Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.

November 7, 2022

Lorena Answered all my questions. Pleasure . She helped with several concerens. Shipping World Wide and Having two accounts. All fixed Thanks to Lorena

MadamGala's Beauty & Fashion
United States
3 months using the app
Spocket replied November 7, 2022

Perfect! We appreciate your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Lorena, who we know will be delighted to read your comment. Have a great day! - Erwin

Edited April 21, 2023

The most amazing support team is working for Spocket. Without them, I would have uninstalled this app a month ago. Russell, Edrielle, Irene, Earl, Prinz: They have all been absolutely amazing in solving my issue with the supplier, technical issues, and helping me get set up.

The 5 stars are mainly for the team working at Spocket, but also for the attempt at being active within Europe (they still need more European suppliers).

I would like to give some criticism regarding the product editor. Editing the description and prices through Spocket can be a nightmare because of bugs. Once you learn how to circumvent them though it works okay. I would recommend just using the Shopify product description editor instead, and keeping a local backup as well.

Strumprummet
Sweden
3 months using the app
Spocket replied April 15, 2023

Thank you for posting a review! It has always been our pleasure to be of your service and we appreciate you working with us.

We value all your feedback as well as this would help us learn how can we deliver a better experience next time.

Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

June 27, 2017

This app is great... When I have a question Zac is right there to help... I have made him work for his money.... But he has helped like I am the only one in the list... Easy to use nice short videos to get started... Awesome

Got A Have It
United States
3 months using the app
Edited January 25, 2020

Spocket is a great app! I am using it to find awesome products to sell. It is so easy with Spocket. I recommend it.

Lylylady
Canada
3 months using the app
Spocket replied January 27, 2020

Hi there! Really grateful for this. We're happy to know that you find Spocket easy to use. We hope you get to find the products you need for your store, and in the case that you don't, we'd be happy to source them out for you. Just send a message to our Support team via live chat or via support@spocket.co!

October 22, 2022

I use the spocket app to help me migrate products to my webstore. I really like how easy it is to navigate and edit headings , descriptions and variants.
so it can resonate with buyers more. The help team is wonderful !!! Since I am new to ever using this sort of app. Will rate the spocket app 99.9%

Silverline pro Media
United States
3 months using the app
Spocket replied October 24, 2022

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin

June 22, 2020

Wide selection of suppliers and good options for products. Pretty easy to use and for the most part efficient. Some processing/shipping times may vary depending on who you use so to be aware of that. Otherwise completely automated and I like that I can have my own branding.

ShopBeeRose
United States
3 months using the app
Spocket replied June 23, 2020

Great review! Much appreciated on the advise for other users. Were glad you like our automation system. We are making more and more improvements to make it even more easier to use. Thank you for being with us!

January 15, 2023

Umas das plataformas mais completas que já usei. Fácil de utilizar, e de acordo com o plano que você utilizar, tem uma gama de produtos excelentes.

lienz
Portugal
3 months using the app
Spocket replied January 16, 2023

Sua experiência é importante para nós, por isso garantimos que Spocket esteja no seu melhor o tempo todo! Não hesite em entrar em contato conosco em support@spocket.co se precisar de ajuda. Obrigada! - Irene

April 7, 2021

I used this app and it helped me integrate thousands of products easily. It helped me save time and gave me such diverse product collection.

Venci Fashion
United Kingdom
2 months using the app
Spocket replied April 7, 2021

Helping you do those things is our pleasure and saving you those precious hours is important to us because we believe that time is precious. Thank you for trusting our services!

Edited February 19, 2020

Love this app. It has quality products with great descriptions already provided for you. Highly recommended. I enjoy getting quality products from the U.S. that have very little shipping time to my customers.

Yoga Leggings Monthly
United States
2 months using the app
Spocket replied February 19, 2020

Thanks for the recommendation! We hope you get to make the most of the products we offer. All the best!

July 11, 2020

First time drop shipper and Spocket has been fantastic to work with! I can't wait to see where I go and develop along with Spocket!

My Doggo Lifestyle
United States
2 months using the app
Spocket replied July 11, 2020

We can't wait to see you on top! With enough hard work and perseverance, you can be sure to succeed. Thanks for trusting Spocket! You always have our support!