Reviews (6,571)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

May 31, 2018

Why cant companies be honest from the start??? Spocket according to your advertising your app is free so I spent all day using your app to put products into my website only to try to place my first order and I was asked to pay £29. So is your app free or is it £29?? Why did you failed to inform me at the begin and be clear about your prices? Now what I'm going to do is, delete the products that I put on my website and go directly to the supplier site and save myself £29 a months. Why cant your firm be honest about the way it works??

Be Gutsy
United Kingdom
8 days using the app
Spocket replied September 11, 2024

I’m sorry to hear about your dissatisfaction with our app. We’re reviewing our pricing and support options to better meet our users' needs. Your feedback is important, and we will work to improve our service.- Eleanor

Edited March 17, 2020

Nice app, simple to use. The only thing is its price quite pricey.
I still need to try long term to see its benefits.

Healthy Ardor
Canada
About 8 hours using the app
Spocket replied March 20, 2020

We hope to not disappoint. All the best!

April 8, 2021

me encanta esta pagina. sus productos se ven de la mejor calidad. los envios comodos y bastante variedad a escoger

JR Tredns
United States
About 8 hours using the app
Spocket replied April 10, 2021

¡Bienvenido a Spocket! Nos alegra que esté disfrutando de los productos y del envío rápido. ¡Gracias por estar con nosotros!

Welcome to Spocket! We're glad you're enjoying the products and the fast shipping. Thank you for joining us!

Edited November 19, 2019

It said 7-day free trial so I accidentally bought the annual plan instead of monthly and they charged $348 and would not give my money back. I called them within 5 mins of making this mistake but they wouldn't budge.

I explained to them they don't have any products that I could put on my store (toddlershoeoutlet.com) and all the prices are super high you can barely make a profit.

Here is an example of how they are scamming you. Product shows as US supplier but just another Chinese product. Their supplier are DROPSHIPPING to YOU. :-/

https://toddlershoeoutlet.com/pages/spocket-scam

ToddlerShoeOutlet
United States
8 days using the app
Spocket replied November 19, 2019

Thanks for sharing this here! Our Support team has been trying to get in touch with you so they can discuss this further with you. Please let us know your availability by sending us an email at support@spocket.co.

Edited July 23, 2019

It's a great app.......but it's kinda shady to change the features of the packages AFTER the app is installed. The price for the Pro plan on the app state that you are still limited to only 25 regular products. But on their website it still says you can get up 250 products. Which is which??? uninstalling.....

ailarain.com
United States
8 days using the app
Spocket replied July 19, 2019

Thanks for the feedback! To give further clarification on this, you are allowed to import up to 250 product imports and 25 of them can be premium. We'll contact you soon and hopefully we can bring you back as a customer! We'd love to have you around.

January 3, 2023

Bin mal gespannt ob das ganze funktioniert. Erstmal ist es sehr übersichtlich. Werde mal eine Testbestellung durchführen.

gluecksritterjk.shop
Germany
6 days using the app
Spocket replied January 3, 2023

Fantastisch! Wir danken Ihnen für Ihr Vertrauen. Bitte zögern Sie nicht, uns jederzeit unter support@spocket.co zu kontaktieren. -Erwin

Awesome! Thank you for your trust. Please don't hesitate to reach out to us at support@spocket.co anytime. -Erwin

November 1, 2022

Bis jetzt sehr gut. Hoffe ich mache Umsatz und kann weitere TopAngebote dazubuchen. Ich hoffe, dass das ANgebot aus Europa noch etwas mehr wird.

Physical Elite
Germany
6 days using the app
Spocket replied November 2, 2022

Awesome! We appreciate your kind words! We are actually focusing on adding more products from the US/EU so you can have more selection. Reach out to us via live chat or email at support@spocket.co if you need assistance! - Erwin

August 15, 2023

rating for the free gift hahahahahhahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha

La Eudora
Netherlands
9 days using the app
Spocket replied August 16, 2023

Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail - Abigail

February 15, 2020

I do not recommend this app. I removed it from my shopify store but they are still charging me. I could not find any button in the dashboard to cancel my subscription. Still searching to figure out how I can stop them from charging me every month.

skubry
Netherlands
7 days using the app
Spocket replied May 24, 2020

Sorry to hear about the trouble you were having with your account. You should be able to find the downgrade/cancel button in your account billing settings. We would be happy to help you out with your account and process fix anything that is not right. Please do reach out to us at support@spocket.co and we'll gladly sort things out for you!

November 9, 2018

they said unlimited products import, but actually is only 10000.
Just wasting time and money.
We do not recommend this app.

KeeboShop
United States
7 days using the app
Spocket replied September 11, 2024

I’m sorry to hear about your dissatisfaction with our app. We’re reviewing our pricing and support options to better meet our users' needs. Your feedback is important, and we will work to improve our service. - Eleanor