Reviews (670)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through its variety of promotional tools such as BOGO and discounts. It features a user-friendly interface and easy Shopify integration, allowing quick promotion setups. The responsive customer support is praised for its effectiveness and personalized assistance. Merchants appreciate the comprehensive customization options and reliable performance, making it a valuable tool for enhancing marketing strategies.

March 14, 2017

Outstanding app and outstanding support. Extremely flexible.

It is lacking a couple minor features. I wish it had the ability to add an exclusion collection (all items in collection X are on sale, excluding those also in collection Y), and I wish it had a way to do free shipping as the offer. But both of these requests are things I can work around, so not big enough to take off a star for. For the most part, though it lets you set up most discount offers you can think of.

Mtw3d
United States
Over 4 years using the app
Edited June 11, 2021

Great response from the team relating to checkout issues
Went above and beyond trying to fix an issue that in fact was to do with another app

Diesel2
Ireland
Over 4 years using the app
June 3, 2021

As an ecommerce business we often use this app to run special offers and deals for our customers. This app allows us to run various deals that's suited to our business needs.

Boody South Africa
South Africa
Over 4 years using the app
January 10, 2019

I have used this app to create bundle deals on my retail website and it has been working great. Lots of options and the customer service is really good and fast when you need help!

PI
United States
Over 4 years using the app
November 20, 2023

This is an awesome app! I've been using it for years to run my specials. I needed help today and their customer service is great. Don't hesitate to get this app!!!

Southern Natural LLC
United States
Over 4 years using the app
Orbit replied November 21, 2023

Thank you for the kind words!! - Emily

December 15, 2023

Great app and great tech support!

Nutrascriptives
United States
Over 4 years using the app
Orbit replied December 18, 2023

Thank you!! - Emily, Head of Support

December 13, 2022

Kay assisted me regarding my alignment issue and I must say he truly is a professional, and the way he handles the situation is really good. I really love how customer support is there to support small business owners in order to make things easier for us.

Showcase
Malaysia
Over 4 years using the app
Orbit replied December 14, 2022

Thank you for the kind words! It means a lot to hear you value our support <3 - Emily, Head of Support

July 18, 2017

Excellent app - we upgraded from their previous Buy X Get 1 app and are thrilled. Love that we can add links in our customer emails for exclusive VIP offers for our customers. Customer service is quick and efficient, no matter what timezone you're in. Keep up the great work!

The Salty Fox
Australia
Over 4 years using the app
September 6, 2017

OMG! This is the best special offers app on Shopify. I know because I tried them all... These guys are amazing. The app is so intuitive, so easy to understand and does exactly what it supposed to and EVEN MORE: They actually added a feature I desperately needed for my shop, they immediately understood what I need and within a few days TA DA it was already active in the app. I am so grateful for you guys you are the best you saved me weeks of work!

Easyinktattoo
United States
Over 4 years using the app
June 22, 2022

The effort, explanation and understanding have been receiving from James were beyond and above all our expectations.
I had to set up a complex bogo offer plus a discount for my VIP customers and it was possible to do with Ultimate Special Offers to do all in one transaction. Big Big help for my business.

Onekid
United States
About 4 years using the app
Orbit replied June 22, 2022

I'm super glad to hear you had such a positive experience with James!! I will be passing along the kind words! - Emily, Support Lead