Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

February 10, 2024

it was my first time using spocket ,i faced some issues and duplicated accounts which first was hassle for me where i could not push product to my store , i reached out to my account manager "Eleanor" she was a live saver she took her time and walk me step by step till issue was resolved correctly . I highly recommend Spocket to any one wants to take a step to the easiest Ai product creation and pushing to store directly . AWSOME SERVICES AND STAFF .I really appreciate Eleanor of taking her time to go above and beyond to meet my satisfaction . I will keep using spocket to acheive my goals and targets .Thanks

Vali Gifts
United States
23 days using the app
Spocket replied February 12, 2024

Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 12, 2024

Huge Shoutout to Ria with customer support! She did everything possible to help make sure my issues were resolved in a timely manner. I feel completely confident doing business and knowing that I'll be cared about. 10/10 best service. You go, Ria!

Pet Supply And Play
United States
9 days using the app
Spocket replied March 15, 2024

Hi Pet Supply And Play!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 27, 2024

Spocket offers an impressive range of high-quality products and a user-friendly platform, making it a top choice for e-commerce entrepreneurs looking to expand their inventory and streamline operations.

My Store
United Kingdom
23 days using the app
Spocket replied March 31, 2024

Spocket provides an impressive array of high-quality products and a user-friendly platform, making it a top choice for e-commerce entrepreneurs aiming to expand their inventory and streamline operations. Don't hesitate to reach out to us if you need assistance!

Happy Spocket-ing!

February 12, 2024

Simply the best ! The bulk dropshopping function and easy way to manage and remove profucts is a game changer. Highly recommended

Expoclass Store
United Kingdom
3 months using the app
Spocket replied February 13, 2024

Hi Expoclass Store!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 2, 2024

The service was excellent! The attendant John was extremely professional and helpful, answering all my questions. Impressed with the perfect and practical platform. Quality and high standard products.

Braza Shopping Plus
Brazil
14 days using the app
Spocket replied April 10, 2024

We're thrilled to hear about your positive experience with our service! It's wonderful to know that John provided you with professional and helpful assistance, addressing all your questions. We take pride in offering a platform that's both perfect and practical, and we're delighted that you find our products to be of high quality and standards.

If you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your kind words!

Happy Spocket-ing!

January 23, 2024

I was having trouble with stuff at first but I talked to Eleanor & she been a big help with me understanding & getting everything together.

Clothes Prima
United States
3 months using the app
Spocket replied January 25, 2024

Hi, Clothes Prima!
Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Eleanor is always going above and beyond. We’ll be sure to share your praises with them! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 7, 2024

Nice experience still didn’t purchase yet but hopefully it works for my business as I can see a lot of varieties.

La.mode.boutique.uae
United Arab Emirates
6 days using the app
Spocket replied March 11, 2024

Hi there!
Thanks for your kind words. We are glad you like your experience. It is good that you were able to start using our service and rest assured that it will get better from here. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 27, 2024

Great experience, easy to use. I would highly recommend it. It's helping me make my life easier while builidng my dropshipping sotre. Thanks.

Trisquel.ink
United States
3 months using the app
Spocket replied January 30, 2024

Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the service. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 23, 2024

Edrielle helped me update my membership billing and i was highly satisfied with all of the help she was able to provide me with. Also it was very easy to contact a customer support agent and i didn't have to wait long at all.

BecommerceD
United States
9 days using the app
Spocket replied February 28, 2024

Hi BecommerceD!
Thanks for sharing your positive review of Edrielle's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 13, 2024

Spocket has fast shipping options and also a way to automate your store! They were very helpful during the startup stage and continue to be supportive!

My Store
United States
7 days using the app
Spocket replied March 15, 2024

HI there!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby