Reviews (6,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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It has been a bumpy ride, however, we'll get there! Big Shout OUT to Lorena who was excellent in her customer service helping me to navigate the shop!
Hello sweetlittlebug.com! Awesome! It is great you have decided to consider Spocket as your supplier. We are glad Lorena was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Lorena provided information relevant to my questions. She was quick with responses and knowledgeable of the company site. Great customer service!
Thank you for posting your positive review. At Spocket, we value your time and always strive to provide fast and efficient service. We are so pleased to hear that assistance was provided in a timely manner by Lorena. We look forward to assisting you again soon. -Erwin
¡Excelente! Hacen falta estrellas para manifestar lo bien que me siento con esta aplicación. Muy buena.
Siempre nos esforzamos por innovar y brindarle el mejor servicio posible. Gracias por compartir su experiencia con el equipo. En caso de que necesite algo, ¡nuestro equipo de soporte está abierto las 24 horas del día, los 7 días de la semana para ayudarlo! - Erwin
Translate: We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the team. In case you should need anything, our support team is open 24/7 to help you! - Erwin
Rohini was a friendly staff who helped solve issues with my orders.
Hello Travelupic! Thanks for leaving a review. We are so glad to hear that you are happy with the assistance provided by Rohini. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
The products are good quality and priced fairly. The app is easy to operate and the online staff have a fast response rate.
Cool! Thanks for loving Spocket! We are glad you were able to start using our service with our customer support team's help! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
i used this app and it made drop shipping easier, i'm just hoping some of it sells. it definitely had a user friendly platform as it was easy to use.
We're glad to know you found our app to be easy to use as intended. We are positive that you will start to sell soon! Wishing you the best!
I am just getting started and came across this app so far I have found exactly what I'm looking for. it's Awesome!
Thank you for the amazing review!
This is in response to your reply below. We have been working with your support staff for now 14 days every day chatting for hours at end to resolve this one issue.
I am not sure of the intentions but I have paid for a full year and seems you cannot fix the issue, then refund our money... Simple.
Have already lost 1 month for which I have paid.
Take responsibility.
I would give ZERO stars if one could...
They take money upfront and then when their platform does not work or even push products to our shopify store, they do not fix issues. We have spent over 100 hours and still no resolution.
The management does not even bother.
Sad. I hope we will get our money back. As I think its a scam. And for products they are pushing Aliexpress / china shipper for most ???
We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!
It so easy and convenient . I am loving this so much and its so fun and hope for better in coming days and all.
Great! We're looking forward to your growth and success. Thank you for trusting our services!
I used this app trying out a product for my store, and it was one of the most easiest app's I have used by far. I highly recommend it.
We're glad that you enjoyed using Spocket! We do our best to make Spocket easy to use to lessen your work for you. Thank you for your recommendation!