Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

September 1, 2024

muy facil de usar es muy completa la aplicacion

My Store
United States
2 days using the app
Spocket replied September 2, 2024

¡Muchas gracias por la excelente reseña de 5 estrellas! Nos alegra mucho saber que encuentras nuestra aplicación fácil de usar y completa. Trabajamos duro para ofrecer una experiencia intuitiva y funcional, así que tu comentario es muy apreciado. Si necesitas cualquier ayuda o tienes más sugerencias, no dudes en contactarnos. ¡Estamos aquí para ayudarte! - Eleanor

February 10, 2024

it was my first time using spocket ,i faced some issues and duplicated accounts which first was hassle for me where i could not push product to my store , i reached out to my account manager "Eleanor" she was a live saver she took her time and walk me step by step till issue was resolved correctly . I highly recommend Spocket to any one wants to take a step to the easiest Ai product creation and pushing to store directly . AWSOME SERVICES AND STAFF .I really appreciate Eleanor of taking her time to go above and beyond to meet my satisfaction . I will keep using spocket to acheive my goals and targets .Thanks

Vali Gifts
United States
23 days using the app
Spocket replied February 12, 2024

Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited June 19, 2024

This service has some good suppliers and products. The prices of products are too high, the shipping times are not accurate, the suppliers do no update inventory nor communicate if anything goes wrong fulfilling orders but some suppliers are excellent and have no issues. It depends on the supplier. Spockets support team is exceptional and goes above and beyond to take care of your issues.

Chroma Light
United States
About 1 year using the app
Spocket replied February 27, 2024

Hi Chroma Light!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 17, 2024

Great selection of products and 5 star customer service! Eleanor was exceptional helping me with my account setup issues! Recommend

1CLICKAHEAD
Portugal
6 months using the app
Spocket replied February 19, 2024

Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 18, 2024

Best site for South African stores

AvalonPets
South Africa
Spocket replied November 19, 2024

hank you for the wonderful feedback! We're thrilled to hear that you consider us the best for South African stores. We’re committed to bringing you the best selection and shopping experience. If you ever need assistance or have suggestions, we're always here to help! - Eleanor

February 18, 2024

Easy to use. I'm new to this and I was able to figure it out very quickly. I will recommend this to everyone.

My Store
United States
About 2 months using the app
Spocket replied February 19, 2024

Hi there!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 23, 2024

Easy to use.

My Store
United States
1 minute using the app
Spocket replied October 25, 2024

Thank you for your feedback! We’re glad to hear that you find the app easy to use. If you have any questions or suggestions, feel free to reach out! - Eleanor

Edited January 22, 2024

After working with Abigail, who made the transition very painless, she was able to completely take care of me and provided me with the upmost respect and professionalism. She was great to work with and I hope to work with her again in the near future!!!! 5 STARS all the way!

B2B Paranormal
United States
16 days using the app
Spocket replied January 21, 2024

Hi B2B Paranormal!
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience. - Abby

September 25, 2024

I am not a phycologist.

BaitandHooks.com
United States
6 minutes using the app
Spocket replied September 26, 2024

If you ever have any questions or need assistance, we’re always here to help. Happy dropshipping! - Eleanor

July 25, 2024

spocket et insane !!!

PETMOOD
France
About 2 months using the app
Spocket replied July 26, 2024

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you think Spocket is 'insane' in a good way - Eleanor