Reviews (662)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of promotional tools, including BOGO and volume discounts, which effectively boost sales without needing scripts or promo codes. Its user-friendly interface and seamless Shopify integration make it easy to manage multiple offers. Exceptional customer support, with staff like Alex, Kay, and Emily being notably helpful, adds to its appeal. Merchants also value its competitive pricing and the quick implementation of new features through its "Feature Request" section, enhancing both shopping experience and operational efficiency.

June 22, 2022

The effort, explanation and understanding have been receiving from James were beyond and above all our expectations.
I had to set up a complex bogo offer plus a discount for my VIP customers and it was possible to do with Ultimate Special Offers to do all in one transaction. Big Big help for my business.

Onekid
United States
About 4 years using the app
Orbit replied June 22, 2022

I'm super glad to hear you had such a positive experience with James!! I will be passing along the kind words! - Emily, Support Lead

May 2, 2023

A-mazing, I was stunned with a smashing response from these guys. I asked if it was possible to modify my pop ups and text, and rather than send me to some help page, they actually offered to do it for me right away.
As a result I have a better performing offers and pop ups, my team and customers are much happier with the whole set up.
Fabulous, they are probably stuck with this customer for life now , thank you to the guys in app support, you put Amazon to shame!

Chia Charge
United Kingdom
About 4 years using the app
Orbit replied May 2, 2023

Thank you so much for this glowing review! Wow! I appreciate your support :) - Emily, Head of Support

December 8, 2021

The app is great for increasing your average order value and has great support. I was faced with a particular issue within the app, submitted a support ticket and they solved the issue in a short amount of time. Recommend.

Bitcoin Gear
Belgium
About 4 years using the app
Orbit replied December 8, 2021

Really happy to hear this, glad we could help! - Emily, Support Lead

August 19, 2022

Incredible customer support! I had a question and they immediately got back to me with a solution. Much appreciated and will be using the app daily!

Satya Online
United States
About 4 years using the app
Orbit replied August 19, 2022

I'm so happy to hear this! I appreciate you taking the time to share the kind words about my team! - Emily, Head of Support

June 20, 2017

Just what I was after - a one stop shop for promotions! So flexible and easy to use. Very quick and helpful customer support too.

Lucyloveheart
United Kingdom
About 4 years using the app
November 23, 2021

very happy. great app. like the new changes/features that have been added over the years like different USO sale/discount types.

Brooklynn's
United States
About 4 years using the app
Orbit replied November 24, 2021

Thanks so much for your review! - Emily, Support Lead

October 21, 2020

I wanted an easy app that would allow me to offer customers a free gift with purchase. Ultimate Special Offers was my choice. They have great customer service for installation support. Thank you.

TANI USA
United States
About 4 years using the app
Edited December 1, 2021

We've been using this Ultimate Special Offers for some years now and have not encountered any problems yet. It is perfect for providing special offers to your customers and truly helps deliver more revenue for your store.
Moreover, their support team is great and very responsive! Highly recommend. Special thanks to Rob (Pixel Union)

Articture
United States
About 4 years using the app
Orbit replied December 1, 2021

So happy to hear your positive experience! Thanks for sharing! - Emily, Support Lead

October 15, 2018

We required an app to allow us to give customers a free gift when specific purchase levels were reached at checkout. There was a bit of a learning curve and the support team was more than amazing to offer any help required with quick response times. With all the features included in Ultimate Special Offers app we are looking into replacing some other apps with this one and reducing our monthy cost. We are very happy with our first promotion and look forward to working with Supple Apps for all of our future promotions.

Signs in the Making, Inc.
Canada
About 4 years using the app
October 28, 2021

This app has a ton of awesome features to really customize offers to customers, not only is the app great but the customer service team is so fast to respond and fix any issues that I might have. 10/10 recommend!

Platinum Nutrition & Supplements
Canada
About 4 years using the app
Orbit replied October 28, 2021

Thanks so much for sharing your review and for using Ultimate Special Offers! We're thrilled about your 10/10 recommendation 👍 I'll pass on your kudos to the support team!
~Jamie, Designer