Reviews (664)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

Edited October 10, 2022

Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help

Lamingtonnz
New Zealand
Over 5 years using the app
December 13, 2021

A very versatile app, allowing you to create all kind of discounts you'd like for your store! I can't think of a better app to use because it allows me to apply any conditions I want for my customers. My favorite part, however, is the customer support - AMAZING customer support who are always there to help: They never left a question unanswered and I know I can rely on them, which is something I never experienced in any app/platform before. Sometimes it may take working your way around Shopify's default discount system to get exactly what you want, for me Paige from customer support has always made this possible (Thank you so much Paige!).

Red Cherry Lashes
United States
Over 5 years using the app
Orbit replied December 14, 2021

WOW this is such a nice review, thank you so much for your kind words! I'm so happy to hear this! - Emily, Support Lead

June 14, 2023

Kay is so easy to talk with and responded swiftly that's why the issue got resolved right away. This is my first time reaching out to them and I'd say awesome customer service! Thanks, Kay!

King and Fifth Supply Co.
United States
Over 5 years using the app
Orbit replied June 14, 2023

I'm so glad to hear you've had such a great experience working with Kay! Thanks for sharing :) - Emily, Head of Support

Edited February 24, 2021

We have been using this app for about 2 years to offer our customers tiered multi-item discounts (buy 2 items get a discount, buy 3 items get a bigger discount, etc). This functionality has been valuable for our growth and is an important component of our customer experience. Over time issues have popped-up as we deal with Shopify limitations (e.g. only one discount code can be applied) and as we implement other apps that at times may conflict with the USO app (technically or logically) but the support from James and others has always been awesome and the issues always resolved. We foresee this app as being part of our infrastructure for the long term.

Ivory Lane Boutique Inc.
Canada
Over 5 years using the app
Edited July 6, 2020

We use this for all of our stores anytime we need to set up a specific type of offer. It's very easy to use and we love it.

Absolute Merch
United States
Over 5 years using the app
April 1, 2020

Had an issue and they resolved the problem for me quickly and efficiently. Great app! So many fantastic features!

Bleu Chic Boutique
United States
Over 5 years using the app
February 4, 2022

Excellent program for providing promotional offers in various ways. We extensively use this program to provide incentives and give additional value to our customers beyond a simple discount.

Goldspot Pens
United States
Over 5 years using the app
Orbit replied February 4, 2022

I'm glad to hear you've had such a great experience, thanks for sharing! - Emily, Support Lead

July 22, 2021

This is by far the best deals app around, I've tried a number of them and nobody has near as many options for the types of deals ie discounts, gifts, upsells, cross sells, bogos. I also like how they include banners above the collections and/or products that have deals running. It's a shame shopify a dedicated ecom platform doesn't support the most basic ecom functionality of running a sale but fortunately we have ultimate special offers. Most recently I reached out to them with a fairly complicated requet and they were more than happy to accomodate. WOuld highly recommend this app!

Best Price Nutrition
United States
About 5 years using the app
Orbit replied July 26, 2021

Wow, thanks so much for sharing your review and for using our app! ❤️ It's great to hear that after trying numerous deals & promotions apps, you found Ultimate Special Offers the best. Our team has worked hard to include many different types of deals and ways of visually promoting them. We're so happy that this has helped your business and our Support team was able to assist you as well!

-Danny, CEO

February 14, 2017

Phenomenal app and customer support! It has both simple and complex functionalities that made discounting a breeze for our customers at Telic.

Telicfootwear
United States
About 5 years using the app
November 15, 2021

Emily was a great help, I had an issue with the cart page not loading the deals. But I contacted the support team and Emily oversaw the issue I had and fixed the problem in a timely manner. Thank you Emily and the developer team

I Love Vapour
United Kingdom
Almost 5 years using the app
Orbit replied November 15, 2021

Thanks so much for the review! I'm happy I could help :) - Emily, Support Lead