Reviews (6,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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Such a good app! I can find really just reliable products compared to cheap things from china. I think I can really make a great store! I like the user interface, very friendly. Has such a nice design and it's so easy to find and add products to your import list. I haven't found any faults thus far.
i just signed up and waiting to see how im doing , i havent got any customers yet but hopefully i will
We've got your back! Our 24/7 customer support is always ready to help and answer your questions. Don't hesitate to reach back to us anytime. Happy Spocket-ing! - Erwin
Had my first order through Spocket and already I'm having issues. The vendor name for the order and the company that charged my Paypal account are two different companies in two different countries. I brought my concern up to Spocket and all they said is their Operations team "investigated" and didn't find anything wrong. Meanwhile, Paypal investigated and said it was a fraudulent charge, refunded me and set up two factor authentication to avoid this happening again.
Spocket has done NOTHING to make this right. BUYER BEWARE. This company is a scam! Look at the other 1 star reviews, not the other reviews that are clearly fake.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
I used this app to help supply my inventory! Easy navigation! It's such a great app and looking forward to see what 2019 bring!
Be careful!!!!!! I ordered sample products from the list of USA suppliers on May 10. It took almost a month for the samples to arrive. I called customer service requesting an update on the status of my order. Customer service did not reply right away with the status. When they responded they told me my package was coming from China. Mind you All of the suppliers I ordered from were to be USA base because I did not want the shipping time for my customers to be long. When the order arrived on June 6 it was not what I order and did not look like the picture. I wish I could upload the pictures of what was sent to me. The merchandise was poorly made and looks like something you would give a child to play dress up. So I say again BE CAREFUL!!! and make sure you order samples before selling to your customers.
Hi there! We're very sorry to hear about this incident. We would be more than happy to sort things out for you and take the appropriate actions necessary. Our account specialists will get in touch with you to help you fix the issue. You may also reach us directly at support@spocket.co and we'll gladly prioritize your concern. Thank you for your patience and understanding!
I started using this app because of the products that I found. I have a pet store and there are more pet related products on this.
Purr-fect! Thank you for the suggestion! We do everything we can to make it amazing and simple for you. Appreciate you being with us! - Irene
i think the product offered are really awesome
I really like Spocket as my DS supplier. There are a ton of great products that can't be found on more common sites such as AliExpress which I think is great. I would like it if there were a way to favorite sellers and if the categories were better aligned. For example, I sell pet products and when I select pet category I get a lot of items that don't relate to the category which is frustrating. I also love the customer service. Spencer is amazing and he is so helpful and accommodating. Highly recommend this app to anyone looking to start a DS business.
Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We made sure to share this feedback with Spencer to give him the recognition that he deserves. He was delighted to hear your feedback. - Erwin
Very good to work and grow business
I am using this app to find products for my Dropshipping store and i asked for help in the first days. Prinz was very helpfull and if i need something i will ask him again . Congrats!
Your feedback is important to us and we greatly appreciate it! We're happy to provide you with excellent support and you can rest assured that we will always do our best to make your experience great! Thank you for using Spocket! - AJ