Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

October 18, 2022

Aliexpress wasnt importing any more products into Spocket. Prinz knew exactly what the problem was and helped. I am now able to finish setting up my store. Thank you Prinz! You rock!

Simply Home Decor
United States
6 months using the app
Spocket replied October 21, 2022

Hi there! Thanks for your awesome review! We are glad that Prinz was able to help you to start your online store with Spocket and that your inquiries were answered efficiently. We hope to assist you again soon! - Erwin

March 17, 2020

great app. it is very nice and convenient to use. it is a little pricey. i like that you are able to ship products from the US

Boho + Babe Apparel
United States
6 months using the app
Spocket replied March 20, 2020

Great to hear that! We have more upcoming selections and amazing app features so watch for it!

Edited June 4, 2020

Shopify is it. Thats all I will say. Love them. I enjoy the entire thing from beginning to end. They helped me get started drop shipping the best way. Love it.

A Lone wolfe
United States
6 months using the app
Spocket replied May 30, 2020

We are very happy to know that you enjoyed drop shipping with us. Thanks for all the love! Our help is always here when you need it!

June 13, 2022

Manny helped me in a very efficient manner today on multiple challenges I was facing as a new user. I just finished the design of my store and am ready to get selling. Spocket has great customer service. Hands down above all the rest. He handled everything with ease and I am a happy customer. Thanks again, Manny! I highly recommend using Spocket as your go to dropshipping company. Tons of great suppliers and they ship from the US and EU! I will be recommending Spocket to my friends and business colleagues.

Worldwide Home PDX
United States
6 months using the app
Spocket replied June 14, 2022

Thank you for posting your positive review. At Spocket, we value your time and always strive to provide fast and efficient service. We are so pleased to hear that assistance was provided in a timely manner by Manny. We look forward to assisting you again soon. - Erwin

July 5, 2021

I used this app to help me purchase an item for my customer and it was the easiest process. Thank you Spocket!

primppreenspruceup
United States
6 months using the app
Spocket replied July 5, 2021

You're welcome! Thanks for using Spocket to purchase for your customer. Glad you liked how easy the process was! Don't hesitate to reach out to us at support@spocket.co if you need any help! -John

Edited December 14, 2020

I freaking LOVE Spocket. I am so amazed with this company. Awesome job to Spocket and all the people behind it. They are very helpful. Just FYI this is a whole new update. They have been so supportive of me. Thank you so much!! I really love all the US products!

Ann More products
United States
6 months using the app
Spocket replied March 11, 2020

That's amazing - congratulations!

Spocket understands the importance of making things easier for you. The automated order process is just one of best highlights we offer, no need to install any order processing apps and make things complicated. Feel free to chat with us so we can discuss different shipping options for your store.

April 23, 2020

This app is literally everything you need to be a successful dropshipper. I have been open for business since April 1st. I have been doing fairly well for my first start up business. Thank you Spocket for creating this platform for an entrepreneur like me. TRUST ME PPL, YOU NEED THIS APP!

Modern Missy Boutique
United States
6 months using the app
Spocket replied April 27, 2020

Thank you so much for taking the time to provide us feedback. We're so delighted that you rated our service as 5 stars. We strive to provide just that for all our customers and we're looking forward to seeing you for a long time!

December 10, 2022

So far it has been easy to push my products to my store. We'll have to wait and and see the rest when I open.

Puppyluv.shopify.com
United States
6 months using the app
Spocket replied December 12, 2022

Thanks for the wonderful feedback! We are so glad you find the app easy to use with the products you can add to your store and other features. Reach out to us anytime if you need help! - Erwin

December 2, 2020

In a side-by-side test run that I did with Spocket and another popular dropshipping app, in my opinion, Spocket came out on top due to ease of use, integration with Shopify, shipment labels, packing slips, better and expanded ability of setting pricing rules and generally overall. In Spockets app, I would love to see better listing options like, for example, the ability to list products and corresponding information line-by-line rather than graphically - I would love to see all pertinent information about an item on one or two lines including cost, price, shipping info, etc.
I've also noticed a bit of a glitch when searching for products and going to a suppliers page - sometimes it lists the suppliers products along with a variety of products from other suppliers. A simple page refresh usually corrects the problem.
Finally, would be nice to see additional shipping options from suppliers, if a supplier offers it, such as regular shipping, express shipping, next day shipping, ups, fedex, etc etc.
Bottom line, I love Spocket! I looked at several dropshipping opportunities and, while each had its advantages and disadvantages, for me, Spocket came out on top.

GoDoug's Workshop
United States
6 months using the app
Spocket replied December 2, 2020

We love you too! We're very thankful for the feedback that you provided! It's important for us to know these things so we can take action and fix any issues within our app. We are always working very hard to continue to make Spocket the best drop shipping ever and we're glad to have you on board. Thank you for choosing Spocket!

January 20, 2023

Robbie was great helping me out with my first order and answered all of my questions! I totally recommend Spocket! The process is much easier than I thought! Thanks again Robbie and the whole spocket team! :)

emmamontero
United States
6 months using the app
Spocket replied January 20, 2023

Awesome! We really appreciate you taking the time to share your experience with us and we agree, Spocket is easy to navigate. We are glad that Robbie was able to help you with your inquiries efficiently. Feel free to reach out to us if you need assistance and we'll be happy to assist you! - Irene