Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

January 4, 2023

great and very easy to navigate on the site. I am new to this business but i find it very easy to understand

AHENFIE Baby Clothing
United Kingdom
5 months using the app
Spocket replied January 4, 2023

Thank you for taking the time to tell us about your Spocket experience. We're focusing on supplier sourcing and hope to add more products from various niches in the future. We look forward to assisting you again soon. - Erwin

October 10, 2022

well at first i didnt realize i had to link shopify with it. i thought shopify did it automatically but now that is taken care of seems pretty user friendly
so i can recommend

Blues Fitness
United States
5 months using the app
Spocket replied October 10, 2022

Thanks for the wonderful feedback! We are so glad you find the app easy to use and very user-friendly. If you should need anything, please do not hesitate to reach out again. Thank you for your trust! - Erwin

Edited August 2, 2019

At first, I did have some concerns about a charge that was added on my account. I'm so happy that support helped me and resolved the issue for me. The only thing is that it took a moment to get to that point. After all, great products and I am a happy customer!

Majil
United States
5 months using the app
Spocket replied August 4, 2019

Thank you for giving us the chance to make everything right again and we strongly encourage our customers to coordinate with us via chat or email to rectify your concerns and issues. Again, should you ever need us, let us know!

April 3, 2023

I would recommend this app because its quick and easy to use.
This is one of the most quickest apps to use.

Zeus
Australia
5 months using the app
Edited March 23, 2019

Sprocket is simple to install, the interface is really clean and easy to use. Product selection is missing a few categories right now, but there's still a lot of quality products to choose from. I like that you can filter where products ship to and from.

Coffee Vault
United States
5 months using the app
Edited March 13, 2020

I used this app to help me do find US suppliers. I really like this app. It would be nice if it did give more premium products.

Minfien
United States
5 months using the app
Spocket replied March 15, 2020

We're thrilled to know you liked the premium items and your concern to add more is definitely something we can consider looking into. In any case, all the best to you and your store.

September 28, 2022

A very good app, get responsed very quickly. while I just start my dropshipping business, its products not interest me

hellomkte
China
4 months using the app
Spocket replied September 29, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best app you can use for dropshipping and rest assured that we'll keep on striving. Have a wonderful day! - Erwin

Edited May 30, 2023

Good source of quality items for my store. Good filtering and search abilities. Very fast responses from support!

Punctual Club
United States
4 months using the app
Spocket replied March 29, 2023

Awesome! We appreciate your kind words! We are focusing on adding more products from the US/EU so you can have more selection. Contact us via live chat or email at support@spocket.co if you need assistance! - Irene

December 15, 2022

Easy to add products. I am not very website savey so this was super simply to follow the videos in the begining

Peaks Trail Gear
United States
4 months using the app
Spocket replied December 20, 2022

Thanks for your review! Spocket is really an app that is easy to use to add products to your store. You can also reach out to our 24 hours support for assistance! - Erwin

April 1, 2023

Large quantity of US and EU products with fast delivery times. Site sometimes loads very slow, or freezes, though. I would like to see more larger, higher cost items such as more lawn mowers, trampolines, boats, kayaks, rafts, and things like that. I'll have to use another dropshipping service to add those items to my store. * Note: If attempting to sign up for the free trial, do NOT purchase the Yearly subscriptions because you do NOT get a free trial if you purchase yearly. I discovered this after paying for a year of Unicorn package, and they do NOT offer refunds.

Seasonal Families
United States
4 months using the app