Reviews (670)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and customer engagement through its variety of promotional tools such as BOGO and discounts. It features a user-friendly interface and easy Shopify integration, allowing quick promotion setups. The responsive customer support is praised for its effectiveness and personalized assistance. Merchants appreciate the comprehensive customization options and reliable performance, making it a valuable tool for enhancing marketing strategies.
Refine
-
By rating
Excellent customer service when we ran into an issue with discounts being transferred to Paypal when customers chose that option to check out. Highly recommend!
A very versatile app, allowing you to create all kind of discounts you'd like for your store! I can't think of a better app to use because it allows me to apply any conditions I want for my customers. My favorite part, however, is the customer support - AMAZING customer support who are always there to help: They never left a question unanswered and I know I can rely on them, which is something I ...
WOW this is such a nice review, thank you so much for your kind words! I'm so happy to hear this! - Emily, Support Lead
Kay is so easy to talk with and responded swiftly that's why the issue got resolved right away. This is my first time reaching out to them and I'd say awesome customer service! Thanks, Kay!
I'm so glad to hear you've had such a great experience working with Kay! Thanks for sharing :) - Emily, Head of Support
We have been using this app for about 2 years to offer our customers tiered multi-item discounts (buy 2 items get a discount, buy 3 items get a bigger discount, etc). This functionality has been valuable for our growth and is an important component of our customer experience. Over time issues have popped-up as we deal with Shopify limitations (e.g. only one discount code can be applied) and as we ...
We use this for all of our stores anytime we need to set up a specific type of offer. It's very easy to use and we love it.
This app has helped us immensely in terms of extra revenue, by allowing us to bundle our products and apply discounts to the bundles. The support is always very fast and helpful. We recently changed themes which resulted in some small glitches (not Orbit's fault) but the team at Orbit (Jack, Paige and Kay) have always been super helpful and resolved the issue promptly. Highly recommended app with ...
I'm so glad to hear this!! Thank you so much for sharing with us :) - Emily, Head of Support
Had an issue and they resolved the problem for me quickly and efficiently. Great app! So many fantastic features!
Excellent program for providing promotional offers in various ways. We extensively use this program to provide incentives and give additional value to our customers beyond a simple discount.
I'm glad to hear you've had such a great experience, thanks for sharing! - Emily, Support Lead
Great Customer Service.
Very Patient with all my requests and got everything working perfectly. I Would recommend this app.
When first installed and you try to use some offers, there may be some bugs depending on your theme. However, the Pixel Union team was able to respond and address my inquiries within 24 hours. Thanks!