Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

November 8, 2024

Everything

My Store
United States
6 minutes using the app
Spocket replied November 11, 2024

Thank you for the simple yet powerful feedback! 😊 We're thrilled to hear you're loving everything about Spocket. If there’s anything specific you'd like to see or any way we can make your experience even better, don't hesitate to let us know. We're always here to help! - Eleanor

Edited July 15, 2024

Thanks to the Spocket team management

RA Luxury Lifestyle
Australia
10 days using the app
Spocket replied July 15, 2024

I apologize for the inconvenience and frustration you experienced after canceling your subscription and being charged. Your feedback is valuable to us, and I appreciate your understanding in this matter. - Erwin

November 6, 2024

Love it

100%DEALS
United States
3 minutes using the app
Spocket replied November 7, 2024

Thank you so much for the love! We’re so happy to hear you’re enjoying the experience. If you ever need anything or have suggestions, don’t hesitate to reach out. We’re here to help! - Eleanor

June 28, 2024

I love

Flashing Express
United States
2 months using the app
Spocket replied July 4, 2024

Thank you for taking the time to share your wonderful review with us. We're honored to have served you and look forward to doing so again! - Erwin

May 11, 2024

Merchants highly recommend this dropshipping platform for its seamless integration with major e-commerce systems, user-friendly interface, and excellent supplier vetting. They appreciate the broad selection of high-quality products and the ability to filter products from U.S. and EU suppliers, which significantly reduces shipping times.

MY GADGET
Germany
About 2 months using the app
Spocket replied May 14, 2024

Hi there!

We're thrilled to hear Spocket has been a game-changer for your dropshipping business! Fast shipping and quality products from EU & USA suppliers are key priorities for us. It's great to know our platform's ease of navigation and wide product range have been beneficial. We're proud of our top-notch customer support and are here to assist you every step of the way.

Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 11, 2024

So far it has been a good experience and I have no major complaints. I had some questions and customer support was excellent, OJ Songsong stayed with it until the question was resolved and his follow up was much appreciated. I am still stocking my store and haven't launched yet so I will update again after that.

Eva Stessa Home
United States
2 months using the app
Spocket replied March 15, 2024

Hi Eva Stessa Home!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 20, 2024

Spocket has made this new adventure for me very fun and motivating. I'm looking forward to working with both Shopify and sprocket in the future.

bonbon&butterflies
United States
About 2 months using the app
Spocket replied April 23, 2024

We're thrilled to hear that Spocket has added fun and motivation to your new adventure! We look forward to continuing to support you on your journey with both Shopify and Spocket in the future. If you ever need anything along the way, don't hesitate to reach out. Here's to many more successful ventures ahead!

Happy Spocket-ing!

Edited February 28, 2024

Leah and Marianna is just a wonderful customer service, has been so helpful to me all the way since the start, very glad to work with sprocket, Great cooperation.

SHIVARAA
United Arab Emirates
7 months using the app
Spocket replied February 28, 2024

Hi there!
Thanks for your wonderful feedback! This has been shared with our entire team including Marianna at Spocket. When we hear from happy users like you, we spread the positivity around! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 1, 2024

Easy to use

Taylor Glide Co.
United States
5 minutes using the app
Spocket replied November 4, 2024

Thank you for your feedback! We’re glad to hear that you find our platform easy to use. Your satisfaction is our priority, and we’re here to help if you need anything else! - Eleanor

February 28, 2024

The app is super user-friendly, making it easy to find amazing products to sell. What's really stood out to me, though, is the customer support. A special shoutout to Eleanor for being incredibly helpful. She answered all my questions promptly and ensured I had everything I needed to succeed. Highly recommend!!!

EasePeak
United Kingdom
3 months using the app
Spocket replied March 2, 2024

Hi EasePeak!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby