Reviews (6,574)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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Getting started, like the interface, will see how the product does in the long term, im learning about drop-shipping now
I haven't been using Spocket very long but so far so good! Their site does crash sometimes randomly but it's not a huge issue.
You can rest assured that we will always resolve any issues you encounter in a swift and efficient manner. Thank you for your feedback and for using Spocket! -AJ
It takes a minute to figure out what works best for sourcing and managing products, but there are tons of helpful resources and I wouldn't have been able to start my shop without Spocket!
Thanks for your awesome feedback! We are so glad to know that you love Spocket and find it helpful. Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I like the vast selection of products on Spocket. However, I've had problems with some of the suppliers taking a month or more to fulfill my orders, or making the customer wait a month or more & then cancelling the order because they never had the product to fulfill the order. Spocket needs to be far more discerning with which suppliers they accept on its platform.
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware and see what can be done in the future. Reach out to us at support@spocket.co anytime you need help! - Erwin
A little bit of a bumpy start but I have to say that they turned it around for us! We had a couple supplier issues and the support team jumped right in and resolved the issues VERY fast. So far so good!
We are so glad to hear that our Support team was able to help you with this! Do let us know how we can improve for the better so in the future we can provide only the best initial experience for our users.
I liked Spocket, the products offered are of high standards. What is missing is an order tracking tool to give my customers the status of their orders
We are totally happy that you liked how Spocket can help your business. By the way, your customers can be automatically notified if you have the notifications enabled in your Shopify settings. Reach out to our amazing Support team so we can give you the instructions to do. Looking forward to hearing from you!
Spocket offers a wide variety of items for dropshipping. Not all suppliers are great, but they are good at making sure they are responsive.
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware and see what can be done in the future. Reach out to us at support@spocket.co anytime you need help! - Erwin
I've had a few issues regarding quality control with two different vendors but Spocket has always been easy to contact and they are quick to jump on the problem and work to find a solution. I was surprised by how easy it is to contact their customer service and how helpful they are each time.
Glad you're enjoying using Spocket! We'll do our best to reach and meet your expectations. We take pride in our customer support team, who always provide top service, 24x7! Thanks for using our services and recommending us! - Irene
Edrielle was very helpful, and responsive to my queries. She provided relevant information with helpful links to guide me further about my questions.
Thanks for your feedback! We’re truly grateful for your comments about Peejay and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again. - Erwin
Works great. Sometimes it isn't syncing the stock of an item which is annoying as it shows as out of stock on Shopify, but in stock on Spocket. Seems to be only affecting a handful of items though. Orders are processed quickly and efficiently - no complaints!
Thanks for taking the time to leave feedback! Our product development team is continuously working on improvements there as well. We are delighted to hear that you had a positive experience with our Spocket service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail