Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

October 17, 2020

Thank you for an excellent experience and I recommend doing business with it and thanks very much ..

DIFFERENT STORE
Saudi Arabia
About 2 months using the app
Spocket replied October 18, 2020

You're very much welcome! Your experience is very important to us and we'd like it to remain excellent as we grow! Thank you for trusting our services!

May 30, 2023

great app easy to use looking forward to upgrading and checking out more options for this site. cheap and easy

The Comfort Haven
United States
About 2 months using the app
Spocket replied June 1, 2023

Amazing! Thanks for your kind words and for recommending Spocket to everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

June 5, 2023

I've been using Spocket with my Shopify store for a while now and it's truly transformed my dropshipping business. The wide selection of high-quality products, many of which are locally sourced, sets Spocket apart from other similar apps.

The integration with Shopify is seamless, making product import and order management incredibly straightforward. The speed of shipping offered by Sprocket's suppliers has also been a significant advantage, leading to happy customers and repeat business.

One feature that I've found particularly useful is the ability to order samples. This has given me confidence in the products I'm selling, as I can personally vouch for their quality.

Their customer service has been excellent, with prompt responses to any queries or issues I've encountered.

There are areas for improvement, of course. I would appreciate a larger variety of products in specific categories. However, given the overall quality of the offerings, this is a minor issue.

In conclusion, I'd highly recommend Spocket to any Shopify store owner looking to improve their dropshipping process. It's a reliable, efficient, and quality-driven tool that's proven invaluable for my business.

EcoArtisans
United States
About 2 months using the app
Spocket replied June 6, 2023

We are always here and happy to help! We're glad you're loving Spocket! We truly appreciate the feedback. Rest assured that we have this documented and raised to our development team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Let's keep growing together.

February 3, 2019

I was told my account would be upgraded for free if I gave them a 5 star rating. So here it is!

Crystal & Clear
United Kingdom
About 2 months using the app
November 9, 2023

cool stuff

Dapperdanz@myshpify.com
United States
About 2 months using the app
Spocket replied November 12, 2023

Hello Dapperdanz@myshpify.com! Thanks for the wonderful feedback! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 13, 2021

Very easy to understand and user friendly. Great product selection, options, for all kind of costumers.

Retro87shop
United States
About 2 months using the app
Spocket replied October 17, 2021

We made Spocket to be easy to use and understand because we want your experience to be seamless! We also want you to have access only to the best selections and options so you can maximize your sales. Thanks for using Spocket! -John

January 15, 2018

The app is useful and easy to navigate

Beautyshop Bags
United States
About 2 months using the app
January 26, 2019

just starting out with this app for importing products, so far the instructions have been really simple to follow, the videos are short and to the point. perfect

travel.around365
Kenya
About 2 months using the app
October 11, 2018

The worst costumer support ever!
They didnt fulfill my orders, thet dont answer my emails or messages.
Dont even think about it!!!
Info@ninelivescats.shop

Nine lives cats
United States
Over 3 years using the app
Spocket replied September 11, 2024

I’m truly sorry to hear about your recent experience with us and apologize for the inconvenience you've faced. We take customer feedback very seriously, and it’s clear we fell short in this instance.

Could you please provide me with your order details or any specific information related to your case? I’d like to investigate this further and ensure that your concerns are addressed promptly. You can also reach out to us directly at support@spocket.co, and we’ll prioritize your request to resolve any outstanding issues.

Thank you for bringing this to our attention. We’re committed to improving our service and hope to have the opportunity to make things right. - Eleanor

April 26, 2020

I think I like this one better than ALI STORE. But so far still trying it out, but I see a good potential :)

Rianne's Express
United States
About 2 months using the app
Spocket replied May 24, 2020

Glad you were able to see our potential! We try to do our best to stay on top of the game. Thanks for trying us out!