Reviews (6,571)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

February 25, 2018

Love love love! All the products are beautiful and I love that you can choose which country to sell from really makes things a whole lot easier the product quality is also very great!

Themanifestshop
United States
About 14 hours using the app
February 8, 2020

Pretty simple to use. Excited to see how customers react to the merchandise and if it will drive more traffic to my site

Ellie’s closets
United States
11 days using the app
Spocket replied February 11, 2020

We're also excited to see the results, so feel free to update us! We can assure you though that all our products are of topnotch quality as they come from suppliers who are reliable and trustworthy.

December 10, 2018

No sales so far, cannot afford to pay so many apps. I will just stick with EPROLO. it`s free and better.

Thebestore
United States
11 days using the app
July 27, 2023

worst experience of my life. Fraud office that collects money for nothing. I used the opportunity to pause the subscription, it was clearly written there that no money will be collected until I continue the subscription. Money is suddenly withdrawn from the card. Then I had tried their product geniusdrop, where they create your own store. The ad said $1, I entered the data, I didn't get access to any of the stores, and €36 was charged to my card. I wrote a complaint to them, but it's useless, they always give the same answer that the money will not be returned and they are very sorry that it happened. Someone else answers all the time, just replies to emails every few days. Never fall into their trap like I did.

Storeal
Latvia
14 days using the app
Spocket replied July 28, 2023

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail

February 22, 2018

Interesting platform so far, superb customer service too. Well done guys.

Elem Decals
Nigeria
About 14 hours using the app
Edited February 11, 2021

I love it but I wish things were a little bit cheaper and if there were reviews on the products or reviews on the manufactuers

allena.shop
United States
10 days using the app
Spocket replied February 13, 2021

Great! Appreciate the feedback! Product reviews and supplier reviews is actually something we are working to possibly implement in our future updates. Reach out to us at support@spocket.co anytime you need help and we'll gladly assist you! Thank you!

September 23, 2023

There is a good selection of products. It's great that they ship from the US. Customer service is quick and efficient.
It would be great if higher quality pictures could be provided as well as a template where description of and sizes of products are mandatory.
-Prinz

Laagom
Mexico
10 days using the app
Spocket replied September 25, 2023

Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Prinz. Meanwhile, we have forwarded your feedback to our developer team regarding template options and see what can be done ASAP. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 4, 2022

WORST COSTUMER SERVICE OF ALL DROPSHIPPING APPS! Would not recommend using Spocket! The costumer serivce, is just not on point!! I was trying the app - and did make an cancellation, as i was to get back to spocket in a few months, when the website was ready to go. BUT they charged me 99 USD anyways!? What!? And now the refuse to refund. You cant trust this company!! They will not help you when you need it!! Don't install Spocket........

Starhigh Shop
Denmark
13 days using the app
Spocket replied August 5, 2022

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin

June 30, 2023

easy to use but too expensive, wanted to connect both my stores to the 1 account but thats not supported so i would have to subscribe to another plan ....

Sparkling Adornments
United States
16 days using the app
Spocket replied July 1, 2023

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have
Otherwise, please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abigail

November 9, 2022

You need to be super careful because they charge you every cent and if you don't pay attention for their rules and don't cancel the membership, which is almost impossible, to find how (clever) !!!!!!

Meloune Jewels
Czechia
13 days using the app
Spocket replied November 9, 2022

Thank you for your feedback. We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin