Reviews (6,563)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

October 5, 2024

It's great to find a drop shipper that uses your Branding logo for shipping! It helps make it more personal from your store!

Wishing Willow Co
United States
44 minutes using the app
Spocket replied October 7, 2024

We’re so glad you appreciate that feature! Custom branding really does make the shopping experience more personal for your customers. If you have any other thoughts or need assistance, feel free to reach out. Happy selling! 🌟 - Eleanor

November 2, 2024

I love that it asks this rating before I see the output

Cappy Camper Coffee
United States
11 days using the app
Spocket replied November 4, 2024

Thank you for your feedback. I’m sorry to hear that you had a less-than-satisfactory experience with us. We’d love to make this right, so please reach out to us at our Live Chat is open 24/7 and our email address is support@spocket.co​

We hope to have the chance to serve you better. - Eleanor

August 31, 2024

Just awesome

My Store
Jamaica
About 1 month using the app
Spocket replied September 2, 2024

Thank you for the amazing 5-star review! We’re thrilled to hear you think our platform is awesome. Your positive feedback means a lot to us and motivates us to keep up the good work. If you need anything or have any questions, feel free to reach out. Thanks for being a part of our community! - Eleanor

July 28, 2024

It's not hard work it aesy

makeover bay misbah
United States
About 2 months using the app
Spocket replied July 30, 2024

Thank you for your feedback! We’re glad to hear that you find the process easy and straightforward. If you have any suggestions for making it even easier or if there’s anything we can assist with, please let us know! - Eleanor

August 1, 2024

Spocket is great and makes drop shipping a breeze! Definitely made a difference

Furry Friends Finds
United States
About 2 months using the app
Spocket replied August 6, 2024

Thank you for the wonderful feedback! We’re thrilled to hear that Spocket has made dropshipping a breeze for you and that it’s made a significant difference. We’re committed to making your experience as smooth as possible. If you have any questions or need further support, feel free to reach out. We’re here to help! - Eleanor

July 2, 2024

Socket is a simple easy to use drop shipping app I don’t need to contact anybody because the website is not hard to find what I am looking for.

Jas’Zi
United States
About 2 months using the app
Spocket replied July 5, 2024

That's fantastic news! We're committed to providing a user-friendly platform, and it's great to hear that you're finding it easy to use. If you have any questions or need any help, our support team is always here for you. - Erwin

October 8, 2024

I've been using Spocket for my dropshipping business, and it has made sourcing high-quality products from the USA and EU incredibly easy. The platform offers a wide range of items, including health and organic foods, which fits perfectly with my store's niche. The seamless integration with Shopify ensures that orders are processed smoothly, and the fast shipping times to the U.S. and Canada have really enhanced customer satisfaction. Overall, Spocket has helped streamline my operations and improve the overall efficiency of my store.

Go Organic Life
Canada
9 minutes using the app
November 17, 2024

Easy and quick

Joey the coffee guy
United States
12 days using the app
August 7, 2024

Spocket’s product selection for the Australian market is limited, which didn’t align with my business needs. The no-refund policy adds to the frustration when the service doesn’t meet expectations. Unfortunately, it didn’t provide the value I was hoping for.

NEX AUSSIE
Australia
25 days using the app
Spocket replied August 9, 2024

Thank you for taking the time to share your feedback. I’m sorry to hear that our product selection and policy didn’t meet your expectations.

We understand that having a wide range of options is crucial, and we’re constantly working to expand and improve our offerings, including those for the Australian market. Your feedback is valuable as we strive to enhance our service.

Regarding our no-refund policy, we understand that it can be frustrating. While we currently have this policy in place, we’re always looking at ways to better align our practices with our customers’ needs. We appreciate your input and will consider it as we review our policies.

If you have any specific suggestions or need assistance, please feel free to reach out to our support team. We want to ensure that we address any concerns you might have and provide the best possible experience for our users. -Eleanor

November 15, 2024

It's been easy to use and the app has been so helpful I'm still learning but with the app it has been a great experience

My Store
United States
26 minutes using the app
Spocket replied November 18, 2024

Thank you for sharing your experience! We’re so glad to hear that the app has been helpful and easy to use as you’re learning. We’re here to support you every step of the way, and we’re excited to see your progress. Don’t hesitate to reach out if you need anything!- Eleanor