Reviews (665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.
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Excellent app - we upgraded from their previous Buy X Get 1 app and are thrilled. Love that we can add links in our customer emails for exclusive VIP offers for our customers. Customer service is quick and efficient, no matter what timezone you're in. Keep up the great work!
OMG! This is the best special offers app on Shopify. I know because I tried them all... These guys are amazing. The app is so intuitive, so easy to understand and does exactly what it supposed to and EVEN MORE: They actually added a feature I desperately needed for my shop, they immediately understood what I need and within a few days TA DA it was already active in the app. I am so grateful for you guys you are the best you saved me weeks of work!
The effort, explanation and understanding have been receiving from James were beyond and above all our expectations.
I had to set up a complex bogo offer plus a discount for my VIP customers and it was possible to do with Ultimate Special Offers to do all in one transaction. Big Big help for my business.
I'm super glad to hear you had such a positive experience with James!! I will be passing along the kind words! - Emily, Support Lead
A-mazing, I was stunned with a smashing response from these guys. I asked if it was possible to modify my pop ups and text, and rather than send me to some help page, they actually offered to do it for me right away.
As a result I have a better performing offers and pop ups, my team and customers are much happier with the whole set up.
Fabulous, they are probably stuck with this customer for life now , thank you to the guys in app support, you put Amazon to shame!
Thank you so much for this glowing review! Wow! I appreciate your support :) - Emily, Head of Support
The app is great for increasing your average order value and has great support. I was faced with a particular issue within the app, submitted a support ticket and they solved the issue in a short amount of time. Recommend.
Really happy to hear this, glad we could help! - Emily, Support Lead
Incredible customer support! I had a question and they immediately got back to me with a solution. Much appreciated and will be using the app daily!
I'm so happy to hear this! I appreciate you taking the time to share the kind words about my team! - Emily, Head of Support
Just what I was after - a one stop shop for promotions! So flexible and easy to use. Very quick and helpful customer support too.
very happy. great app. like the new changes/features that have been added over the years like different USO sale/discount types.
Thanks so much for your review! - Emily, Support Lead
I wanted an easy app that would allow me to offer customers a free gift with purchase. Ultimate Special Offers was my choice. They have great customer service for installation support. Thank you.
We've been using this Ultimate Special Offers for some years now and have not encountered any problems yet. It is perfect for providing special offers to your customers and truly helps deliver more revenue for your store.
Moreover, their support team is great and very responsive! Highly recommend. Special thanks to Rob (Pixel Union)
So happy to hear your positive experience! Thanks for sharing! - Emily, Support Lead