Spocket ‑ US & EU Dropshipping , 5,257 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this dropshipping platform for its seamless integration with major e-commerce systems, user-friendly interface, and excellent supplier vetting. They appreciate the broad selection of high-quality products and the ability to filter products from U.S. and EU suppliers, which significantly reduces shipping times. The platform's customer service is praised for its responsiveness and effectiveness. Additional features such as real-time inventory, automatic order processing, and the ability to order samples are also appreciated.
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I'm new to e-commerce, having just opened my new store, and Spocket's customer service has been very responsive and helpful in answering my questions. I can easily find suppliers that ship from the U.S. (which is very important to me), and a good variety of products. Like every business, I'm sure there are some improvements they could make (which I haven't come across yet!), but they fit my needs for both products and service better than any other company so far.
Hey there! Thanks so much for this feedback and we wish you all the best with you store operations. We're absolutely thrilled to know that you like our selections - please do know that we constantly add new items so always be on the lookout. And of course, improving and making the platform better so we can serve your needs better are things we keep in mind.
The app is easy to upload products to my site. It links easy with shopify. I am just starting with the app so my final rating may change.
Welcome to the Spocket family! We are very excited to have you here and we are just glad that you are finding the app easy to use. Just let us know if you need any assistance and we will rush in to help!
Prinz helped me out with my question, was very personable and helpful! Made the experience less stressful. I appreciated his assistance.
Marvelous! We're glad Prinz was able to assist you with your inquiry. Please contact us if you require any additional assistance. - Erwin
Just started with Spocket. Good impression. Quick and useful support response via chat. Interesting collection of products.
I was supported today by Russel. Great help. Patient and good grasp of the issue at hand. Kept promise to come back with a satisfactory answer/solution. Very good!!
Thanks for leaving us such a wonderful review. This kind of feedback is valued by every team member here and it gives us the motivation to continue developing our service. If you have any questions or concerns feel free to contact us. - Irene
It is a good dropshipping site to start, it works fine, there are enough products to start a web site.
Thank you for taking a moment to share your feedback at Spocket! Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co -
Abigail
Makes things very easy to integrate with shopify store - and easy to connect with sellers. But each store requires its own account.
Awesome! It is great to know that you are using Spocket and Shopify for your business. It is absolutely easy to set up and connect with other apps. Thanks for recommending Spocket. If you should need anything, please do not hesitate to reach out! - Erwin
App is good. But wish it has more search options. Also i wish it was possible to contact sellers. But overall a good app.
Only dropshipping app we Are using
We appreciate your feedback! You can look forward to major improvements on all of our features especially the search option and being able to directly contact suppliers. We hope to improve your experience on our next updates! Thank you for using Spocket! -John
02/12/2022 ---I had to give the app another fair go to be able to give a fair and honest review. This app constantly has errors when trying to push products from the import list to your store. It usually happens starting Friday at 4pm est up until Monday morning. The only thing i see good about the app is the filter to filter out the shipping from and shipping to state. besides that it has been a headache for sure. You would think customer service and technical support would be available but it takes days to get some real support. The in app chat is pretty useless ...updated 2/14/2022-- Michael made sure that he did everything he could to resolve this issue. He got my account back up and running correctly and now i am able to import again. Thanks Michael and best of luck to you. I am still going to give Spocket a fair chance once again. As long as shipping times are what they have listed on the different products i think we will do business for a very long time.
Thanks for sharing your experience with us. We'd love to hear more about the error you're experiencing so we can assist you properly with your concern. Someone will be in touch soon so we can get this sorted out for you as soon as possible! -Kim
Easy to search, adjust and customize product info, well-written descriptions, and easy to import to store.
We do take pride in our user-friendly interface, and it's great to know that you're getting to enjoy this feature. Thanks for the review and all the best!
i love this app the processing times for orders are low, its really cool i recommand this app thanks Spocket!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you love Spocket. We hope to assist you again soon. - Erwin