syncX: Stock Sync
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,325)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its cost-effectiveness and ability to simplify inventory management across multiple platforms. It features automatic stock updates, handles large data volumes, and has a user-friendly interface. The customer support is responsive and effective, quickly resolving issues. Additionally, the app integrates seamlessly with existing systems, performs reliably with minimal downtime, and offers continuous updates and extensive educational resources to maximize utility.
Refine
-
By rating
The app is great, we have used it for a number of years. We have tried others as we need extra what is offered in the packages, the team have been brilliant with us and made it work for us.
We have needed on several occasions to seek assistance from the team in setting up the feeds and the have been great. You need to take into account time difference as we are in the UK, but they deal with things in a timely manner, so overall our experience has been very good.
🌟 Thank you for your fantastic review! We're thrilled to hear that you've been loyal users of our app for years.
Our team is dedicated to ensuring you get the extra features you need and providing timely assistance despite the time difference.
We appreciate your support and look forward to continuing to serve you! 🙌
I have been using Stock-Sync for our Shopify store for a while now, and overall, I am satisfied with the app's performance. It has helped us keep track of our inventory levels efficiently and has significantly streamlined our inventory management.
I must admit that the app can sometimes feel a bit complicated, especially when it comes to settings and configuration. It took some time and effort to get acquainted with all the features and how to best utilize them for our needs. Nevertheless, I have found that once you get past the initial learning curve, the app becomes very powerful and reliable.
What truly stood out in my experience was the outstanding support I received from Hanah. Her dedication and professionalism were exceptional, and she provided us with prompt and effective assistance whenever we encountered issues or had questions. I would give her and the support team five stars without hesitation.
In summary, while Stock-Sync may be somewhat challenging to get started with, its functionality and the excellent support I received are crucial factors that make me continue to use and recommend this app to other Shopify stores.
Thank you for your detailed review! We're delighted to hear that Stock-Sync has been instrumental in streamlining your inventory management. We appreciate your feedback about the app's complexity and are constantly striving to improve user experience. It's wonderful to hear that Hanah provided exceptional support – we'll make sure to pass along your kind words. We're here to support you every step of the way and look forward to continuing to exceed your expectations!
this is onc of the best app in shopify, you have to get for your inventory sync, good for drop ship. a lot feed method
Thank you so much for your words 💪🏻😻
It was really difficult to set up, and after hours of trying to contact support, I have given up. This app is not designed for their users at all. I feel like I need a Shopify Expert to help me set it up. Also, the support chat doesn't respond, and the support email I sent bounced back, telling me to use the chat. This is a shame because the reviews of when the app works look good.
Hi Happy Pet Life,
I'm sorry to hear about your recent experience with our service. We strive to provide reliable and efficient solutions, and it's disappointing to know that we fell short in your case.
Regarding your feed issues and the delay in support response, I understand how frustrating this can be. We did notice there was an issue with the support email last week due to the third-party plugin, and we have solved it. We will help to set up the feeds and follow up through email with you.
Thank you for bringing these issues to our attention, and we apologize again for any inconvenience caused.
Thanks,
syncX: Stock Sync
Great app, but sadly the customer support sucks. They take ages to answer. For me speed is the key. Having problems and taking alot of time to solve it is not good for any business.
Hi Dofts,
Thank you for your feedback. We're sorry to hear about your experience and understand your concerns.
We apologize for not responding on time and assure you that we will improve. We are committed to continuous improvement and take all feedback seriously to ensure that we resolve your issues.
Please get in touch with our support team at support@stock-sync.com so we can address your specific issues promptly.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right.
Best regards,
syncX: Stock Sync
Cannot live without this app!!! Well designed and helpful
Thank you! We're glad to hear that Stock Sync has become essential for you. Your feedback on its design and usefulness means a lot to us! 😊😍🥰🙌
Excellent Service!! I had some issues with my stock levels but with Hanna's help everything is fixed and running smoothly. Highly recommend!!
Thank you for your feedback! We're glad Hanna could help fix your stock levels. We appreciate your recommendation! 😍💪🏻
Their product and support is awesome! Support is superhelpful and is going the extra mile, really impressive. Can totally recommend Stock Sync! Thank youuu! :)
Thank you for the kind words! We're thrilled that you're enjoying Stock Sync and our support team. Your recommendation means a lot to us! 😊
Kir is an AWESOME 5 star support. Helped us quickly get the features we need to make use of azure blob feed.
Glad to hear you had a great experience with Kir! We're happy they could help you swiftly with Azure Blob Feed features. Let us know if you need anything else! 😍💕
I've used this app with several Shopify websites and it just works really well. Never have to worry about automatic feeds, and the scheduling makes it very easy. With over 20000 items/variants, this app is crucial to providing stock levels. The support offered for some connection difficulties with supplier feeds has been fantastic. Great company and app!
Thank you for your amazing 5-star review! We're thrilled to hear that our app has been an essential tool for managing your Shopify websites smoothly. It's fantastic to know that our automatic feeds and scheduling features have simplified your workflow, especially with such a large inventory. We're glad our support team could assist you effectively with any connection difficulties you encountered. Your satisfaction is our priority, and we're grateful for your support! 🌟