Reviews (5,443)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.

September 10, 2018

Added this app to my Shopify store yesterday. Some items I questioned the quality or overall practicality, but most appear to be of excellent quality even those not part of the Premium Plan which offers only exclusive high quality products. As to importing products, it was pretty much like Oberlo, except I do not need to specify weight and HHSTariffs for shipping. The supplier takes care of that. Shipping costs are also given and make sure you add this to your price. Some items have a pretty good description (less writing to do) and most have metric and American units, so the whole process of importing to my store was really fast. Now I will wait and see, hope my customers are attracted to these new items and start to make sales. Everyone have a great day and let's get selling!!

NaturAmericas Market
United States
Over 4 years using the app
January 15, 2023

Great, fast, dependable i will be using this app again. One of the best decisions i ever made to elevate my business.

The Alchemical Truth
United States
3 months using the app
Spocket replied January 16, 2023

Your feedback is much appreciated! Let's do our best together so we can achieve that sweet success! Thank you for using Spocket! - Irene

June 24, 2020

Thank you so much Thank you so much Thank you so much Thank you so much Thank you so much Thank you so much

DOHA2020.shop
South Korea
3 months using the app
Spocket replied June 24, 2020

You are very much welcome! We're happy to have you with us. Thank you for choosing Spocket!

August 18, 2022

Great support. All of the problems on my store were solved. Pleasure working with Jam. My concerns were addressed

gadgetdrivestore
United States
3 months using the app
Spocket replied August 19, 2022

Awesome! We are happy to hear that Jam was able to resolve all your concerns. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin

December 21, 2022

Por enquanto estou gostando. Gosto da maneira como sugerem a precificacao. Facil de procurar pelos produtos, selecionar e enviar os produtos para a loja. Ainda nao realizei vendas e entao espero que possa funcionar como um dropshiping funciona, automatizando todo o processo e eu recebendo a comissao sem muita complicacao.

MOST FAMOUS NOW STORE
Germany
3 months using the app
Spocket replied December 22, 2022

Olá! Ficamos felizes em saber que está gostando da sua experiência. Esperamos que você consiga sua primeira venda em breve. Entre em contato conosco se precisar de ajuda! -Erwin

Translate: Hi there! We are happy to know that you are enjoying your experience. We hope you'll get your first sale soon. Please reach out to us if you need help! - Erwin

March 17, 2020

I have just started setting up my Shopify store & have found using Sprocket is so much easier to understand than some of the other dropshipping apps.

Treasure Knot
Australia
3 months using the app
Spocket replied March 20, 2020

And we're not stopping there! we onboard suppliers on a daily basis and watch out for more, more great products soon and we're working on more great feature to make the app the best there is!

Edited January 13, 2023

Eine sehr professionelle Art a Dropshipping Produkte zu gelangen. Der Kundenservice ist sehr freundlich und die Produkte sehr qualitativ. Die Preise sind zwar monatlich teils hoch jedoch rentiert es sich. .

TestShopCoaching
Germany
3 months using the app
Spocket replied January 13, 2023

We believe that our customers deserve nothing less than the best service possible! If you require assistance, we are available. Please contact us via our 24/7 chat or support@spocket.co and we will gladly assist you! Thanks! - Irene

November 27, 2018

I'm just new to this app but i really like it. Good products and good video explanations. I do like the fact that the shipping days are lower compared to others drop shipping apps.

Roseandjoy
United Kingdom
3 months using the app
January 4, 2023

This application is very useful in adding products into my store with no issues.
Its very user friendly!

Weitz Fitness
United States
3 months using the app
Spocket replied January 4, 2023

Thank you so much for your wonderful feedback! We are delighted that you find the app to be simple to use. Please do not hesitate to contact me again if you require anything. Thank you for your confidence! - Erwin

August 18, 2020

Great suppliers with quality products accompanied by great customer service! What more could you ask for

Living Simply House
United Kingdom
3 months using the app
Spocket replied August 19, 2020

Awesome! We're glad you are happy with Spocket. Excellent customer service is always a requirement for us because you deserve the best! Thank you for using Spocket!