Reviews (6,278)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.
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I can say that I am very satisfied with the application. shipping is good product wise they have a lot and what you can't find just get them from other suppliers and have everything in one place. great satisfaction
Thanks for your feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Thanks for your feedback! It gives us much pleasure to know that you love Spocket and our products. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co- Abigail
Hi there, I noticed that you might have accidentally used our responses. We would love it if you could provide us with your experience. Please feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Love this app!Easy to USE for finding top quality products manufactured in U.S. and Europe.We are looking forward to se sales!
Spocket made starting my new E-commerce business easy. Besides dropshipping, they helped me with pricing, and determining my margins.
Awesome! We're happy to make things easier for you! Thank you for using Spocket to import your products! Please do not hesitate to reach out for any other concerns! - AJ
Super easy to operate. I think this will be an awesome asset to anyone that gets into drop shipping. I will continue to make this my way to order.
Fabulous! It gives us great pleasure to hear that you are enjoying the app. Your kind words encourage us to keep doing our best. If you require assistance, our support team is always ready to help! Thank you again, and have a wonderful day! - Erwin
I am a new user, so I'll have to give a another review later. For now I had a problem and Jam, a remote assistant, was able to solve it for me right away. Off to a good start.
Awesome! We're happy to have you with us and we are glad to be a part of your journey. Please don't hesitate to reach out back to us anytime you need help and we'll always be here to assist you. Thank you for choosing Spocket! -John
I was charged 49.99 even when I canceled before the trial usage. I did not realize it until the second month in and I saw my bank statements.
We extremely apologize, this has happened. Would you mind reaching out to us via email at support@spocket.co with more details about the situation so we can look into this matter right away? - Erwin
Super easy sourcing , easy navigation .
very helpful so far and love that suppliers are US based. Still in the free trial but very optimistic based on what the experience so far.
Welcome to Spocket! Your optimism can be the reason for your future success! We are always here and ready to help you when needed. Reach out to us at support@spocket.co anytime! Thank you! -John
HORRIBLE HORRIBLE HORRIBLE HORRIBLE customer service. I deleted the app, the found out spocket charged me, and reached to their customer service about refunding just one day after the first charge. Not only they don't want to refund me, and they also restarted my plan after I downgraded and told me I will be charged again in the next bill cycle. And after downgrading, I lost all the privilege. I was charged for $49 for one day of "unused" service. They are fast at taking your money. Sure now they updated their policy to say uninstalling doesn't cancel the plan, but they never mentioned this during installation. They want you to install it, and forget about it and just charge you in secret. SCAM.
We are very sorry to hear about your experience. Thank you for letting us know! We will make sure to sort out any misunderstanding regarding your account. Our account specialist will reach out to you to resolve your concern as soon as possible! Feel free to contact us as well via support@spocket.co and we'll make sure to rectify the issue. Thank you for your understanding and patience!