Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

March 30, 2024

I had a technical issue and 'Prinz' helped me with it! 5/5 Thanks alot!

BEAUTY UNITED
Belgium
6 days using the app
Spocket replied April 10, 2024

I'm glad to hear that Prinz was able to assist you with your technical issue! We strive to provide top-notch support, and it's fantastic to hear that you were satisfied with the service you received.

If you have any more questions or need further assistance in the future, don't hesitate to let us know. Thank you for your feedback and for choosing our app!

happy Spocket-ing!

February 13, 2024

it is simply the best when it comes to dropshipping

saren store
Kenya
About 1 month using the app
Spocket replied February 15, 2024

Hello Saren Store!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

December 14, 2023

What I really loved about using Spocket was the level of customer service and support I received from the support team. Whenever I was stuck and needed help while using this platform, all support agents were professional, prompt, and very helpful in solving issues. Spencer, in particular, went above and beyond and offered a better solution than what was expected for my case and I truly thank him and the team for helping me in my experience with settling with Spocket!

hello somnia
Canada
3 months using the app
Spocket replied December 16, 2023

Hi there! Thanks for sharing your positive review of Spencer's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited February 28, 2024

Great costumer service, available and helpful all the time. Very nice experience. Regards to John and Marianne in chat service

HappyHopes
United States
4 days using the app
Spocket replied February 27, 2024

Hi HappyHopes!
Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 26, 2024

Great easy step by step instructions do get on a quick path for selling dropshipping.

johnhenderson535
United States
About 2 months using the app
Spocket replied January 30, 2024

Thank you for your kind words! We are glad that you find Spocket easy to use and efficient. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co -
Abby

March 2, 2024

Love this app! really helpfull, at least for me as a begginer, Thank you so much!

MyHubbyAndMoonPT
Portugal
25 days using the app
Spocket replied March 11, 2024

Hi MyHubbyAndMoonPT!
Cool! We are happy to know that you found the best app that will fit your needs in creating an online store. Take your time browsing our products to add to your store. We have great products you can choose from and we are adding more soon! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 6, 2024

This application is number 1 in the field of dropshipping
Only the app is expensive

YOBS
Israel
1 day using the app
Spocket replied April 10, 2024

We're honored to hear that you consider our application to be the top choice in the field of dropshipping! We strive to provide exceptional value and service to our users. Regarding pricing, we understand that affordability is important, and we continually assess our pricing structure to ensure it reflects the value we provide while remaining competitive in the market.

Thank you for your support and for choosing us as your dropshipping partner!

Happy Spocket-ing!

April 22, 2024

My experience as part of a management team at Costco Wholesale, I've always valued providing exceptional service to our members. Leah definitely exceeded expectations! She was patient, attentive, and truly focused on ensuring a positive customer experience. Leah is a real asset to your team.

My Store
Canada
1 day using the app
Spocket replied April 23, 2024

Thank you for sharing your experience! It's wonderful to hear that Leah provided exceptional service and exceeded your expectations. We're proud to have her on our team and we appreciate your recognition of her dedication to ensuring a positive customer experience. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

Happy Spocket-ing!

March 21, 2024

Like it! Very helpful!!!

我的商店
China
8 months using the app
Spocket replied March 31, 2024

Thank you for the review! We're thrilled to hear that Spocket is helpful to your business. If you require any assistance in the future, please don't hesitate to reach out. We appreciate your trust!

Happy Spocket-ing!

Edited January 5, 2024

Spencer did a fantastic job helping me with the specific issues I had! Big thanks!

Pink Earth Treasures
United States
4 months using the app
Spocket replied January 7, 2024

Hello Pink Earth Treasures! Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Spencer, who we know will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby