Overall rating
4.2
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, time-saving features, and seamless integration with various platforms and shipping providers. It's praised for handling high volumes of orders, offering customization options, and providing automatic tracking numbers. The app's customer service is noted for its quick response and helpfulness. It has also been beneficial in reducing delivery errors, offering live shipping rates, and boosting sales.

April 27, 2014

At blueseventy we like speed and accuracy! We like to swim faster in the water and to provide a great service to our customers.
We recently updated the web based platform (nz) and in doing so had loads of options for different apps to assist with our mission.... StarShipIt has proved itself in a very short period of time.
Customers are sent the link to the shipment so they are informed and notified - cutting down dramatically on time consuming calls to the office and lowering the frustration level of the fine athletes who want to be out there training.
We are able to integrate the freight , track directly , have as many updates as we want and pounce on a customs delay quickly. And of course have the reporting for audit etc.

The set up team are professional and very helpful in every step of the process; it was completed in a short period of time and all parties were informed across the board.
Great service to our customer is the ideal and StarShipIt have made this possible.

blueseventy nz
New Zealand
Almost 4 years using the app
May 8, 2018

I would give these guys 10 out of the stars if I could.

I have seen them bringing out more and more features over the years I have been using them, making the app more responsive, faster and easier to use.

If you are looking to automate your workflow you need to have starshipit.

Also the support is second to none, out of all the apps I use on Shopify I use this one multiple times per day.

Before it was a nightmare with spreadsheets and the like, install in now.

Vitamins Co Nz
New Zealand
Almost 4 years using the app
April 10, 2020

This app is amazing! It does what it's suppose to, and makes fulfilment very easy. Also comes with exceptional customer support! Highly recommend.

Ethaircal
New Zealand
Almost 4 years using the app
Starshipit replied May 3, 2020

Hi there - thanks so much for the feedback. We're really glad our product is helping to improve your fulfilment processes. If you do have any problems or questions in the future, please don't hesitate to drop our support team an email at support@starshipit.com. Thanks!

June 23, 2020

I have used Starshipit for a couple of months now and not only does it make the freight process much smoother but it also saves a lot of time with seamless integration of my online orders. Love it and would highly recommend them if you're sending out packages.

The Coffee Store
New Zealand
Over 3 years using the app
Starshipit replied July 5, 2020

Hi there - thanks so much for the review! We're glad you're getting the most out of Starshipit's benefits. Let us know if you need any assistance in the future at support@starshipit.com.

March 20, 2018

Very happy with this app. Flexible and easy to setup, with all of the features you could need. Thanks guys for the assistance in getting it up and running - very helpful.

Pet Chemist
Australia
Over 3 years using the app
May 27, 2020

Super helpful app, been using for a while and it does give a lot support. I will definite give a 5 star recommendation.

Xvape
New Zealand
Over 3 years using the app
Starshipit replied June 17, 2020

Thanks for the review Xvape! We're glad we've been able to help your fulfilment. Let us know if you ever have any problems or questions at support@starshipit.com. Thanks!

February 16, 2017

We highly recommend the Shipit team who offer an amazing product and continue to raise the bar. Our staff particularly value the ability to access chat support while serving if there are minor issues to resolve, and if more technical issues occur you will speak with real people who can offer you real support. Things aren't always smooth sailing in business and it is a huge asset to have good people on your team that can talk through things at your level and stand with you when things are tricky. Star Shipit has been a great solution for us and will make complex shipping logistics feel simple.

Little Earth Nest
Australia
Over 3 years using the app
May 17, 2021

I use this app to integrate with the Royal Mail and couriers. It is extremely adaptable and saves not only hours or admin time but also massively reducing human error issues. Support has been very helpful and it's provided excellent value for money.

Kate's Clothing
United Kingdom
Over 3 years using the app
March 17, 2016

Great app and service!! Would certainly recommend.

Does everything I need;
1. automoratially makes courier labels from order information in Shopify
2. automatically updates customers with their tracking numbers
3. service is amazing

Well don't on an awesome app - saves us so much time and consequently money - and well who doesn't love that!

Cookbook123
Australia
Over 3 years using the app
July 30, 2021

We've been with Starshipit for 3 years now and although the cost may seem a bit 'premium', you'll make that back in time saved over some more 'clunky' apps. We're happy with their service and their support staff are very responsive when you need help.

ScottyMakesStuff
Australia
Over 3 years using the app