syncX: Stock Sync

Seems like it would be great, but support takes to long to get back to you and is not very clear in their response. After days of back and forth, I figured out the issue before they did.

Fiew problem of stock syncronasation at the beginning but the team support was helping and did his maximum to fix the problem. App very practical to update stock! Even if a chat online would be awesome :)

I'm using this app for a few days and set up went great, testing also working great with my customer ERP and FTP, but suddenly the app stops working, since this morning, and nobody is returning my messages, no one is answering... what's happening ??? Is there a status page or a website where we can check the app status??

I'm convinced these reviews are fake. I spent nearly 2 weeks of going back and forth with support simply asking how to link products properly on what should have been a simple integration to my Shopify store. I was attempting to link my products to download for dropshipping and the app completely messed up my products switching hundreds of product names, prices, descriptions and inventory numbers. I didn't even upload anything to my website! I simply attempted to make a file of products to export from the extremely thin explanation. I had no idea that simply trying to import products to the app could result in such a mess. I made the mistake of not backing up for 2 months so now I have to go through hundreds of products manually and check and fix everything and physically recount all of my inventory. Maybe this is different for uploading products for drop shippers, but to download to share, beyond a waste of time!

They reached out and offered an extended trial and help to setup. I had already found a better solution. I hope they shift to provide the service they offered after my initial 1* review but I'm increasing for the follow-up effort.
1st review below............
After first update that stalled at 66% for over an hour until I aborted to find that 2 DAYS later it updated my store from the out of date file. Support confirmed that it took 2 days but shouldn't take that long again. The only setup support they offered was a link to the knowledgebase. My update was only 4 simple fields and I never got the update to work correctly. This product and lack of prompt helpful support make it unusable.

It’s awesome app, but they make every single option need to pay!
Otherwise it’s good for feeding products.

Great support by the team! We needed help setting up Stock Sync between 3 stores and they were able to solve the error we were receiving. Great and easy to use UI is a plus!

A little tricky on the set up, but super quick and helpful support system! So far so great :)

Excellent work, everything works smoothly! Well done.

good service