Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

November 23, 2022

I use this for my store for the second year. Service is superb and support from the team is the best as well. I wish they allow bulk checkout for lower plans.

Retro Bay
Australia
10 months using the app
Spocket replied November 23, 2022

Thanks for leaving us such a wonderful review. We are glad you like the app. Meanwhile, we have forwarded your feedback to our developer team regarding the bulk checkout feature and see what can be done in the future. Feel free to reach out to us for further assistance. Have a lovely day! - Erwin

November 1, 2022

The app is easy to use and has great search features. I am enjoying use of the website so far. I like the choices between product pricing. Thank you.

Renegade Rhino
United States
10 months using the app
Spocket replied November 2, 2022

Thanks for the wonderful feedback! We are so glad you find the app easy to use with the products you can add to your store and other features. Reach out to us anytime if you need help! - Erwin

November 3, 2019

I found some really high end products for my site. It was easy to import my items and I like the prices were already there. I can’t wait to see how well they sell.

SteelJoy!
United States
10 months using the app
Spocket replied November 5, 2019

We also look forward to you getting your store's first sale! Thank you for leaving us a review.

October 2, 2020

Since this is my first experiment with dropshipping, I will say that it was a painless experience to set up. :-)

TajiMilele
United States
9 months using the app
Spocket replied October 3, 2020

Appreciate the feedback! We hope to be able to give you an excellent experience within our platform. Thank you for being with us!

May 26, 2020

A very good app, quality products. Some more suppliers from Europe may be added. But recommend it better than that other dropshipping website.

SmartBot
Belgium
9 months using the app
Spocket replied May 30, 2020

We appreciate your feedback and you can rest assured that our team is working hard to add even more EU suppliers in the coming weeks! Thank you for the recommendation!

February 17, 2023

I had some questions about how to do some stuffs. Spencer really help me by answering my questions in a short delay !

La Tienda 247
Canada
9 months using the app
Spocket replied February 19, 2023

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer receives feedback. It will make his day! - Irene

Edited October 31, 2022

Customer Service is top notch. App could use some changes but otherwise I am happy with their service. Abby is the best. She answered my order fulfillment questions right away. And was very polite as well.

lavishtravelessentials
Canada
9 months using the app
Spocket replied July 19, 2022

Thanks for the wonderful feedback! We are so happy to hear that you love the app. Reach out to us at support@spocket.co anytime you need help! - Erwin

Edited April 17, 2019

I has a rocky start, but overall Spocket has been awesome. The customer service has been great and on top of it. The interface is the best I've used compared to other similar apps.

The Beach Line
United States
9 months using the app
March 22, 2022

Great customer service A little hard at first but Melvin was quick to help! Thanks Melvin! Still working out the kinks but I know at least I will have help!

rachaelhaslam7
United States
9 months using the app
Spocket replied March 23, 2022

Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Making things easy for you has also been our commitment. Reach out to us at support@spocket.co anytime you need help! - AJ

June 19, 2020

Would like to see more candied nail suppliers. It makes me nervous relying on one supplier for my Shopify needs.

ChameleonNails
United States
8 months using the app
Spocket replied June 20, 2020

Thanks for the feedback! We'll let our supplier operations team know about it so they can find more candied nail suppliers to add on Spocket! Rest assured that we'll do our best to look for and provide you with the supplier that you need! Thank you!