what it says
The Shopify discount system is very limited. This app helps to provide a more smooth and more promotional sale event experience. It takes time to optimize the UI but the support team is professional and helps us with customization. Highly recommend.
Thank you for the kind words!! I'm so glad our app was able to help improve your sales! - Emily, Head of Support
I am rating this app for support. I am just really starting to use this app and have had a few tech issues. The support team was very responsive and resolved each problem that came up.
Very, very useful sales and bundler app, you can really achieve a lot with the shopify built in discounts and this app. The support team are very responsive and resolved our issue.
Great and responsive support team, really appreciate their prompt response when there is a bug, special thanks to Kay from Pixel Union.
So happy to hear this, I'm glad we were able to get everything sorted out for you. Will be passing this feedback along to Kay, thank you! - Emily, Support Lead
This app has been an important part of our website from very early on. There have been some limitations lately because of Shopify but the team was able to help me work around some features. Thanks to Paige and the team for being responsive!
I use this app to help with monthly promos and love it! I had some coding issues with the app and the team was very quick and helpful with resolving the issue. Would highly recommend! I feel like I have a team of IT with this company which helps me as a small business owner.
Oh I am so glad to hear this! We are definitely here to help you :) Thank you for the review! - Emily, Support Lead