Reviews (5,404)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.

February 15, 2018

So VERY NICE. Just started my store and the app is simple and clean. Quick import and great automation!

Grand Fashion Boutique
United States
11 days using the app
August 18, 2020

I have three orders and all seems well so far. I am not sure about many of the products because there is no way to see any reviews for any products or suppliers. The fact that you can't communicate with suppliers is a huge drawback and I hope that changes. Also being able to review products so others can read it would be really helpful. Those changes would make Spocket a five star app and I'll give five stars when I see those improvements.

Sir Barks
United States
11 months using the app
Spocket replied August 18, 2020

We appreciate the suggestions! Glad to know your existing orders are going well so far. You'd be happy to know that we are actually working to implement those features similar to what you mentioned. We'll always do our best to make Spocket the best app for you! Thank you for your patience and kind understanding!

May 16, 2023

Still new/ Too early to rate fairly but the prompt to respond to this survey would not go away. Not a fan so far.

Dazzling Diva Beauty
United States
10 months using the app
Spocket replied May 20, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail

August 1, 2019

The team answers swiftly always concern making sure the app is working I love Spocket easy to use and I am glad chose them.

Marco Polo Boss Up Clothing
United States
11 days using the app
Spocket replied August 2, 2019

Thank you for the love! We hope to become your best partner in dropshipping. We look forward to growing with you.

November 2, 2019

I used this site to import products so I can sell unique products to the open public. I do enjoy this app and I will recommend this app to anyone

Thankyou

Shopfreely.net
Australia
11 days using the app
Spocket replied November 3, 2019

Thank you for letting us know you are enjoying your Spocket experience! It means a lot for us to know we are able to meet your high expectations and for you to recommend us is just awesome!

October 15, 2019

Really good app for Dropshipping! I'm a supplier and I love community and how the app helps the seller and the supplier at the same time! :) Really recommend for everyone!

EdenMix
Portugal
11 days using the app
Spocket replied October 15, 2019

our recommendation is very much appreciated! We are very grateful that you took time and went out of your way to leave us this wonderful review.

Edited November 17, 2019

Only had a brief look while using the free trial. The catalog is not very extensive and some of the products look much worse than the Chinese counter parts. I was mainly looking for 'made in USA' products but there not that many. Even when you find something different that stands out and its in 'made in USA' category it clearly states that outside of USA will ship from China. If you want to open a fashion/clothing shop it could be useful as you can advertise very quick delivery compared to China and the clothing categories seemed to have more products.

Later edit: great customer support - received a call from Spocket to discuss my review. Because of that i added one star to my initial review. They will also send me an email after they are reviewing my store to see what suppliers they can recommend for me.

SteamVibe
United Kingdom
6 months using the app
Spocket replied November 17, 2019

We highly appreciate the feedback that you provide us as this would certainly help us learn more on how we can better improve out services for you! Our customer service team will keep in touch with you to help you out towards your further success!

Edited March 9, 2019

I really like this app. It’s really increased my business with more product selections. Love the app

SAFARI BEAUTY Inc
United States
11 days using the app
October 29, 2020

it takes a little getting used to but the team is quite responsive - once you get past the learning curve its quite intuitive - better synchronization between shopify and spocket specifically for reporting on all facets including price / cost would be great

Breezy Sleepwear
United States
6 months using the app
Spocket replied October 31, 2020

Thanks for the feedback! It sometimes does take some getting used to especially when you've just started with your journey but don't worry! You can always count on us. Feel free to reach out to us at support@spocket.co anytime you need help. Thanks!

January 14, 2023

amazing app love it so much really helped me to get started
very good for beggenries and to everyone

Liguor'sshop1
Israel
11 days using the app
Spocket replied January 16, 2023

Awesome! Glad to know Spocket is the perfect match, especially for beginners like you! We're looking forward to working with you! Thank you! - Irene