Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, especially for large product catalogs. It automates inventory updates, syncs from multiple suppliers, and is essential for dropshipping businesses. Despite a slight learning curve and challenging setup, the app's functionality and responsive customer support team make it worthwhile. It's cost-effective, intuitive, and provides daily email updates on inventory changes. Many merchants have seen an increase in product categories and revenue without holding stock.

July 24, 2023

Stock Sync has been an absolute lifesaver for our business! This fantastic app has revolutionized the way we manage our inventory and has become an indispensable tool in our daily operations.

From the moment we started using Stock Sync, we were blown away by its flawless performance. The app works like a charm, ensuring that our stock levels are always accurate and up-to-date. This has significantly reduced errors and saved us valuable time that we can now allocate to more important tasks.

One of the key highlights of Stock Sync is the ability to create a customized plan that perfectly fits our business needs. This flexibility allows us to select the features and data sources that are most relevant to us, making the app tailored to our specific requirements. It's great to have a solution that can be personalized to suit our unique inventory management process.

The ease of use of Stock Sync is truly impressive. Setting up the app and configuring the data sources was a breeze, and the intuitive interface makes managing and updating stock levels a simple task. Even team members who are not tech-savvy found it easy to navigate and work with.

We are thrilled with the level of customer support provided by Stock Sync. Anytime we had a question or needed assistance, their team was quick to respond and offered clear and helpful solutions. It's reassuring to know that we can rely on their support as we continue to use the app for the long term.

In conclusion, Stock Sync has been a game-changer for our business. With its flawless performance, customizable plans, and exceptional customer support, we are confident that we have made the right choice. We are excited to continue using Stock Sync to streamline our inventory management and boost our overall productivity. This app comes highly recommended to any business looking to optimize their stock management process. Five stars all the way!

HjemTek
Denmark
4 days using the app
SyncX replied July 26, 2023

Thank you so much for taking the time to write such an amazing review! Your kind words mean a lot to us and we have shared your feedback with our team. We're thrilled to hear that you had a great experience and we look forward to continuing to provide you with excellent service in the future. Thanks again for your support! 😊 ✨

July 31, 2023

This app is simply amazing and suppport team even better. We had problem with the price of my products and they help us fast and effectively.

Market Portal
Greece
About 1 month using the app
SyncX replied August 10, 2023

Thank you so much for your lovely review 💖 We are beyond glad that you found us!

August 2, 2023

Great help, had an issue with our feed, Support logged on and fixed the issue for us! Highly recommend this company!

DY Pro Audio
United Kingdom
6 months using the app
SyncX replied August 10, 2023

Hey! Thank you for the great review 💙​ We’re so happy you love it 🤩 Come back and chat with us soon. Cheers! 🥂

July 28, 2023

The app seems easy to set up and has a lot of options in the initial settings. Great and quick support from the team!

Sodini Bijoux
Italy
2 months using the app
SyncX replied July 31, 2023

Thank you so much for your kind review! Happy to help! 😊

August 28, 2023

Easy to setup, I did have some issues but they were fixed, although support is a little slow, works as it should. But $15 and can only sync the feed every 8hrs is terrible. Will be looking for another app that isnt so tight on scheduling.

Custom Football Gifts
United Kingdom
3 months using the app
SyncX replied August 30, 2023

Hi there

We deeply apologize for the trouble you have faced. I understand your concerns and would like to help you find a solution that works for your budget.

Let me brief you on how the subscription works. When you choose the plan with every 1-hour schedule, every feed is entitled to get an hourly update. Unfortunately, we can't adjust it for specific feeds.

This means that if you want an update every hour for the 'stock update' feed, the other two feeds will also receive hourly updates.

However, we can suggest a way to get 4-hour update since you have only used 2 Update feeds.
All you have to do is duplicate the 'stock update' feed and run it at a different time.

We hope that you would give us another chance to make it up to you. Please do not hesitate to contact us if there are any troubles or problems that you encountered upon using Stock Sync. We will do our best to resolve it.

Kind regards,
Stock Sync team

June 22, 2023

We evaluated this app for 2 weeks. First we had some problems to find the correct handling for importing/synching CSV files. But after a while we got the solution for our issues. It would be great for new users to have more documentation about how to use CSV files and variants. Speed and usage of the app is good in general.
Thanks. GANTNER IT-Lösungen | kontakt@itloesungen.com

Semler Shop
Germany
15 days using the app
SyncX replied June 23, 2023

We appreciate the fantastic review from you! 💙​ If there is anything we can do for you, please let us know! 🙏

July 4, 2023

I do not recommend to anyone, constant problems and miscommunication. Money is paid, the store does not work.

Mano batai gražūs
Lithuania
Over 1 year using the app
SyncX replied July 4, 2023

Dear Mano batai gražūs,

I'm sorry to hear about your experience. We apologize for any inconvenience caused and understand your frustration.

We strive to provide the best service possible, but we fell short in your case. We value your feedback and will use it to improve our operations and address the issues you faced.

Upon checking further, it is shown that the schedule for an automatic update was NOT enabled, we enabled it.

Please inform us if there is anything else we may have overlooked. We apologize once again for any delay in addressing your concern.

Thanks,
Stock Sync Team

June 30, 2023

Great app and with wonderful customer support experience. Thank you, Azza for always and promptly responding to my questions and enquiries in the most polite manner. Appreciated!
I highly recommend this app for all categories of drop shippers.

My Store
United States
3 months using the app
SyncX replied July 3, 2023

Thank you so much for taking the time to leave a review and for your kind work :) We are so happy that you recommend Stock Sync!!! 😍 

July 31, 2023

After weeks of dealing with Support team due to problems with the product, the feeds are still not working correctly and the store has been on hold for far too long. I'm sure in some cases the app works but we have had nothing but issues trying to connect an XML feed.

Footfixinc
Canada
2 months using the app
SyncX replied August 2, 2023

Dear Footfixinc,

We are sorry to hear that you had a negative experience. We apologize for any inconvenience caused and understand your frustration.

Our team is actively working to resolve the issue. Kindly let us know which variants are not updating correctly so that we can investigate further.

Thank you for your patience and understanding.

Thanks,
Stock Sync Team

May 25, 2023

Jor is really helping me with the technology to implement and set up Stock Sync. So far he has been very helpful. Great service

Click Style
United Kingdom
5 months using the app
SyncX replied May 26, 2023

We appreciate the fantastic review from you! 💙​ If there is anything we can do for you, please let us know! 🙏