Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

Edited December 7, 2022

The customer service is excellent! Leah was very quick with getting my question answered. She was knowledgeable about the processing time so I was able to be at ease. She showed concern about my desire to serve my customers well. I have had to ask Spocket customer service representatives questions before and they have all been wonderful.

Cozyts.com
United States
5 months using the app
Spocket replied December 7, 2022

Perfect! We are thrilled that you loved your experience, especially with our customer support service. We’ll make sure that Leah receives your feedback. We hope we’ll have the opportunity to assist you again. - Erwin

January 28, 2023

i was having a problem with my importing. I reached out to Spocket and great man named Erwin figured out my problem and put me on track again. thanks Erwin for your help

uniquelyfundecor
United States
5 months using the app
Spocket replied January 30, 2023

Thanks for your feedback! It gives us much pleasure to know that Erwin was able to provide you with the assistance you need. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Irene

February 4, 2021

I love this app! It helped me add some really great items that I KNOW will be shipped to my clientele in a timely manner- even in these trying times of COVID.

BeYOUtifully Essentials
United States
5 months using the app
Spocket replied February 6, 2021

Awesome! Thank you for trusting Spocket! You can be sure that we'll be here for you all the way even in these trying times. Reach out to support@spocket.co anytime!

November 28, 2022

Spocket is really easy to work with and has fast support responses. Will continue to use for my business

Bluestem&Co
United States
5 months using the app
Spocket replied November 29, 2022

Awesome! Thanks for the wonderful review and for continuing to use the Spocket app. We really appreciate it! Feel free to reach out to us if you need help in the future. - Erwin

July 3, 2023

bien .........................................................................................................merci

Xavier Cabley
France
3 months using the app
Spocket replied July 4, 2023

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires avec Spocket. Nous apprécions votre contribution et vous encourageons à nous faire part de plus de détails sur votre expérience avec nous. N'hésitez pas à nous contacter 24h/24 et 7j/7 via notre canal de chat ou vous pouvez nous envoyer un e-mail à support@spocket.co - Abigail

January 22, 2021

I love this! A great way for me to make money for my family right now. Times have been hard the way the world is and this is a huge help.

Sidekick Styles
United States
4 months using the app
Spocket replied January 23, 2021

Time's indeed have been hard for everyone around the world so we're also working hard to make Spocket the best app out there. We want to open up more opportunities for you! Thank you for trusting our services!

August 7, 2022

Amazing product selection. Love the "ships from US" feature making things simple. Great app! I would definitely recommend to anyone just getting started or even advanced users setting up multiple stores! Great job!

EverlastingGems
United States
4 months using the app
Spocket replied August 8, 2022

Wonderful! We're glad you love Spocket's product selection and some best features! We also appreciate you recommending Spocket. If you should need anything, please do not hesitate to reach out again. Thank you for your trust! - Erwin

May 20, 2022

I contacted Spocket.co to fix a technical issue with my account. Melvin was very helpful and professional. It only took a couple of minutes to help fix my issue.

Top Trend Sellers
United States
4 months using the app
Spocket replied May 21, 2022

We're glad to know that! We appreciate your feedback and rest assured that we will always be on top of constantly improving our platform. Our support is always available whenever you need us! Reach out to us at support@spocket.co anytime! Thank you! - Erwin

January 31, 2023

Nice for Droppshipping. and Easier to setup and nice product for customers to buy.
And Overall it works really excellent

globusviridis
South Korea
4 months using the app
Spocket replied January 31, 2023

Welcome to Spocket! We are glad you have decided to use this app for your dropshipping journey. Our 24/7 customer support is available to help you with your queries so feel free to reach out to us anytime! - Irene

December 19, 2022

Love It!!!! Very convenient and helpful!! Gives me more time to do other things I have to do to build my business!!!!

Sdjfamily4life
United States
4 months using the app
Spocket replied December 20, 2022

Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin