Reviews (6,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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I love how éasy it iß to nàvigate, and understand. I will probably be my main source of products,.
Spocket is indeed very easy to use and understand! We made it that way to lessen your work load and make your experience great! We thank you for using our platform for sourcing your products!
I browsed this app looking for US/EUR sourced merchandise. I had a lot of questions before deciding to join and Russell helped me out a lot and his responses were very fast! The reviews about great customer service are right!
Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that Russel's assistance has made such a difference and has finally solved your problem. -Erwin
I have not been using this app for very long and got stuck with changing some of my details,I used the chat option to get help and they replied almost instantly. They are very friendly and helpful with everything. I especially like the chat option because you do not have to send an email or call them and wait days for feedback.It is really easy to import products to your store and change the prices to include shipping as well. They will let you know when an item is out of stock so that you don't have to keep checking your website to make sure that you have enough stock left. The only thing that I would change is choosing my own pictures and not having to go to my store to edit them. Other than that, the app is really more user friendly than other apps that I have downloaded to my shopify, and living in South Africa it is not easy to get suppliers that do drop-shipping. So far I am really impressed with the app and would recommend it to anyone who has, just like me, Installed and deleted a lot of drop-shipping apps.
Appreciate the feedback! We still have more features coming up as well as more amazing products from the suppliers we've lined up to be onboarded very soon! We can't thank you enough for the time you have taken to write us this review.
This is a pretty decent app I am still having issues completely understand how to use it. I'm getting it slowly.
We are here to help you answer and understand any questions you may have! Please don't hesitate to reach out to us at support@spocket.co or via our 24/7 live chat and we'll gladly assist you. Thank you for using Spocket!
UPDATE: The customer service for Spocket was very responsive and was able to escalate my membership charge and process a refund. They worked hard to make sure I was satisfied and were committed to my resolution. While the service was not for me, the customer service focus showed me that they were committed to their customers and their satisfaction. While I would not give them a 5 since I did not find the service useful, the commitment they showed does warrant a 4 and is worth taking the 14 days to find out if it would work for your store. Original Review:
This drop shipper vendor was not for me. I felt the selection of products was lacking in the US warehouses. During my short time of use, I was not able to find products that fit my store brand in any of the US warehouses. I was also unable to get the AliExpress Connector to work, but to be fair, I did not take the time to call support to figure out why. I did not feel the cost of goods was competitive to my other dropship suppliers and on top of that had to pay subscription. This is probably a fine application for some who sells the products they warehouse, but it did not work for me. I had a slight complication when I tried to cancel the service.
Thank you so much for the review! We are glad that our customer support team together was able to provide you with a satisfactory resolution regarding your concern though we are sad that this app won't fully work for you. We are doing our best to bring more suppliers you can choose from and we are hoping to see you again and work with us together in the future. - Erwin
Best dropshipping solution for everyone. Easy to use and I would recommend it for beginners. Big thank to Spocket.
Thanks for the recommendation. We love having you here in Spocket!
i am new at shopify but this app is doing good for me so far . the customer service help me out when i needed help setting up
Hey Blessandlove, do you know what else we have in Spocket other than being an awesome app? The best customer service ever! Never hesitate to contact us via chat or email (support@spocket.co) for any inquiries, we're always ready to help!
not happy that a regular bank card wont work, but let me tell you that Melvin is the best he calmed me down and was very patient with me answered every question. please give him a raise he rocks.
Thanks for taking the time to leave feedback! Our product development team is continuously working on improvements there. We value your input and encourage you to let us know more details about your experience with us. - Erwin
Love this app! Lots of variety, easy install and loading. My only complaint is that some pricing is crazy high. Other than that I love it!
Hi Lisa Ray! Thanks for the feedback! We are so glad you find Spocket easy to use and very user-friendly. Meanwhile, we have forwarded your feedback to our Team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can help you with product and plan pricing. - Abigail
Nice app. Does what it says. Nothing more to say as I'm still evaluating it in anticipation that it will not falter anytime soon. So far so good. Worth the five stars.