Spocket ‑ US & EU Dropshipping , 5,187 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.
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I love how this app has so much inventory. And a very diverse array of products. There is literally something for everyone and every niche.
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
Been using this app for about a year - it's great for getting up and going. Customer support is the best part. They are fast, responsive and very helpful. Thank you Melvin & team for your assistance.
Congratulations on your launch! You can certainly look forward to more improvements within our service and a continued excellent customer support. Thank you for choosing Spocket! -John
Best app so far for organic items to dropshop! Needs more option for skin and hair care but so far I am loving what they have. Only gave it 4 star because they did not have a lot of options but over all the app is great!
Thanks for the awesome review anyway! We'll be sure to take note of this and inform the suppliers team so they can source out more items for this category.
Very user-friendly! I was able to add my new product fairly easy. The Aliscraper tool helped steamline the process as well.
That is really awesome to know! We are happy you found the products and tools that will help your store grow. We do our best to provide you with all the necessary innovations to equip you with everything you need to succeed! Thanks for choosing Spocket!
Enjoying this so far! Hoping it will increase my sales. I wish there were more products with shorter shipping with higher quantities.
Great to know! As we always say, the sales you acquire all depends on the effort you put into your store. The quality of the products on our catalog and their fast shipping times are an added bonus! Thanks as well for your feedback on the current products we have. This is something we can consider when doing our weekly search of new suppliers.
App is great for finding good suppliers. A little slow to load, have to shut app and reload fairly often. Otherwise works well.
Hi there! Thanks for your kind words. We are glad you like our suppliers. Rest assured that our developer team is doing the updates and maintenance to improve our platform and hopes everything will run smoother soon. Feel free to reach out to us if you need help! - Erwin
It is easy to operate and very user friendly, however I wish there were more toy and clothing selections .
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware. Reach out to us at support@spocket.co and we'll help you further with our extensive list of clothing and toy products! - Irene
Hi, I had a question about a purchase made from my store and Prinz was super helpful and explained everything I needed to know.
Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! We hope we’ll have the opportunity to assist you again. - Erwin
Spocket Customer service have been very helpful with me and some problems I faced with this application
Thank you for letting us know! We're very sorry to hear about your experience! Please know that we do not tolerate providing unacceptable service. You can be sure that we'll take the appropriate actions necessary to make your experience better all the time. We will also have one of our account managers reach out to you directly to make sure all of your order concerns are taken care of. Your kind understanding and extended patience is very much appreciated! Thank you!
Customer Service is fantastic. Selection is good and changes/updates frequently. I wish they would secure their suppliers for longer periods of time. It is frustrating to have product disappear in the middle of ad campaigns.
Thanks for sharing your thoughts! We will definitely be passing this on to the team for feedback but glad you think our product selection is satisfactory.