Spocket ‑ US & EU Dropshipping , 5,220 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping solution for its curated selection of high-quality products from reliable suppliers. The app's ability to filter products from specific warehouses is praised for reducing shipping times and boosting customer satisfaction. Its seamless integration with major e-commerce platforms simplifies store management. The platform's user-friendly interface and responsive support team are also highly valued. Merchants also commend the automatic inventory updates for accurate listings, contributing to a strong brand reputation.
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Makes everything so easy to customize and figure out. As a first timer with no experience I absolutely Love it!
And we absolutely love that you're part of the community! We hope your time using Spocket teaches you all the things you need to know that by the end of the year, you can call yourself an experienced dropshipper.
Very easy to use and it helped me a lot to start my business and it made the drop shipping easy and fast
Spocket is the best tool to use when starting your drop shipping business because if is easy to use and we make sure to provide excellent service. Thanks for choosing our platform!
I was in bad shape. However, the support team with Jab went above and beyond for me! I will push to recommend Spocket services. I will be working with Spocket forever!
Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Erwin and Robbie, Spocket support rockstars! - Irene
New as heck to this the lady I spoke to was very helpful with my technical issues. I only hope my future experiences are as positive
Thanks for your awesome feedback! Rest assured that every customer success specialist from Spocket is a rockstar! Feel free to reach out to us if you need assistance. Have a lovely day! - Irene
Miki was very helpful! I have been trying to locate an order for weeks. She was the only support person to let me know the order was canceled. She also assisted me with determing how to proceed with my customer.
We're happy to hear that Miki was able to help you out! Definitely, you can expert great Customer Service from Spocket whenever you need help. We're here not only to answer your question but to make sure you're successful in the business that you do! -Kim
So far I love the products that are available. I hope they add more sustainable clothing options. However, I'd give them 5 stars, but still haven't received an email from them in response to the one I sent them days ago. I will update my review and change the rating once I've heard from them.
UPDATE:
If you are on the free setting with this app and you need help, head to settings and the chat window is open. I was able to see if my email was received and what not. Their customer service is very fast and helpful. I'm very happy with them!
We deeply apologize for the long wait but seeing that your inquiry had been rectified today, we are just glad that everything is all good now. We'll do our best to respond more efficiently to all your inquiries. Thank you for the patience and understanding!
Very easy to use. I'm still new to all this and I'm receiving emails every day asking me if everything is good. Thanks for checking on me!!
Thank you so much for leaving a review. We not only support but also look after our retailers, demonstrating our dedication to your success. We'll always be there for you! - Irene
I would recommend spocket because it’s one of the many apps on Shopify I trust. And anyone that uses spocket will be happy with service
That's awesome! We thank you all for your support and trust. We are delighted to know that you are happy! We appreciate your recommendation, GoodsGadgets&Gifts! Happy Spocket-ing! - Irene
I have used Spocket for a very long time and it is the best app on Shopify to source and pick products from. However sometimes it is hard to get a positive return due to the items not being cheap, but who wants cheap items and unsatisfactory customer experiences. So, all hand in hand this is the number one app you need to use for your drop shipping business. Whatever you do make sure you are picking a great drop shipping company like Spocket as your delivery speed and high-quality products are depending on you picking a great company and having tons of sales.
Thanks for your feedback! It gives us much pleasure to know that you love the app and our products Rest assured that we'll do our best to get more products that can help you get more positive returns. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
So far with using this site in the past the service was great. I love the drop shipping part of sprocket over all.
We’re so grateful that you took the time to share your feedback with us. It is Spockets' pleasure to provide you with the best service you can use for dropshipping and rest assured that we'll keep on striving.
Have a wonderful day!
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co -Abigail