Stocky , 230 reviews
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BAD experience & support. There is none. Stocky does NOT support barcode scanning. We learnt this at great expense migrating to Shopify. We are pissed of big time. They do not respond to support requests. Useless
Hi there, thank you for taking the time to leave a review for Stocky - we appreciate your feedback. I am sorry to hear that you have had such an experience with using the app, that should not be the case. I have had a look at your current support tickets on this matter with my colleagues - hopefully they will be able to get to the bottom of this issue with you so that you can start to use Stocky in a way that is beneficial to your business. I will be in touch via email also, just in case there is any further feedback you would like to provide while we look into this for you. Thank you - Beckha.
It used to be a great app, but it seems in the last 6 months it's been horrible. Customer support is AWFUL. We haven't been able to upload a lot of inventory we've needed to.
We tried to delete the app and re-add it to see if it would stop telling us there was an error and to contact the administrator, but now it's telling us that when we try to add the app back.....
Amy here from Shopify. We truly appreciate your feedback.
I can see that you have already been in communication with our technical support team around the error you have been experiencing in the app. I can certainly understand your frustration, not just around the error but around not feeling supported as well. The technical team will be keeping you posted about the variant error directly and I will be reaching out you by email as well to ensure that all of your questions and concerns have been addressed.
Thank you.
Amy T.
Amazing app! We have a very large inventory w/ a lot of vendors to keep up w. This app has aloud us to manage all our inventory. Its have a great features from the: over view of our store w the amazing dashboard, to the detailed reports about very specific data! The customer service we have received is beyond! Seb has answered many questions as we have set up our store. His answers always have a solution, and if I was struggling w a task he has always be available and helped me understand. Excited for many more months w this partnership in business!!
Updated REVIEW! I have been using Stocky for a while and everything was okay but I had to upgrade to Shopify POS to continue using it, so I did it, but then I wasn't able to get into the stocky app because supposedly I did not have Shopify POS Pro (I do) so I uninstalled Stocky and tried to install it again and I get this error (We're sorry, but something went wrong.
If you are the application owner check the logs for more information.) So now I paid for the POS Pro because this app, and I am unable to even install it. Thankfully the support service is quick and helpful as I am now able to use it without any trouble.
We've been using stocky for a few months now and it has been quite a blessing. It makes our inventory handling significantly easier. I especially want to mention how quickly we always get a response to any of our questions. These guys are more then there for us and also added crucial features for us in no time to the app! We appreciate that very much! So far we are very happy!
I have been using stocky for 2 years. I believe is a great tool, but when Shopify pretends that in order to have a look at a simple sales report and see the total, I have to do my own calculation excel sheet and formulas when Im paying Shopify plan + Shopify POS pro, it gets me out of my nerves. Too bad shopify!!! Shame on you on this one
Hello Centroartesano, thank you for leaving your feedback.I will also certainly pass this up as a feature request to our developers as it is an idea that a lot of people would benefit from. At Shopify, we pride ourselves on the continued growth and development of our platform, and we are only able to strive towards this goal with feedback and comments from merchants just like you.
We just use this for demand forecasting, we have products with variants in high demand. It's an easy to use app that works great and the support staff has been quick to respond and help!
Fails to sync correctly albeit constantly manually syncing. Reporting is awful and required to go through numerous different reports to find information. Costs incorrect when using bundles (records stock cost at child and parent part). Poor support from service team.
We just started using Stocky and it's been a great tool for the value. Very responsive customer service too!
Stocky is an incredible tool for inventory management. Managing stock from purchase to receipt at our warehouse and on to our store is now managed with ease. The versatility of this software is amazing. It has now become an essential part of our daily operations and we're still discovering new features. It is expensive, but Stocky saves so much time when managing high volumes of stock across multiple locations that it is a sound investment.