Reviews (6,270)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.

July 30, 2024

acces facile et tres pro

Marquisdeejay LTD
France
13 days using the app
Spocket replied August 1, 2024

Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez trouvé l’accès facile et notre service professionnel. Si vous avez d’autres suggestions ou besoin d’aide, n’hésitez pas à nous contacter ! - Eleanor

February 10, 2024

Still learning how to use the app. So far so good, pretty easy. Hoping it will be a game changer for me!

Wonder Baby
United States
8 months using the app
Spocket replied February 12, 2024

Thanks for your review and for loving Spocket! There are so many features and products to look for. We assure you that your dropshipping journey will be amazing! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 28, 2024

I am at a lost for words of how grateful I am for the assistance, diligence, patience, attention to details Eleanor provided me, when I thought that my self inflicted problem resolving the issue I am encouterng was just too much for me to resolve on my own. She was on a live CHAT with me to explain and guide me thru the process of the issue Iam encountering. And for that I highly recommend this APP. Service is of utmost importance. I entered this business without any knowledge about it, but now I feel a lot better knowing that I have the Eleanor's of the world to help me out. I have yet to sell my first product, I am still in the process of building my site, putting it together, its challenging...but now my confidence just went up tremendously with Spocket and their Eleanor's on my corner. Thank so much!!

Kiko and Kit
United States
29 days using the app
Spocket replied March 2, 2024

Hi Kiko and Kit!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 16, 2024

Tolle Produkte

loveskin
Switzerland
About 1 month using the app
Spocket replied July 17, 2024

We're thrilled to hear that you're loving the products you've found on Spocket. Our team works hard to curate a diverse range of high-quality products from top suppliers, and it's great to know that you're finding something that resonates with you. If you have any feedback on how we can improve our product offerings, please don't hesitate to let us know - we're always looking for ways to innovate and improve! - Erwin

May 23, 2024

Amazing, easy and fun to use!

Ascended
Canada
10 days using the app
Spocket replied June 23, 2024

Yay! We're thrilled to hear that you're having a blast using Spocket! We designed our app to be user-friendly and enjoyable, so it's awesome to know that we've hit the mark. - Erwin

July 20, 2024

Very easy, helpful, and great.

KQueen Boutique
United States
11 minutes using the app
Spocket replied July 22, 2024

Wow, thank you so much for your glowing review! We're thrilled to hear that you found Spocket easy to use and that our support team was helpful. That's exactly what we aim for - making it simple and convenient for you to grow your business. - Erwin

August 15, 2024

Es muy buena y tiene un modelo de negocio muy bueno

My Store
Colombia
5 days using the app
Spocket replied August 19, 2024

¡Muchas gracias por tu comentario! Nos alegra mucho saber que consideras que nuestro modelo de negocio es bueno y que estás satisfecho con nuestra plataforma. Si necesitas cualquier tipo de ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. ¡Estamos aquí para ayudarte en todo lo que necesites! - Eleanor

July 17, 2024

Sehr gut aufgebaut, tolle Produkte

NinasFitFusion
Germany
28 days using the app
Spocket replied July 19, 2024

Danke für Ihre lobenden Worte! Wir freuen uns, dass Sie die Auswahl an Produkten bei uns so gut finden. Wir sind stolz darauf, eine breite Palette an Optionen anzubieten, die den unterschiedlichen Bedürfnissen unserer Kunden gerecht werden. - Erwin

March 6, 2024

Hated the spocket experience but the customer support was amazing! The agent OJ who helped me with unwanted add on costs hitting my account 3 days before the free trial ended! Watch all your free trials - diarise all of these as you go, if I were you.

Alabama Fox Incorporated
United Kingdom
About 2 months using the app
Spocket replied March 11, 2024

Hi there!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

December 7, 2023

Eleanor was extremely helpful regarding my enquiry for my business. I had a very detailed question about my shipping rates. She explained to me how I can create them and how high they should atleast be to cover the spocket shipping costs provided by my suppliers. Thanks to Eleanor I now understand the conditions of shipping costs a lot better!

Thank you Spocket!

Thank you Eleanor!

SJ Solutions
Switzerland
5 months using the app
Spocket replied December 11, 2023

Perfect! We appreciate your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Eleanor, who we know will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby