Reviews (6,574)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

June 27, 2022

Worked with Melvin at Customer Service. He was very responsive and knowledgeable. Solved my problem quickly.

Team Holy Spirit
United States
About 2 years using the app
Spocket replied June 29, 2022

Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Melvin, who we know will be delighted to read your comment. Have a great day! -Erwin

June 9, 2022

This app is great so far in that it has a list of products sold and shipped exclusively in US and it integrates well into Shopify. The customer service is prompt , recently I had issue pushing my products to store, Agent Ria helped me solve it. I am a new user so my review is only going to cover the User Experience of this app and not actual Dropshipping experience. Maybe after some months of using I am sure.

fabandlively
United States
About 2 years using the app
Spocket replied June 10, 2022

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Ria receives your feedback. It will make her day! - Erwin

Edited July 27, 2022

Prinz was great. There was a bit of a delay, but once we connected, we got right to business. My star rating is because we had to do some troubleshooting, and I needed to clarify at each step what needed to be done in what sequnce. We reimported an item via AliScraper and got it properly listed and priced. So, we're ready to go!

Shop Ship Ninja
United States
About 2 years using the app
Spocket replied January 27, 2022

Thanks for the feedback! Our suppliers usually update their listings with the most updated and trending products in the market but you can also send us any product or supplier suggestions and we'll gladly look into onboarding them for you! Looking forward to growing together! -John

June 10, 2020

I really love the products Spocket provides with its many suppliers. I also am happy with the integration to my Shopify Store. It was a little confusing setting up the order processing procedure, but Spocket CSR were amazing. I'm so thankful they are patient!

Gloria Grace Gifts
United States
About 2 years using the app
Spocket replied June 13, 2020

You are welcome! We do take pride in our Customer Service and we make sure to do our very best for you all the time. We are happy that you are loving the experience. Thanks for choosing Spocket!

October 7, 2023

installed via special Recommendations if i wonted U S products too.

Pure Elegance Fashion Plus
United States
Almost 2 years using the app
Spocket replied October 9, 2023

Hi Pure Elegance Fashion Plus! Wonderful! We're glad you love Spocket's product selection. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

May 21, 2023

Lots of great products available but I would give it 5 stars if they shipping auto calculated shipping.

LennyBoop's
Canada
Almost 2 years using the app
Spocket replied May 22, 2023

Thanks for taking the time to leave feedback! Our product development team is continuously working on improvements, know that all your inputs are very important to us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 27, 2020

I use this app to stock my store. I like it because of the variety. i wish it would hold the filters i put in instead of resetting them each time i select something more.

Sydney's Attire
United States
Almost 2 years using the app
Spocket replied August 29, 2020

Great suggestion! We'll raise that with our tech team to make the necessary improvements on our next updates. Thank you for letting us know about that! Feel free to reach out to us at support@spocket.co in case you need any help or if you have any questions.

November 4, 2019

Spocket has an amazing amount of products that spans across many niches plus they're portal is easy to use. They are one of 3 main suppliers I have decided to use based on the ease, pricing, customer service, variety and quality. I do wish that it would show the shipping as a field as I'm calculating each products to make it easier to adjust customer pricing. Clicking on the shipping link is an extra step as well as manually adding in the shipping for the various zones. Hopefully, that will change in the near future but either way, I plan to stick it out for as long as I need the service (and can afford it:-) Thanks Spotify!

B.G.T.Y. Lifestyle™ Boutique & Design House
United States
Over 3 years using the app
Spocket replied November 4, 2019

Thank you for leaving us a review! Please know that we do value your feedback. We always want to know how we can make it easier and better for retailers like you.

Edited October 14, 2022

Spocket is a perfect app for dropshipping, you can import products from EU/US Suppliers and AliExpress, also they have a great support team like Russel and Lorena

Pragmastore
Germany
Almost 2 years using the app
Spocket replied February 16, 2022

Thank you for your recommendation! Providing you with the best customer experience has always been our commitment. Please do not hesitate to reach out at support@spocket.co for any concerns. - AJ

December 5, 2022

Awesome app, a lot of quality products. Product import could be improved, so that you can easily select and import multiple products at once.

Crysia Shop
Romania
Almost 2 years using the app
Spocket replied December 5, 2022

Hi there! Thanks for your kind words. We are glad you like our products. Meanwhile, we have your feedback forwarded to our developer team to see what can be done in the future regarding product import. In case you should need anything, our support team is open 24/7 to help you! - Erwin