Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and effective store locator feature. It offers customization options, including theme matching and bulk upload for multiple locations. The support team is recognized for their quick and helpful responses. The app integrates seamlessly with websites and mobile versions, providing a professional locator page and allowing product categorization within store locations.

December 22, 2022

The app works great and great customer service from Deelen! The google API is explained great and easy to install. Thank you!

Healthy Paws Herbal Labs
United States
6 days using the app
November 25, 2019

First want to say : Good Support team, very quick turn around and helpful! Second: the app is fairly easy to install follow the directions while I have very limited background of IT.

BackfireBoardsUSA
United States
6 days using the app
Shop Circle replied November 25, 2019

Hi there! We appreciate your kind words - thanks so much! We're glad that our team was able to get everything sorted out for you so quickly; that's certainly what we aim for, especially around the holidays.

We're also very humbled to hear that you were able to easily follow our installation instructions on the Help Center - we have a very hard worker who upkeeps our articles, and we're glad that you found them easy to follow!

June 20, 2016

A little confusing to navigate the interface but we have been able to create a usable, easily updatable find a retailer page, which our stores appreciate.

Livefashionable
United States
3 months using the app
January 15, 2016

I installed this app given I feel it is a necessity for anyone with an actual store front on their high street. It does exactly what it says. The only reason I have rated it 4star is that by default the map once loaded is zoomed out showing lots of countries. I think this is great if you are perhaps an international business with lots of store fronts but for shops like my own I would prefer it to be zoomed in by default at least to country level.

Great app though and it will stay installed on our site adamandeco.com

Thankyou

Adam Eco
United Kingdom
3 months using the app
April 10, 2017

I gotta say, this thing is slick. Really easy to install, really easy to input stores, really easy to customize colors and text, and it looks great. A+++

Colby Valve
United States
5 days using the app
Edited August 15, 2019

Not happy with the app. The first time we tried to update our Dealer list, I re-imported our list of dealers and they didn't sync up with their geo-locator which caused them all to not display on the map when an address was searched. I had to manually enter in over 100 addresses to get it working again. About a month later I tried doing another update and the same thing happened. I was told their developers were working on the issue and waited over a week for our addresses to show-up on our dealer locator again . After a week and still no results we decided to switch apps. We couldn't wait any longer and it almost caused us to lose multiple dealers.

BulletProof Hitches
United States
4 months using the app
Shop Circle replied August 15, 2019

Hello there. We're so sorry you have been experiencing this issue - our developers have been working to craft a solution for this as some of our other merchants were also experiencing the same issue, however we don't have any sort of timeframe on when it can be expected which is certainly frustrating for not only you guys, but also us, as we want our apps to work exactly how they should for all of our merchants.

We completely understand that you need to do what's best for your business and switch to a different app. We're so sorry we couldn't get the issue resolved for you in a timely manner, which is what we always strive for. We hope to be able to update you in the near future with the fix, and would be happy to compensate you for the loss of proper functionality.

Please let us know if there's anything more we can do for you in the meantime - our specialist Rony has reached out to you, and would be more than happy to discuss everything in detail over the phone.

All the best with your business, and take care.

Edited December 14, 2018

So far the app does everything that I need it to do for my Shopify website and the customer service is helpful. I was having issues and the team helped me figure out what was wrong with instructions and pictures.

kingston-anchors
United States
2 months using the app
Edited December 28, 2017

There is an issue with no scroll in the detail view on mobile, thus the 3 stars. Does anybody have a fix? UPDATE: Bold customer service did several tweaks to the app and it's working PERFECT now. Thanks so much Bold!

Relicate
United States
4 days using the app
February 7, 2020

It's Friday and I had some questions that I didn't think were going to be possible without custom programming... Rick easily explained exactly what each of my issues were honestly without leaving me with the only option of upgrading to a higher priced solution. Love it! Thanks! Bold Rocks so far!! Happy Friday Bold Team!

Instruct Drivers -Federal Motor Carrier Services
United States
4 days using the app
August 22, 2014

pretty cool app. Helps customer easily locate my store

MrBinocular
United States
About 1 month using the app