Starshipit shipping automation
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!!WARNING!! NEW ZEALAND BUSINESSES BEWARE. COUNTLESS SUPPORT CASES, PHONE CALLS AND WELL OVER A HUNDRED SUPPORT EMAILS. DO NOT INSTALL THIS APP!!
Really sorry to hear about your experience. I know the team have reached out and a working on a solution for you.
1. does NOT manage partial fulfilments, despite stating otherwise.
2. passes incorrect values to DHL express, resulting in incorrect duty/taxes
3. support is terrible, does not take concerns seriously. advises "we are looking into it"... over a month later "still looking into it"
4. do not use. use a competitor.
Support team is not responding & not being helpful when there's technical mistakes on their end. They will just leave you to resolve with Aus Post. Service has not been good recently & is deteriorating when you stay with them for long enough.