Reviews (5,582)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to source products from US and EU suppliers, significantly reducing shipping times and enhancing customer satisfaction. They value the curated selection of high-quality products and the seamless integration with major e-commerce platforms like Shopify and WooCommerce. Features such as regional product filtering, a user-friendly interface, easy product importation, and stock level notifications are highlighted. Additionally, the app supports multiple users and sales channels, and is praised for responsive customer support and improved order processing efficiency.
Refine
-
By rating
Irene had been very helpful with some payment confusion I had. She showed tremendous amount of patience and put my mind at ease explaining everything the way I'd comprehend. She is the best! :)
Thank you so much for your 5-star review! We will share this with her to let her know to keep up the amazing work!
they helped the best they could with the supplier. supplier did have some photos of the product, but didn't have photos of the product functionalities. Prinz helped me with what he could at the moment. thanks for helping and giving me more insight of how things works.
We’re pleased that Prinz was able to provide you with exceptional service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
really love this app it makes it easy to use. I totally recommend this app for anyone. also love the shipping time.
Awesome, thanks for this! We're thrilled to know that our features fit your standards. We're hoping to make the entire process easier, more enjoyable, and even more beneficial to you and your store. Happy Spocket-ing!
Finally.....I found a supplier other than AliExpress. One that actually ships from the U.S.A. !!! Beautiful and High-Quality Products. Glad I found them.
Welcome to Spocket! Glad you found us too. Happy to provide you suppliers that actually ships from the US! Thank you for using our services!
Melvin was a great help. He helped me push my products into my store and he also gave me useful tips!
Thanks for sharing your positive review of Melvin's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. - Erwin
Great app. Amazing customer service they are quick to reply and keep you updated when trying to resolve your issues. I recommend this app x a million!!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Reach out to us at support@spocket.co anytime you need help! - Erwin
Great customer service A little hard at first but Melvin was quick to help! Thanks Melvin! Still working out the kinks but I know at least I will have help!
Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Making things easy for you has also been our commitment. Reach out to us at support@spocket.co anytime you need help! - AJ
Thanks to Roshni for her help in resolving my account issue in a very quick manner, looks like the issue is resolved
Awesome! We are glad Rohini was able to help you with your concern efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Lots of US based suppliers with faster shipping! Perfect for another set of products to add to your store that are just from AliEx
For someone like me who is new to things, this app has made things quite simple. I will give it a 4 star but will likely be back to promote it to a 5, I just need more time to see what may or may not come up.
Hi there! Thanks for your kind words. We are glad you like your experience. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin