Reviews (6,571)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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Love love love! All the products are beautiful and I love that you can choose which country to sell from really makes things a whole lot easier the product quality is also very great!
Pretty simple to use. Excited to see how customers react to the merchandise and if it will drive more traffic to my site
We're also excited to see the results, so feel free to update us! We can assure you though that all our products are of topnotch quality as they come from suppliers who are reliable and trustworthy.
No sales so far, cannot afford to pay so many apps. I will just stick with EPROLO. it`s free and better.
worst experience of my life. Fraud office that collects money for nothing. I used the opportunity to pause the subscription, it was clearly written there that no money will be collected until I continue the subscription. Money is suddenly withdrawn from the card. Then I had tried their product geniusdrop, where they create your own store. The ad said $1, I entered the data, I didn't get access to any of the stores, and €36 was charged to my card. I wrote a complaint to them, but it's useless, they always give the same answer that the money will not be returned and they are very sorry that it happened. Someone else answers all the time, just replies to emails every few days. Never fall into their trap like I did.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
Interesting platform so far, superb customer service too. Well done guys.
I love it but I wish things were a little bit cheaper and if there were reviews on the products or reviews on the manufactuers
Great! Appreciate the feedback! Product reviews and supplier reviews is actually something we are working to possibly implement in our future updates. Reach out to us at support@spocket.co anytime you need help and we'll gladly assist you! Thank you!
There is a good selection of products. It's great that they ship from the US. Customer service is quick and efficient.
It would be great if higher quality pictures could be provided as well as a template where description of and sizes of products are mandatory.
-Prinz
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Prinz. Meanwhile, we have forwarded your feedback to our developer team regarding template options and see what can be done ASAP. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
WORST COSTUMER SERVICE OF ALL DROPSHIPPING APPS! Would not recommend using Spocket! The costumer serivce, is just not on point!! I was trying the app - and did make an cancellation, as i was to get back to spocket in a few months, when the website was ready to go. BUT they charged me 99 USD anyways!? What!? And now the refuse to refund. You cant trust this company!! They will not help you when you need it!! Don't install Spocket........
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
easy to use but too expensive, wanted to connect both my stores to the 1 account but thats not supported so i would have to subscribe to another plan ....
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have
Otherwise, please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abigail
You need to be super careful because they charge you every cent and if you don't pay attention for their rules and don't cancel the membership, which is almost impossible, to find how (clever) !!!!!!
Thank you for your feedback. We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin