Reviews (6,563)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

October 4, 2024

The app is so easy to use and so efficient as well!! It’s definitely beginner and user friendly. Highly recommended!

Shoppity
South Africa
About 1 hour using the app
Spocket replied October 7, 2024

Thank you for the wonderful feedback! We’re thrilled to hear that you find the app easy to use and efficient, especially for beginners. Your recommendation means a lot to us! If you have any questions or need assistance, feel free to reach out. Happy Dropshipping! 🌟 - Eleanor

November 5, 2024

I love it

Mailo Jardin
Mexico
12 days using the app
Spocket replied November 6, 2024

Thank you! We’re so happy to hear you love it! Your support means a lot to us. We’re here if you need anything – enjoy the experience! - Eleanor

November 16, 2024

easy and very simple to follow. great for someone like me just beggining.

My Store
United States
About 2 hours using the app
Spocket replied November 18, 2024

Thank you for your feedback! We’re so glad to hear that you find it easy and simple to follow, especially as you’re just getting started. Our goal is to make the process as smooth as possible, and it’s great to know it’s helping you. If you ever need any support along the way, we’re here to help! - Eleanor

June 26, 2024

i love this and its features with AI and it helped me start on drop shipping business so i would recommend everyone as a beginner to start this app

My Store
Libya
About 2 months using the app
Spocket replied June 28, 2024

We're thrilled to hear that you've had a positive experience with Spocket and that it's helped you start your dropshipping business. Our AI-powered features are designed to make it easier for entrepreneurs like you to find and import products, streamline their workflow, and grow their businesses. - Erwin

October 17, 2024

cool

Adso Market
Algeria
6 days using the app
Spocket replied October 18, 2024

Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor

August 28, 2024

so cool

Mein Shop
Germany
About 1 month using the app
September 5, 2024

我8月19日安裝Spocket,在9月2日卸載,這符合他們答應的14天免費試用規定,可我卻在9月4日收到PayPal的59.99美元的扣款通知,經寫信去客服部門詢問也都不回答,跟當初他們要招攬我安裝該軟件天天來信的情況,真有天壤之別,在Shopify後臺沒有顯示扣款記錄,可他們似乎跳過Shopify的規定,私下跟我扣的款,所以我判斷這是一家非常不好的公司。

Complaint to Shopify about Spocket

I installed Spocket on August 19th and uninstalled it on September 2nd, which complies with their promised 14-day free trial period. However, on September 4th, I received a notification of a $59.99 USD deduction from PayPal. Despite writing to the customer service department for inquiries, I did not receive any response. This is a stark contrast to the frequent emails they sent to persuade me to install the software initially. There is no record of the deduction in the Shopify backend, indicating that they bypassed Shopify's regulations and deducted the amount privately. Therefore, I conclude that this is a very unethical company.

Your Workwear Home
Taiwan
14 days using the app
Spocket replied September 9, 2024

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you’ve experienced. We take billing and customer service concerns very seriously. It appears there may have been an issue with your trial period and subsequent charges.

Please reach out to our support team directly at support@spocket.co, and we will prioritize resolving this matter as quickly as possible. Your satisfaction is important to us, and we want to make things right. - Eleanor

October 9, 2024

Nice and easy app

My Store
United Kingdom
5 days using the app
Spocket replied October 14, 2024

Thank you for the great feedback! We’re thrilled to hear you find our app nice and easy to use. We’re always working to improve your experience, so if you have any suggestions, feel free to share! - Eleanor

September 21, 2024

Its amazing and absolutely! Very easy

Mari Concept
Ireland
9 days using the app
Spocket replied September 23, 2024

Thank you for your amazing feedback! We’re so glad to hear that you found everything easy to use. We strive to make the experience as smooth as possible for our customers. If you have any suggestions or need assistance, we're here for you! - Eleanor

July 16, 2024

very easy to understand and use the program. tons of us sellers and such a huge variety of products to choose from.

My Store
United States
4 months using the app
Spocket replied July 19, 2024

We're glad you're enjoying it! Our goal is to make Spocket as user-friendly and accessible as possible, so it's wonderful to hear that we've met your expectations. We appreciate your business and look forward to continuing to support your sales growth! - Erwin