Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

February 8, 2023

Happy to Take your money but then not ship the item, rrrrrrr, what a waste of my time, loaded 514 items for nothing, rrrrr so mad

EZYSELLA SHOP
Australia
Over 1 year using the app
Spocket replied February 9, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin

November 3, 2019

Too many "premium" products. Products that actually sell, are placed in this category. If spocket wants to be a leader in dropshipping, don't force people to pay for your premium plans.

Lady Galore
United States
Over 1 year using the app
October 11, 2023

I WOULD RECOMMEND SPOCKET.

ALL ESSENTIAL NEEDS, LLC
United States
About 1 year using the app
Spocket replied October 14, 2023

Hi ALL ESSENTIAL NEEDS, LLC! Thank you for recommending Spocket! We are happy to know that you are enjoying your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 4, 2022

I love how this app has so much inventory. And a very diverse array of products. There is literally something for everyone and every niche.

itsalljewelry
Canada
About 1 year using the app
Spocket replied November 4, 2022

Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin

May 25, 2021

Very user-friendly and the products seem great! The shipping also seems to be more affordable than other websites I've used.

Hall's Has It All
United States
21 days using the app
Spocket replied May 25, 2021

Glad to know that! We urge our suppliers to only provide the best rates with the fastest shipping method for you convenience. Thanks for using Spocket! -John

January 15, 2018

Very easy to use and great way to start a new store.

Onezap
United States
21 days using the app
Edited April 24, 2020

This is the best place to shop i love the app is easy to use lots The product to buy sell shop md

30 N DOWN
United States
21 days using the app
Spocket replied April 27, 2020

Thanks for taking the time to write us a review. We hope to bring success to your store!

Edited May 1, 2023

UPDATE -
Per Shopify's request in products that range in my store's description, I gave Spocket a try again. Not only was I lied to about product selection in U.S. sourced products; but I was also scammed. My first customers order was placed 2 weeks ago, almost 3, still hasn't received the product, and we've learned it's also coming from China. Kinda hard to be USA Supplied when products are shipped from China... Spocket Customer Service refuses to escalate to management; and literally ignores your requests after you request management.

I'd stay as far away from Spocket as I can; this has been the absolute worst app experience I've ever had.

Original-
Thinking about paying Spocket $100/$300 per month with their Live Chat feature weighing your thoughts on signing up? Don't bother! I have two orders, both have products unfulfilled past their 3-5 day processing time, an hour later, still no response from Spocket Live Chat!!!

USA Supplied
United States
Over 1 year using the app
Spocket replied May 23, 2020

We're sorry to hear about the not so stellar experience you had with our live chat. Our apologies for the delay in response to answer your concerns. We would be glad to rectify this and have any issues you have be resolved for you immediately. We're looking forward to your reply so we can sort things out for you as soon as possible! Thank you for your patience and understanding!

August 14, 2020

Love simple and cool products love how you can push items directly to store an the variety of items they have

Made By Millionaires Clothing Collective
United States
21 days using the app
Spocket replied August 15, 2020

Awesome! Glad you liked the products in our platform. You can easily choose and push your items to your store when you use Spocket. Thank you for choosing us!

October 24, 2023

Super easy to use and useful

My Store
United States
20 days using the app
Spocket replied October 29, 2023

Hi there! Thanks for the wonderful feedback! We are so glad you find Spocket useful and very user-friendly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby