Reviews (548)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing sales through features like product badges, custom labels, and sales playbooks. They appreciate its seamless Shopify integration, user-friendly interface, and exceptional support, including responsive live chat and email assistance.

Edited July 28, 2021

Quick response from support, helpful and kind. An app that is simple and fun to use with no coding :)!

catbasket
Sweden
5 days using the app
Mason replied July 29, 2021

Hello Louise,

Thank you so much for your kind words. I am so glad that we could help you out !
Our love and support to Catbasket 🥰

Feel free to explore around the app and yes, do not miss out on the cool new features of ModeMagic.

December 26, 2020

Fantastic Support! Great app that doesn't affect your code! I will use this badge/sticker app going forward! Super easy! Thanks Sans!

Poe and Company Limited
United States
4 days using the app
Mason replied December 26, 2020

Thank you so much for the review, Chris. Being a small team, we try our best to help you. Keep loving the app and let us know if you need any stickers or feature requests.

July 17, 2020

I have recently installed and used this app and updated some of my products using the free credits with the super cool labels. I am currently monitoring feedback from my customers, but so far positive... definitely recommend.

Firaana Online
Singapore
3 months using the app
Mason replied July 17, 2020

Firaana Online, thank you for the review 🙂 We are continuously trying our best to help our customers derive the intended value out of our app.

We are happy that you have found our labels effective so far and hope that you keep liking our app which is being updated with cooler sticker packs every week ✨

Wishing you a great weekend ahead!!

November 10, 2020

Great App! Very easy to use
I am satisfied with their quick response and excellent customer service. I love the pay-as-you-go plans!

Archi Select
United States
4 days using the app
Mason replied November 11, 2020

Thank you Archi Select, for the wonderful review 🙂 We are so glad that our sincere efforts made you happy!

Keep checking back in for newer badges that drop in every week ✨✨Do let us know in case of any suggestions or any special request that you have.

August 25, 2021

This App is really great to use, theres a free plan available which allows up to 10 free badges to use, also if you get any problems the chat service is very helpful, thanks alot to Stuart

Amsons.co
United Kingdom
4 days using the app
Mason replied August 26, 2021

Thank you so much for the kind words :)
Your review has brought a smile on our faces

That's right , free plan enables unlimited use of the 3 badges and 10 more credits to use badges from the premium collection !!

Love and product stickers
ModeMagic Team

January 8, 2021

Cool little app that allows you to place stickers / logos over the top of your products without having to modify your Shopify backend code. Very useful! You can upload your own badges too.

Wild Fire Wines
Australia
4 days using the app
Mason replied January 8, 2021

Hey Phil, nice to hear you mention that the app is simple and easy to use. 💐Let us know if you have any custom stickers in mind, we would love to have it designed for you.

July 18, 2020

Absolutely amazing app. Love that I have so many options to tag my products with. Only that I would suggest and it may not even be possible, if there was a connection in the product page to easily tag, that would be awesome. Other than that... love it!!

Arctic Crunch
United States
4 days using the app
Mason replied July 19, 2020

Thanks Arctic Church ✌🏽✌🏽 We love adding fresh new tags to the sticker store for you! Let us know if you have any product sticker ideas on your mind - we'll make sure that your ideas come alive in the app.
Your request is very interesting - Garima or Kay will reach back to you to understand it a bit more in detail. We do have connection to product pages coming up, just want to make sure what we're building is what you need.
💜 Have a glorious Sunday.

June 22, 2020

Super quick and friendly support
My Input and Feedback was taken into account and the delivery was super fast!
Continuous communication - top Service!

Ulinzi Conservation Coffee
Germany
4 days using the app
Mason replied June 23, 2020

We're such a big fan of your work at Ulinzi Conservation Coffee. Thank you for sharing such a wonderful review with us 🙏 🙏 We work hard to make you happy, and appreciate your feedback.
Do check in for weekly sticker drops & the Spotlight newsletter in your inbox - and, always, ping us anytime you need help.

Edited November 21, 2021

We removed this app but badge didnt remove on all. Contact the team and Mode magic team got on a call and help me resolve the issue. The team was very helpful and explained to me all features in the app. I re-installed the app and will be using it . It has great features. Thank you so much. I really appreciate your help.

Saffy Jewels
United States
3 months using the app
Mason replied November 20, 2021

Dear Safia,
Sincere apologies for the stress you felt. We had already responded to your email but unfortunately looks like you missed it :( Is there a better email ID to reach you at?

Badges can be removed very easily using the "Undo Badges" tab in the app and the step by step flow is shared with you.

There could be cases where you may face issues if you have used an image optimizer app - but we can always help you out with removing them in case you face any issues. We're a quick phone call away.

I and my team are here to help in case you face any challenges. We've dropped an email back as well as here on standby in case you face any challenges.

Here to help
-Kay & Team

May 11, 2021

I had a little trouble at first and ModeMagic noticed and sent me an email on what to do. I did what they suggested and now I'm having no trouble at all working with the different badges. It's easy & it's fast. Exceptional customer service.

Sha's Boutique
United States
3 days using the app
Mason replied May 12, 2021

Thank you so much for your kind words! You can also try out the 14-day free trial for pro which unlocks badge automation for your store.
Over 1000+ stores are now using this to run super smooth sales.
Hope to see you there!