Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

November 2, 2019

So far I am really enjoying Spocket, they are quick to response to you. I am finding the products are nicer than the other apps out there and when they respond back to you they always include some form of help either via a link or a suggestion. I am looking forward to building a great business relationship and can't wait to see how much $$$$ I make! :-)

Beach Girl Beach Wear
United States
4 months using the app
Spocket replied November 3, 2019

We are as excited as you are! This is why we keep on working to make the app the best, to make our customers feel like rock stars! Thank you for your awesome review! We love it!

January 1, 2023

Super easy to use even for first time users awesome products and great care from the company. Fast response when you need help for tech support overall excellent

Holy Spirit INC
United States
4 months using the app
Spocket replied January 2, 2023

Thanks for the wonderful feedback! We are so glad you find the app easy to use and very user-friendly. If you should need anything, please do not hesitate to reach out, our awesome customer support specialists are available 24x7! Thank you for your trust! - Erwin

April 2, 2021

Great experience with Spocket so far, I really like how easy it is to get support and process orders.

Lulla Mama
China
4 months using the app
Spocket replied April 3, 2021

Awesome! Your experience is important to us which is why we have 24/7 customer support available. Please reach out anytime! We are always here and happy to help. Thank you!

Edited January 4, 2022

Helpful staff - there's always someone to solve a problem. Really love the fact that we can now talk directly to suppliers - sometimes customers requested to return an item or a refund - getting an answer from suppliers could take up to days because of the indirect communication lines. That problem is also now solved. Best dropshipping app + high quality suppliers and products. 100% recommend.

BMBSHLL
United States
4 months using the app
Spocket replied January 4, 2022

Your recommendation and feedback is greatly appreciated! You can expect the same level of excellent support from us at all times because your success is also ours! Thank you for choosing Spocket! -John

February 2, 2023

Jam was very helpful with a quick response and has good customer service skills with following up with my question

Reistek
Norway
4 months using the app
Spocket replied February 2, 2023

Thank you for taking a moment to share your experience at Spocket. Our team including Jam is so glad to hear that you are happy with the assistance provided. We look forward to seeing you again soon. - Irene

July 9, 2022

Use it to locate products that ship from The United States. Found some really great poduct and it was so easy to import onto my site.

Budget Outdoor Equipment
United States
4 months using the app
Spocket replied July 11, 2022

We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. Reach out to us at support@spocket.co anytime you need help! - Erwin

July 2, 2020

At first I was skeptical that they would be able to deliver on value but their entire team has exceeded my expectations. Very. Good. App. Period.

Cat Club Stuff
United States
4 months using the app
Spocket replied July 4, 2020

Awesome! We are very happy to be able to exceed your expectations and rest assured that we will continue to do so in order for you to be successful. Your success is important to us. Thank you!

January 6, 2020

Perdón por escribir la reseña en español. Realmente estoy muy conforme con Spocket. Tal vez vendría bien un poco más de variedad en indumentaria masculina para enviar a diferentes parte del mundo, ya que gran parte sólo realiza envíos a Estados Unidos. Más allá de eso, muy conforme. Saludos desde Argentina

Bienestar Store
Argentina
4 months using the app
Spocket replied January 7, 2020

No te preocupes, no te arrepientas! Los idiomas son hermosos, así que dale reseñas en español todo lo que quieras. Muchas gracias por tus comentarios! Definitivamente, su solicitud es algo que podemos considerar enviar a nuestro equipo de proveedores para que pueda acceder a una selección más amplia. Muchas gracias también por disfrutar de lo que Spocket tiene para ofrecer!

April 20, 2023

Great site, with awesome products, and customer service is fast and informative. Would recommend it to everyone

Sleek Chic Clothing
Australia
4 months using the app
Spocket replied April 20, 2023

Awesome! It gives us much pleasure to know that you are enjoying the app. Your kind words encourage us to continue doing our best. Our support team is definitely always available to assist you if you need help! Thanks again, and have a wonderful day! -Mhike

March 10, 2023

very easy to use even for someone like me who has no computer skill.i recommend to anyone and everyone

Aplomb Clothing
United States
4 months using the app
Spocket replied March 10, 2023

We appreciate the recommendation! We made sure the platform is easy to use and will not take much of your time. Always keep in mind that we are here 24x7 and ready to answer all y our questions! - Irene