Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

January 30, 2024

I really enjoy this app so far

My Store
United States
3 months using the app
Spocket replied February 5, 2024

Hi there!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 26, 2024

Great easy step by step instructions do get on a quick path for selling dropshipping.

johnhenderson535
United States
About 2 months using the app
Spocket replied January 30, 2024

Thank you for your kind words! We are glad that you find Spocket easy to use and efficient. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co -
Abby

March 2, 2024

Very satisfied with customer service very quick response and problem resolved

KIDZWORLD
New Zealand
2 months using the app
Spocket replied March 11, 2024

Hi there!
Thanks for your kind words. We are glad you like your experience. It is good that you were able to start using our service and rest assured that it will get better from here. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

December 2, 2023

Awesome support from Leah at the Team of Spocket, give the lady a raise and a day off :-)

Bored Toys
South Africa
24 days using the app
Spocket replied December 4, 2023

Hello Bored Toys!Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Our entire Customer Support team at Spocket is very happy to help and provide all the assistance you need. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited December 11, 2023

Mi era sfuggito di disdire l’abbonamento dalla banca in quanto non vendevo ancora a sufficienza, il giorno dopo (e dico dopo) la scadenza del periodo di prova mi è stata addebitata una somma per un abbonamento che avevo sospeso già precedentemente. Contatto l’assistenza che risponde in templi biblici e, dopo avermi assicurato di aprire un ticket per il rimborso, è scomparsa nonostante avessi scritto per diversi giorno. Mai più, servizio di assistenza pessimo, immagino il servizio di drop.
update: to date the refund has never arrived, so I confirm that they are cheaters and scammers. I will never use this service again for any of my stores.
I had missed canceling the subscription from the bank because I still wasn't selling enough, and the day after (and I mean after) the trial period expired I was charged a sum for a subscription that I had already suspended previously. I contacted the assistance that responds in biblical temples and, after having made sure to open a ticket for the refund, it disappeared even though I had written for several days. Never again, terrible customer service, I imagine the drop service.

Sito in piazza
Italy
3 months using the app
Spocket replied December 2, 2023

Siamo molto dispiaciuti per la tua esperienza, ma grazie per averla condivisa! Questo ci aiuta a sapere cosa possiamo migliorare e puoi essere certo che verranno intraprese le azioni appropriate per risolvere queste preoccupazioni. Siamo un'azienda orientata alla risoluzione e ci piacerebbe risolvere questo problema per te. Non esitare a contattarci all'indirizzo support@spocket.co in qualsiasi momento. Grazie per averci dato una possibilità e vi auguriamo tutto il meglio! - Abby

June 1, 2024

Good

Alamani99
Saudi Arabia
About 2 months using the app
Spocket replied June 23, 2024

That's great to hear! We're excited to have you on board and look forward to working together to build a successful online business. - Erwin

Edited March 12, 2024

Fast and easy.. Ria was amazing.

Eastern Apparel
United States
12 months using the app
Spocket replied January 13, 2024

Hello Eastern Apparel! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

August 27, 2024

For Entrepreneur must try

My Store
India
Spocket replied August 29, 2024

Thank you for your fantastic review! We’re thrilled to hear that you consider our product a “must try” for entrepreneurs. It’s our goal to provide tools and solutions that truly benefit and inspire business leaders like yourself. If there’s anything more we can do for you or if you have any feedback, please let us know. We’re here to support your entrepreneurial journey! - Eleanor

March 17, 2024

Really easy to use and understand!

Hyperion
United States
3 months using the app
Spocket replied March 31, 2024

Thank you for the fantastic feedback! We're thrilled to hear that you find the app easy to use and enjoy the range of products available for your store. If you ever need assistance, please feel free to reach out to us. Have a lovely day!

September 7, 2024

The best integration ever!

My Store
Pakistan
Spocket replied September 9, 2024

Thank you for the awesome feedback! We’re thrilled to hear that you think our integration is the best. Our goal is to make the process as seamless and efficient as possible, so it’s great to know we’re achieving that. If you have any questions or need further support, don’t hesitate to reach out. We’re here to ensure you have the best experience! - Eleanor