Reviews (443)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing multiple store locations, especially for international businesses. It supports bulk uploads and features ADA-compliant layouts, customizable displays, and distance-based search capabilities. The app is noted for its compatibility with various themes and responsive design across devices. Merchants also praise the support team for their quick and effective issue resolution.

December 28, 2013

Ready to go and easy to use. An important business tool for any retailer.

High & Tight
United States
About 1 month using the app
October 7, 2019

Functionality of this app is good! Everything is simple to set up and the FAQ section is very helpful and very intuitive.

The only thing this app is missing is different layouts, the style looks a little outdated in my opinion. A full width map with a store finder overlay as an option or other customization options would make this app 5/5.

Trek Hardware
Australia
About 1 month using the app
Shop Circle replied October 8, 2019

Hi there! Thank so much for the review and the feedback about the app's style; we'll definitely be sure to pass that along to our developers so they can look into this. Sorry that we weren't able to get things customized in a way that met your store's needs! Hopefully we can get this changed in the future.

May 20, 2014

We used this for a 'find a Nordic walking Instructor' function rather than to find a store. Its worked great, a really affordable solution. We've had good feedback from our instructors

British Nordic Walking
United Kingdom
1 day using the app
November 7, 2013

This is the first app I have used for my site, it is very easy to use. My only complaint (and I haven't really asked or looked into yet) would be you can't seem to display the stores in a certain order. I sell my product at numerous locations, and want a certain location at the top. Other than that, I would recommend this app!

The Mustard Man
United States
17 days using the app
November 18, 2013

Great app. Very easy to use. Much easier to use then building a custom page for the same function. I only have one suggestion, the "State" field should be the abbreviation (i.e. NY, FL, TX, etc...) not the full spelling of the state. IMO the state abbreviation looks better in an address field then the full name. Only way to use the abbreviation is to upload your dealer listings; the app's default drop menu only allows the full spelling. Otherwise, the app is 5 stars.

AVID Sportswear
United States
15 days using the app
December 1, 2021

THE PATENT LAWSUIT TROLLS ARE SCAMMERS You may have seen reviews mentioning that installing this app led threat of a lawsuit. Be aware, it's a scam. In 2011 there was a patent granting GEOTAG the protect the marking of physical locations on a map for goods and services (474 Patent). This patent was overturned in 2016 in Microsoft/Google vs GEOTAG (look it up). Here is a copy-paste from the Federal Court of Appeals - "We have considered GeoTag’s remaining arguments and find them unpersuasive." If you ever get a solicitation regarding a patent infringement regarding the mapping of physical locations on a map, it's likely a scam. We can thank Google and Microsoft's legal teams for doing the groundwork on this.

spermidineLIFE® US
United States
13 days using the app
August 5, 2015

This app is part of our new store upgrade and it's been very efficient. The support staff is very helpful is always there to answer any questions.

Lionetteny
United States
About 16 hours using the app
Edited August 29, 2018

The app just did not work. It was pretty. But didn't work. When a customer would visit the page, the map wouldn't load. If they hit refresh it was fine, but none of our customers knew to do that. I tried getting support from Bold, but it was quite possibly the worst experience I've had with a support team. Every day I'd get one email from them, asking to clarify what browser I was using when encountering the error. So I'd answer that the error was on all browsers. The next day Alexa would write back and ask me which version of the browser. So I told her it was every browser we could find, and the newest versions of each. The next day it was another email from her asking what operating system I was using. It was terrible, almost as if she was dragging it out so that we'd use the entirety of the trial period and we'd be charged. I've since found a free store locator app that, although it doesn't look quite as pretty, actually works. Did I mention it was free???

Canyon Coolers
United States
15 days using the app
January 18, 2015

Great app on first sight but one really big issue:
When you add a stores address it's not showed correctly on the map. You have to manually put the dropper in the correct location. If you have one shop maybe thats easy but we have 27 so thats impossible.

Also, when the customer sits on the page with the location and you press GET DIRECTION it's location systeem, again, is showing totally wrong things.
For example, according to their system I'm in South Africa now while I'm in Brussels... thats not a small error. ;-)

Sorry, we're not using it anymore. For a paid app this can't be I think.

Make-Up Designory (MUD)
Belgium
7 days using the app
March 6, 2014

Awesome app. Saved me hours of custom programming and is quick and easy to use. The only bonus feature would be if we could control the stores in the shopify admin vs the boldapps admin. Either way it still works great.

www.simplicitylaser.com
United States
About 5 hours using the app